Lexus of Manchester

Great experience We purchased a previously owned car from Joe. Our experience was excellent due to Joe's attention to detail, professionalism and friendly manner. He g We purchased a previously owned car from Joe. Our experience was excellent due to Joe's attention to detail, professionalism and friendly manner. He gave us the facts and there was no pressure. More

Fast, friendly, helpful, comfortable Employees friendly, helpful in identifying issues and places to go while waiting, waiting area very clean, comfortable with drinks and snacks, vacuum Employees friendly, helpful in identifying issues and places to go while waiting, waiting area very clean, comfortable with drinks and snacks, vacuum car and wipe down in and out, easy to schedule, all painless. More

On time, quality work. My visit starts out with a sit down with Laurie Beauchemin. She reviews my reason for the visit and suggests any other service that may be due. She is My visit starts out with a sit down with Laurie Beauchemin. She reviews my reason for the visit and suggests any other service that may be due. She is always very pleasant to deal with and I know that she won't suggest any service that isn't needed. at the end of my service she always reviews the work that was completed to ensure that I understand everything. I am always pleased with the service when I leave mainly because of Lauri's sharp focus on serving the customer. More

Prevenitive maintenance Josh does a great job. I was in and out in the expected amount of time. Why do I have to have a minimum amount of words? If I take the time to fill th Josh does a great job. I was in and out in the expected amount of time. Why do I have to have a minimum amount of words? If I take the time to fill this out you should accept what I submit. If this doesn't change I won't be submitting again . Thanks More

So happy! Roscoe was amazing at working with us and we left there more than happy with our new Lexus! The atmosphere and people at IRA surpassed our expectati Roscoe was amazing at working with us and we left there more than happy with our new Lexus! The atmosphere and people at IRA surpassed our expectations. I would recommend this dealership to everyone! More

Easy and accommodative The sales experience was pleasant and straightforward. The dealership was clean, comfortable and easy to find. Nigel was candid and professional as we The sales experience was pleasant and straightforward. The dealership was clean, comfortable and easy to find. Nigel was candid and professional as were the other members of the team. More

Great Customer Service I brought my dirty vehicle in for a 10,000 mile service check in. The employees were super nice and explained all that was going to be done and how lo I brought my dirty vehicle in for a 10,000 mile service check in. The employees were super nice and explained all that was going to be done and how long it was going to take. Within 10 minutes I was set up with a loaner car to run my errands versus having to wait for my truck and thinking of all the errands I still needed to do. My truck was ready when they said it would be and it was nice and clean!! More

Consistent Excellence I also dealt with KELLIE SFORZA. She was top notch. I also dealt with Kellie who is top notch. I am repeating myself because your system will not let I also dealt with KELLIE SFORZA. She was top notch. I also dealt with Kellie who is top notch. I am repeating myself because your system will not let me submit without 25 words More

Prompt service Dawn notified me of a recall on my vehicle and scheduled me in for a regular service and recall appointment the next day. They started work right awa Dawn notified me of a recall on my vehicle and scheduled me in for a regular service and recall appointment the next day. They started work right away and had the car finished when they said they would be done. Very comfortable waiting area. More

Upper Class, top notch experience The salesman was very professional; no pressure; we were able to test whatever vehicle that was appropriate to our liking. Once our choice was selec The salesman was very professional; no pressure; we were able to test whatever vehicle that was appropriate to our liking. Once our choice was selected, final decision was not yet confirmed till a discussion within ourselves and the sales staff. More