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Lexus of Manchester - Service Center

Bedford, NH

4.8
841 Reviews
Call Service Center (603) 218-3500

841 Reviews of Lexus of Manchester - Service Center

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March 13, 2024

I was at the IRA Lexus Dealership today for a 5,000 mile service on my 2024 RX350h. Laurie, my customer service representative, is always pleasant, professional, and efficient. Equally as pleasant and eff More

by Bearsy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laurie Beauchemin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Barry, James Hennessey
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Mar 15, 2024 -

Lexus of Manchester responded

We're delighted to hear about your positive experience at IRA Lexus of Manchester! Providing excellent service and ensuring customer satisfaction is what we strive for, and we're glad that Laurie, Barry, and James exceeded your expectations. It's wonderful to hear that Laurie is always pleasant, professional, and efficient in her role as your customer service representative. Additionally, we're glad that Barry attended to your vehicle with equal pleasantness and efficiency. We're also grateful for James' outstanding assistance with your questions regarding the use of apps in your car. Thank you for acknowledging their efforts, and for choosing IRA Lexus of Manchester for your service needs. We look forward to serving you again in the future!

March 13, 2024

Excellent. They have serviced my 2013 ES350 since I bought it there new. Extremely pleased More

by Hbc84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Marquis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Barry Chase, Sean Nicholson
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Mar 15, 2024 -

Lexus of Manchester responded

We are thrilled to hear that you had an excellent experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

March 13, 2024

Josh is the best service manager that you’ll find at IRA Lexus of Manchester More

by BJM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Marquis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Barry Chase, Fraser Clark
Report | Print
Mar 15, 2024 -

Lexus of Manchester responded

It's fantastic to hear that you had a great experience and that Josh provided the best assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

March 12, 2024

Pleasure to deal with. Maintenance done correctly and quickly. Saved used parts as I requested. More

by Smokehouse03060
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Marquis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kellie Sforza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean Nicholson
Report | Print
Mar 14, 2024 -

Lexus of Manchester responded

We are thrilled to hear that you had a pleasant experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

March 09, 2024

I have been with this dealer for over twenty five years and have never had a complaint. The service is always friendly, the work is done well. More

by billboyd42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laurie Beauchemin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 13, 2024 -

Lexus of Manchester responded

It's wonderful to hear that you've had a positive experience with us for over twenty-five years, and you've never had a complaint. Friendly service and well-done work are key elements, and we appreciate your loyalty. Thank you for sharing your long-term positive experience!

March 07, 2024

Very efficient and they take the time to answer any questions or concerns. When done my car is immaculate. More

by maggierizzo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Nicholson
Report | Print
Mar 13, 2024 -

Lexus of Manchester responded

We are thrilled to hear that you had an efficient experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

March 03, 2024

Great CSR experience with Eddie Aldrich. Personable, competent and efficient - very pleased with the overall service visit. More

by danbeaudet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Aldrich
Report | Print
Mar 07, 2024 -

Lexus of Manchester responded

Thank you for sharing your positive experience with Eddie! We're thrilled to hear that he provided great customer service and that you were pleased with your overall service visit. We appreciate your business and look forward to serving you again in the future!

March 02, 2024

Awesome service very professional and courteous. Would highly recommend to anyone looking to get a good experience. More

by Mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laurie Beauchemin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 06, 2024 -

Lexus of Manchester responded

It's great to hear that you had an awesome and professional experience! Recommending a dealership based on positive experiences can be very helpful for others in search of reliable and courteous service. Your recommendation may assist others in making informed decisions.

March 01, 2024

I known in good hands at this dealership and Barry’s smile makes all the difference! More

by jess9284
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laurie Beauchemin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Barry Chase
Report | Print
Mar 03, 2024 -

Lexus of Manchester responded

We're delighted to hear that you feel in good hands at our dealership, and it's wonderful to know that Barry's smile makes a positive difference in your experience. We appreciate your trust and look forward to serving you again in the future.

March 01, 2024

Excellent service from the time of scheduling the appointment to picking up my vehicle Quality work and personable staff. More

by Pmertzic
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Marquis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 03, 2024 -

Lexus of Manchester responded

We're delighted to hear that you experienced excellent service from scheduling your appointment to picking up your vehicle. It's great to know that you found the work to be of quality and that the staff was personable. We appreciate your business and look forward to serving you again in the future.

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