Lexus of Manchester - Service Center

Great, As Always! As always, thank you to Laurie B. for the great customer service! Laurie truly makes you feel like family and we know we’re always in good hands! As always, thank you to Laurie B. for the great customer service! Laurie truly makes you feel like family and we know we’re always in good hands! Love her!! More

Both cars in for service. Josh always provides the best of customer service when we bring our vehicles in for service. This time we brought in 2 vehicles; one for an oil chang Josh always provides the best of customer service when we bring our vehicles in for service. This time we brought in 2 vehicles; one for an oil change and the other for oil change/90K service. Our vehicles are in good hands with Josh and the technicians that work on them. Top notch service! More

Josh was great to work with. Josh was great in making sure my service went as smoothly as possible. He checked in multiple times to let me know the status of my service. Josh was great in making sure my service went as smoothly as possible. He checked in multiple times to let me know the status of my service. More

Excellent, pleasant, courteous as always Laurie B is AMAZING There was a time when I dreaded the trek for a car repair. Lexus Manchester has changed all that. From the very upbeat, helpful people who greet you There was a time when I dreaded the trek for a car repair. Lexus Manchester has changed all that. From the very upbeat, helpful people who greet you when you pull into the garage, to the dedicated Service Personnel (Laurie B in particular.), to the clean, bright, pleasant waiting area...the Otis Spunkmeyer cookies don't hurt either. I've been servicing my car at Lexus Manchester since I purchased it in 2011. Wouldn't change a thing More

2017 RX350 first Service at 4400miles (5Kmi Check) Service personnel were extremely helpful, professional, and a joy to work with. No issues with vehicle, simply a NH State Inspection and 5000mi check. Service personnel were extremely helpful, professional, and a joy to work with. No issues with vehicle, simply a NH State Inspection and 5000mi check. Looking forward to a continued superb driving experience with our new RX350! More

Superb service! Excellent service, combined with a very friendly atmosphere. The service was performed quickly, so that I could continue my day. There was a minor iss Excellent service, combined with a very friendly atmosphere. The service was performed quickly, so that I could continue my day. There was a minor issue with the final pricing, because it did not account with my being part of the Maintenance Program. However, it was quickly corrected and I ennded up paying nothing for my visit. More

Always a pleasure! Service reps are thorough and friendly. Sales staff always good for a friendly chat or a glimpse inside one of the newer models if you wait. It’s al Service reps are thorough and friendly. Sales staff always good for a friendly chat or a glimpse inside one of the newer models if you wait. It’s always a good experience at Ira Lexus. More

Fast, curtious,thorough and overall pleasant experience. I called in the morning and was able to get my car in right away. Barry greeted me and signed me in right away and directed me to the lounge area. I w I called in the morning and was able to get my car in right away. Barry greeted me and signed me in right away and directed me to the lounge area. I was comfortable with a hot cup of hot chocolate and was able to set up an area to get some work done while I waited. The time was what Barry had told me and I was informed by Kellie of the progress and the findings. They fixed a small problem with the car and I got it back nice and clean. It was a pleasant experience as usual and I would not hesitate to recommend to my friends and family. More

Excellent Customer Service Everyone I have dealt with is friendly, polite, accommodating. They always let you know what to expect next. Laurie Beauchemin was thorough in explain Everyone I have dealt with is friendly, polite, accommodating. They always let you know what to expect next. Laurie Beauchemin was thorough in explaining what services would be provided, how long it would take, how much it would cost and then reviewed the findings with me when work was complete. From check in to pay out, Ira Lexus of Manchester staff is exceptional. And the freshly baked cookies are a lovely treat. More

Oil Change First time dealing with Laurie. Very pleasant and helpful experience. Didn’t plan for a loaner, but Laurie provided me one quickly so my air bag rec First time dealing with Laurie. Very pleasant and helpful experience. Didn’t plan for a loaner, but Laurie provided me one quickly so my air bag recall could be done while car was in for routine service. No complaints! More