Lexus of Manchester

Happy for the most part. I would have given 5 stars had I not waited so long for the finance portion of my visit. I spent 6-7 hours at the dealership. You expect the experienc I would have given 5 stars had I not waited so long for the finance portion of my visit. I spent 6-7 hours at the dealership. You expect the experience to take a few hours but that was far too long. More

Wonderful crew I arrived and was first greeted by Barry. I’ve had the opportunity to meet him on a couple of occasions and he is absolutely the best. I then met with I arrived and was first greeted by Barry. I’ve had the opportunity to meet him on a couple of occasions and he is absolutely the best. I then met with Kellie and she was also great. I had a light/bulb replaced and then discovered that my rear breaks needed replacing. She sent me home in a loaner so I wouldn’t have to return until it was done the next day. Barry had my car ready with the heat on. They make it easy to have your car fixed with minimal disruption to your day! More

Great service experience I took my car in for the 5k maintenance and tire rotation. Joshua went over what they would cover and do. I explained that I came from out of town and I took my car in for the 5k maintenance and tire rotation. Joshua went over what they would cover and do. I explained that I came from out of town and he promptly told me about their pickup and deliver service that is available during the week. What an amazing service this is, for those of us with hours that don't permit us to come during the week. He also called me when they found a problem with my tire and explain what had happened and how best to fix it. My visit was a very positive experience and customer service was great! More

Excellent Dawn was friendly and very informed!! Took extra time with me to set up my blue tooth in my husband’s car. Had loaner ready, called when service wa Dawn was friendly and very informed!! Took extra time with me to set up my blue tooth in my husband’s car. Had loaner ready, called when service was completed. Offered water for the road. More

Great customer service Great service center. I always have a great experience and they are very helpful. Kellie is great! She let's me know exactly what's going on and what Great service center. I always have a great experience and they are very helpful. Kellie is great! She let's me know exactly what's going on and what I need. More

Inspection As usual a great experience! My visit was quick and complete! My RX came back to me looking better than when I had dropped it off! As usual a great experience! My visit was quick and complete! My RX came back to me looking better than when I had dropped it off! More

Great service once again! Got a new RX 350 loaner when the work was being done. Great chance to test drive it! Once again Laurie did a great job explaining the work necessary, Got a new RX 350 loaner when the work was being done. Great chance to test drive it! Once again Laurie did a great job explaining the work necessary, the pricing and keeping me informed as to the progress. My 2010 Lexus RX350 purchased 8 years ago from IRA now has 193,000 miles and is still running great thanks to Laurie and your technicians over those 8 years. My 3rd Lexus from your dealership and the best one yet! More

My 1st experience w/service dept. Took my ES350 in for three minor problems and could not be more pleased with wait time, how I was treated and job completed and to add icing, my cost Took my ES350 in for three minor problems and could not be more pleased with wait time, how I was treated and job completed and to add icing, my cost was 0 and I left with the customary courtesy wash. This is one terrific dealership. More

Friendly and efficient Another great service experience! Have been a customer for many years and have always serviced my vehicles here. Consistent each and every time. Very Another great service experience! Have been a customer for many years and have always serviced my vehicles here. Consistent each and every time. Very pleased, thanks! More

Friendly and Attentive As always, the service team at Ira Lexus Bedford was friendly and attentive! Service was quick and loaner for the afternoon makes it even more conven As always, the service team at Ira Lexus Bedford was friendly and attentive! Service was quick and loaner for the afternoon makes it even more convenient. More