Kellie Sforza

Excellent customer service and sales group! Professional organization. I was well taken and my service needs were taken seriously. Professional organization. I was well taken and my service needs were taken seriously. More

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this dealership has trick pricing quoted. 89.95 for synthetic oil change when i inquired to the service writer she said it’s dependent on the # of quarts of oil. then the final invoice includ 89.95 for synthetic oil change when i inquired to the service writer she said it’s dependent on the # of quarts of oil. then the final invoice included 9.12 customer pay shop charge for repair order. More

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had simple synthetic oil change completed on11/21. scheduled on line for 11AM saw price at $89.95. Final bill 120.17 the note at the bottom states "customer pays shop charge for repair order". I em scheduled on line for 11AM saw price at $89.95. Final bill 120.17 the note at the bottom states "customer pays shop charge for repair order". I emailed the shop manager of she didn't respond to my inquiry. On top of all that they didn't even wash the car and didn't reset the oil change indicator. Darhelys Enriquez was service advisor More

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Sold me a $350 spare key that did not include the metal key part or the loop to attach it to a key ring. Refused to fix the issue, blaming it on Lexus. They are cheaters and liars even on the smallest thin key part or the loop to attach it to a key ring. Refused to fix the issue, blaming it on Lexus. They are cheaters and liars even on the smallest thing. More

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They are just wonderful! I even had a great chat with Kelli about her cats!! I even had a great chat with Kelli about her cats!! More

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The place is very clean professional staff are very nice jobs is fast it a responsible dealership one you can trust the most clean up the customer car that a good example for customer service thanks IRA. Ma jobs is fast it a responsible dealership one you can trust the most clean up the customer car that a good example for customer service thanks IRA. Manchester NH dealership More

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When I arrived at the dealership, I was warmly greeted by the gentleman who checked me in. Within minutes I was welcomed by the Service Writer, he asked if I had any concerns or questions about my car. I was the gentleman who checked me in. Within minutes I was welcomed by the Service Writer, he asked if I had any concerns or questions about my car. I was very pleased The State inspection was completed within an hour. My SUV is just over a year old More

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As always great service ! I’ve owned this car for over 17 years and feel confident in the service department at Lexus. Because of this I will probably buy my third Lexus from I’ve owned this car for over 17 years and feel confident in the service department at Lexus. Because of this I will probably buy my third Lexus from there when I’m ready ! More

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Everyone is so nice and helpful. Lauri, especially was great to work with and so nice. Lauri, especially was great to work with and so nice. More

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I’ve been having my car serviced at this dealership for 6+ years. The staff is welcoming, knowledgeable & very customer oriented. Highly recommend for all your sales & service needs. 6+ years. The staff is welcoming, knowledgeable & very customer oriented. Highly recommend for all your sales & service needs. More

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