Lexus of Manchester

Outstanding service provided for my Lexus RX350. Treated as a valued customer from beginning with greeter and recording appt with Barry and then with service advisor Laurie Beauchemin who has been our advis as a valued customer from beginning with greeter and recording appt with Barry and then with service advisor Laurie Beauchemin who has been our advisor for years. Then receiving a through and professional vehicle service by technician Timothy Thirkell. Always friendly and warm welcome. More

Do not trade in a vehicle here. They have not paid the balance to my previous finance company since my turning over the car to them on 7/21. In fact do not shop here at all. Worst car purchase experience balance to my previous finance company since my turning over the car to them on 7/21. In fact do not shop here at all. Worst car purchase experience of my life. More

Hi Lexus,To whom it may concern,I just have my Lexus ES Hi Lexus, To whom it may concern, I just have my Lexus ES 330 2005 service at Lexus service Department. The Supervisor Henry Yee is knowledgeable an Hi Lexus, To whom it may concern, I just have my Lexus ES 330 2005 service at Lexus service Department. The Supervisor Henry Yee is knowledgeable and doing exactly what he should have done. I was informed about some issues on my car and recommended to have it fix for safety manners . Mr. Yee represents for Lexus in professional way, showing his qualifications, knowledge and kindness to the customers. If you have 10 stars is extremely satisfaction I would give Henrry Yee 11 stars 🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟 and Lexus 10 stars for everything! 💫💫💫💫💫🌟🌟🌟🌟🌟 Thank you so much Henry Yee I am very happy for what you have done ✅ Customer Tusinh tusinh@comcast.net⭐️ More

WOULD NOT RECOMEND YO MY WORST ENEMY!!!Bought a WOULD NOT RECOMEND YO MY WORST ENEMY!!! Bought a “certified” pre owned vehicle had the car for less than a month needs a whole new engine and they RE WOULD NOT RECOMEND YO MY WORST ENEMY!!! Bought a “certified” pre owned vehicle had the car for less than a month needs a whole new engine and they REFUSE to fix the car NH has no lemon law so I’m screwed they will xxxx YOU OVER and feel no remorse do not go here!!!! ZERO STARS More

I am a 4-time Lexus owner, two from this dealership. I will never set foot in this dealership again. The back and forth between sales, manager, and finance was interminable. The expectation that I would will never set foot in this dealership again. The back and forth between sales, manager, and finance was interminable. The expectation that I would turn in my car in advance of my new car coming in, without a guaranteed date of delivery was absurd. They made it sound like I was getting a great deal, and the deal was breaking their back. These folks are rude and do not value the customer's time. I got more for my trade in, more in discounts, more of what I wanted elsewhere - in less time, with nicer people. DO NOT GO to Ira Lexus in Manchester unless of course, you like being ripped off and treated like you are either stupid or not a serious customer. More

First time buying a Lexus and my wife and I were overwhelmed with extreme customer service. Way over the top from Alex, who never once pressured us nor pushed us into something we didn't want or nee overwhelmed with extreme customer service. Way over the top from Alex, who never once pressured us nor pushed us into something we didn't want or need. She took the time to ask us what we wanted before looking at a vehicle, then directed us accordingly. Highly recommend this Lexus dealership to everyone. More

Ten days after buying my used vehicle I heard a loud squealing noise. I also noticed damage that I hadn’t previously seen. All was fixed free of charge with no hassles. I got a 2020 loaner car to drive squealing noise. I also noticed damage that I hadn’t previously seen. All was fixed free of charge with no hassles. I got a 2020 loaner car to drive for my convenience. Management and service department were excellent! More

Great dealership. Great customer service. Had a vehicle for 6 years. Always treated with professionalism and respect. No pushy salesmanship that borders anything near what I have seen for 6 years. Always treated with professionalism and respect. No pushy salesmanship that borders anything near what I have seen More

We came to Ira from western NH. We had an amazing experience and everyone worked so hard for us. Thank you Walter and Jose and everyone involved! experience and everyone worked so hard for us. Thank you Walter and Jose and everyone involved! More

Great Experience from start to finish. Highly recommended Started my search online for a very specific car, Ira lexus had it. Inquired and was contact by Chantal and Walter. Walter was at the car with the key Started my search online for a very specific car, Ira lexus had it. Inquired and was contact by Chantal and Walter. Walter was at the car with the keys ready to take some pictures for me and answer all my questions. I left a deposit on the car on Saturday with Nigel and planned to pick up on Tuesday. On Tuesday we were met by Walter, on his day off none the less (thanks Walter), they had the car immaculetly clean, inside a nice display area. Anita and Brandon handled the financing very professionally, getting me a ridiculously good interest rate on my new car. Whole process took less than an hour, very quick but not rushed at all. Coming from someone whos worked in the automotive industry for quite some time now I can confidently say these guys 1000% know what they're doing. Cannot beat the Lexus CPO program as well. Looking forward to being a customer of Ira's. Thanks again guys! More