Lexus of Manchester

New RX 350 purchase I have purchased eight to ten new vehicles over the past 40 years and the experience at Ira was the most low pressure, professional of all the purchas I have purchased eight to ten new vehicles over the past 40 years and the experience at Ira was the most low pressure, professional of all the purchases. More

Outstanding Great service , extremely nice people..Both Laurie and Joe could not have been easier to deal with. This is our 6th Lexus and we keep coming back beca Great service , extremely nice people..Both Laurie and Joe could not have been easier to deal with. This is our 6th Lexus and we keep coming back because of the quality of the vehicle and the people. More

tenacity and professionalism very customer service oriented staff. i felt like my convenience was a priority.i was accomodated to my needs and all my concerns were met adequately very customer service oriented staff. i felt like my convenience was a priority.i was accomodated to my needs and all my concerns were met adequately More

My visit to have my two cars serviced The purpose of my visit was to have my cars routinely serviced. Everything was done professionally and both cars looked great. Both Laurie and Barry m The purpose of my visit was to have my cars routinely serviced. Everything was done professionally and both cars looked great. Both Laurie and Barry made sure they understood everything that I wanted done, and when the work was completed, explained all that had been done. They were excellent! More

Service Great friendly experience always! Good feedback about the service observations and suggestions for future! Great atmosphere to walk into each time I v Great friendly experience always! Good feedback about the service observations and suggestions for future! Great atmosphere to walk into each time I visit! I will enjoy my next lease when it comes due. More

First Routine Maintenance Visit Today was my first scheduled maintenance visit on my certified pre-owned Lexus IS250. I had requested Karl perform the scheduled maintenance work. Ms. Today was my first scheduled maintenance visit on my certified pre-owned Lexus IS250. I had requested Karl perform the scheduled maintenance work. Ms. Kelly Sforza, service coordinator, was very professional and courteous. David, at drive-in, was cordial and explained to me the work that was to be completed. Barry, at pick-up, was very friendly and helped with a lingering question I had. The work was completed in a timely fashion. Overall I am very happy with the people and service at Ira Lexus of Manchester! More

Great team, great car The team took the time to understand what I wanted and made sure I got exactly that. The reveal upon delivery was very memorable. I have a great vehic The team took the time to understand what I wanted and made sure I got exactly that. The reveal upon delivery was very memorable. I have a great vehicle. More

New Car Purchase The professionalism of the sales and management staff made the process of trading in and buying a new car enjoyable. Prior experience with the sales The professionalism of the sales and management staff made the process of trading in and buying a new car enjoyable. Prior experience with the sales office and the service department gave us great assurance of a great continuing relationship. More

Josh Marquis top notch helpful Brought in my recently purchased used Lexus from another dealer for a state inspection. A dealer would in my opinion go through EVERYTHING on the vehi Brought in my recently purchased used Lexus from another dealer for a state inspection. A dealer would in my opinion go through EVERYTHING on the vehicle which they did! It's covered under warranty so I appreciate them being so thorough. Josh marquis my service advisor was excellent and knowledgeable and even talked to the dealer I bought the car from. Waiting area comfortable with great cars to look at. I do hear of these Lexus vehicles having leaking steering racks constantly even though there's no obvious signs which I find strange though. My last Lexus they told me the same thing but I kept the car another year and steering remained fine. is this a real issue or does Lexus have a lot of extra steering racks out back they want to sell?? More

Always GREAT SERVICE with a SMILE They are always so xxxx cheerful at the Lexus Dealership, and they take great care of me every time. The "complimentary" loaner vehicle option is so c They are always so xxxx cheerful at the Lexus Dealership, and they take great care of me every time. The "complimentary" loaner vehicle option is so convenient, as I don't get stuck waiting for my car! You won't be disappointed if you work with this crew at IRA Lexus! More