Lexus of Manchester

On time, friendly every time. It was 5k service for new Lexus and Laurie was helpful and friendly as many times before :). Car was ready in timely manner. Laurie and her team alwa It was 5k service for new Lexus and Laurie was helpful and friendly as many times before :). Car was ready in timely manner. Laurie and her team always deliver. Thank you. More

Great experience We purchased a previously owned car from Joe. Our experience was excellent due to Joe's attention to detail, professionalism and friendly manner. He g We purchased a previously owned car from Joe. Our experience was excellent due to Joe's attention to detail, professionalism and friendly manner. He gave us the facts and there was no pressure. More

On time, quality work. My visit starts out with a sit down with Laurie Beauchemin. She reviews my reason for the visit and suggests any other service that may be due. She is My visit starts out with a sit down with Laurie Beauchemin. She reviews my reason for the visit and suggests any other service that may be due. She is always very pleasant to deal with and I know that she won't suggest any service that isn't needed. at the end of my service she always reviews the work that was completed to ensure that I understand everything. I am always pleased with the service when I leave mainly because of Lauri's sharp focus on serving the customer. More

Fast, friendly, helpful, comfortable Employees friendly, helpful in identifying issues and places to go while waiting, waiting area very clean, comfortable with drinks and snacks, vacuum Employees friendly, helpful in identifying issues and places to go while waiting, waiting area very clean, comfortable with drinks and snacks, vacuum car and wipe down in and out, easy to schedule, all painless. More

So happy! Roscoe was amazing at working with us and we left there more than happy with our new Lexus! The atmosphere and people at IRA surpassed our expectati Roscoe was amazing at working with us and we left there more than happy with our new Lexus! The atmosphere and people at IRA surpassed our expectations. I would recommend this dealership to everyone! More

Prevenitive maintenance Josh does a great job. I was in and out in the expected amount of time. Why do I have to have a minimum amount of words? If I take the time to fill th Josh does a great job. I was in and out in the expected amount of time. Why do I have to have a minimum amount of words? If I take the time to fill this out you should accept what I submit. If this doesn't change I won't be submitting again . Thanks More

Best Experience Best experience ever... These folks are professional and knowledgeable about Lexus and treat their customers like family. Appreciate all that you do Best experience ever... These folks are professional and knowledgeable about Lexus and treat their customers like family. Appreciate all that you do to make sure I am a satisfied Lexus owner. Thanks again for everything. More

Upper Class, top notch experience The salesman was very professional; no pressure; we were able to test whatever vehicle that was appropriate to our liking. Once our choice was selec The salesman was very professional; no pressure; we were able to test whatever vehicle that was appropriate to our liking. Once our choice was selected, final decision was not yet confirmed till a discussion within ourselves and the sales staff. More

Prompt service Dawn notified me of a recall on my vehicle and scheduled me in for a regular service and recall appointment the next day. They started work right awa Dawn notified me of a recall on my vehicle and scheduled me in for a regular service and recall appointment the next day. They started work right away and had the car finished when they said they would be done. Very comfortable waiting area. More

Badly engineered fix. You have a great staff, although I see that Maria and Dawn are not listed below. They are as important as all, and their interaction with the customer You have a great staff, although I see that Maria and Dawn are not listed below. They are as important as all, and their interaction with the customer is excellent. As for Laurie, as far as I am concerned, she is professional, friendly and knowledgeable, and one of the best that I have ever worked with. She was not there this week, but as always, Dawn was there to take care of me. Keep up the good work, as the management is best represented by the quality and professionalism of it's people. More