Lexus of Manchester

Returning customer My wife and I are returning customers (bought 3 cars and use the service dept) and couldn't be more pleased especially with joe cardello and josh marq My wife and I are returning customers (bought 3 cars and use the service dept) and couldn't be more pleased especially with joe cardello and josh marquis. Even the valets are Fantastic! Bravo More

Quick and easy I was in and out in less than 1 hour and everything was done to perfection. The waiting area was comfortable and clean. The snacks delicious I was in and out in less than 1 hour and everything was done to perfection. The waiting area was comfortable and clean. The snacks delicious More

Good experience At the beginning things didn't work out well for me, after their manager step in and take care of it, everything came out reasonable, and acceptable! At the beginning things didn't work out well for me, after their manager step in and take care of it, everything came out reasonable, and acceptable! Overall experience we were happy! Thank you! More

Quick turnaround on a last-minute appointment Through my service advisor Laurie, I was able to make an appointment in the morning for that afternoon. My car was in at 3:45 and out at 4:30. Great Through my service advisor Laurie, I was able to make an appointment in the morning for that afternoon. My car was in at 3:45 and out at 4:30. Great customer experience as always! More

First Lexus Purchase After owning a Volvo, we decided to give a Lexus a test drive. Loved the ES 350 as soon as we started to drive it. After owning a Volvo, we decided to give a Lexus a test drive. Loved the ES 350 as soon as we started to drive it. More

had new car service. . The service coordinator was outstanding and she was more than helpfuul. She was very knowledgeable and very helpful about my requirements. . The service coordinator was outstanding and she was more than helpfuul. She was very knowledgeable and very helpful about my requirements. she was very helpful. More

First purchase with Lexus After being a dedicated Avalon owner for 15 years I thought this would be a good time to sample a Lexus. I was pleasantly surprised that the ES and GS After being a dedicated Avalon owner for 15 years I thought this would be a good time to sample a Lexus. I was pleasantly surprised that the ES and GS were clearly a step up from the traditional vehicles I have become accustomed to in the past. Both the sales and delivery were prompt and courteous and with no surprises.Thanks Judy. I would do it again. More

Top-notch service experience Usual high quality service delivered in a quick and professional manner. I appreciate Joshua's completing all pre- and post-service interactions in th Usual high quality service delivered in a quick and professional manner. I appreciate Joshua's completing all pre- and post-service interactions in the waiting area since I have mobility difficulties. Thanks for a pleasant service visit. More

10,000 Mile Service Arrived for my appointment and met with two attendants who took the information for my service visit. Since I was getting a loaner I removed my gol Arrived for my appointment and met with two attendants who took the information for my service visit. Since I was getting a loaner I removed my golf clubs and an attendant placed them in the loaner--nice touch! Met with the Kelly Sforza, service consultant informing her that I also needed a 4 wheel alignment, which she advised was covered under warranty. This just took a few minutes for the paperwork, and I was off to the golf course. Returned in the afternoon, picked up the paperwork and Harry, the attendant, assisted me in getting the clubs to my car. Tom Bilodeau, the service technician left a "Thank You" card in my car letting me know to contact him if there are any issues with the vehicle. Great service! More

Straight forward My husband and I purchased a certified Lexus this past weekend. The process was straightforward, no hassle and not pressured. Our subsequent visits My husband and I purchased a certified Lexus this past weekend. The process was straightforward, no hassle and not pressured. Our subsequent visits for follow up have been met with professionalism and excellent customer service by all Team members from the valet service, service department liaisons, sales associates, and finance department. More