Lexus of Manhattan
New York, NY
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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John and Roger were so helpful, they explained everything in full detail. When i say full detail there were No hidden expenses or fine print, everything was truthfull. I purchased the RX350 2011 and they sho in full detail. When i say full detail there were No hidden expenses or fine print, everything was truthfull. I purchased the RX350 2011 and they should me everything in the truck with full detail. I just want to say thank you guys and you will Always be seeing me in the future. More
I want to take a minute to thank Mr. Jordan Lozanov for I want to take a minute to thank Mr. Jordan Lozanov for his exemplary customer service towards our need to buy a 2011 Lexus. During my interactio I want to take a minute to thank Mr. Jordan Lozanov for his exemplary customer service towards our need to buy a 2011 Lexus. During my interactions, with him, he was extremely helpful, explained all the policy and car details along with the financial in a clear and concise manner. Even though we stay in Edgewater - NJ, he managed to convince us to buy the Lexus from Manhattan. I must also mention here, that we did get price match from local dealers and even lower price offers. Mr Jordan's honesty and helpful behavior helped us in making our final purchase decision. We do hope to continue building a great relationship with your team and referring family and friends for future business. Please extend our sincere thanks to Mr. Jordan and your team for the great service rendered to us. Thanks More
Breant and Louis went above and beyond to ensure I was completely satisfied. I would recommend Lexus of Manhattan to anyone, they offer first class service. I will also come back to Lexus of Manhattan for completely satisfied. I would recommend Lexus of Manhattan to anyone, they offer first class service. I will also come back to Lexus of Manhattan for any future vehicles. I rate Brent & Louis 10 More
The minute we walked in Mr. Gary Foster greeted us and within minutes we were test driving the new 2011 Lexus GX. Gary took the time and care to make sure we had all the paperwork to complete the deal. He within minutes we were test driving the new 2011 Lexus GX. Gary took the time and care to make sure we had all the paperwork to complete the deal. He was courteous enough to Drive to our store to get the signature from my father and even went out of his way to drive the car to our home last night. He explained everything in detail and was very patient. We will definitely come back to Lexus of Manhattan in the future because of the quality of service Gary presented to us. We highly Recommended*****+ asking for Gary to anyone looking to purchase a Lexus from your located! Thank you! More
Great deal on 2011 rx. Pleasure dealing with them. Easy and quick. I would recommend them to anyone that is looking for a straight to the point deal. I am in my late sixties an feel that I sales person w and quick. I would recommend them to anyone that is looking for a straight to the point deal. I am in my late sixties an feel that I sales person was very patient as I was very unsure of moving into suv. More
I was contacted by Jordan Lozanov who offered to help me trade in my 2006 400h for a 2011 hybrid. The car he provided is spectacular. Jordan is highly informed about the product, intelligent and personable trade in my 2006 400h for a 2011 hybrid. The car he provided is spectacular. Jordan is highly informed about the product, intelligent and personable. This transaction is among the most satisfying and least stressful I've ever had in any field. Everything was done as promised, Jordan and the staff is helpful and friendly and I have a great new car! I compliment management and staff for running a top notch operation. Marshall Brickman More
The team at Lexus of Manhattan is the best I have ever seen.Sales staff is very pleasant.Kevin and Greg are skilled and experienced professionals.They made the decision easy for me.I love my IS250 and I t seen.Sales staff is very pleasant.Kevin and Greg are skilled and experienced professionals.They made the decision easy for me.I love my IS250 and I truly can say I like my dealer.Kevin and Greg stand out as a example of how a client should be properly treated. Great customer service at Lexus of Manhattan. If you are looking for a new Lexus go see Kevin. Thank You again. Sabina More
Purchased used RX350. Overall dealings with this sales person were unpleasant. Did not do work on the car that was promised. At the pick up car still had chips and scratches that were supposed to be paint person were unpleasant. Did not do work on the car that was promised. At the pick up car still had chips and scratches that were supposed to be painted. Sales gave lame excuses. But the worst part, they stole cargo cover and power outlet cover. Both was their when I purchased the car, but were missing at the delivery. Again, denial of the facts and lame explanations that car came like that. More
I purchased my vehicle 5 months ago from this dealer. They were receomended from a friend of mine. I am not from Manhattan but work in the city. I have been to multiple dealers and could only say that They were receomended from a friend of mine. I am not from Manhattan but work in the city. I have been to multiple dealers and could only say that it is a shame that other Lexus stores could not be like this one. Steve from the sales department was able to help me get a FAR more superior deal on my new car vs. my local NJ dealer. Last week, I dropped my vehicle off for service before going to the office and was pleasantly suprised at the level of attention a car dealership was able to give me. I will be sure to send my family and friends to this dealership in the future. They are truly a pleasure to work with. More
The good reviews here cannot really serious. Here are the problems with this dealership. 1. Arrogance There are many others who point out this, so I don't have to stress that. Also look at the reviews problems with this dealership. 1. Arrogance There are many others who point out this, so I don't have to stress that. Also look at the reviews in other sights, e.g., Google. 2. Dishonesty They simply lie on their sale contract. They deceive with VIN numbers (seriously!). They never do what they said would do once the car is sold, which is expected though. 3. Price Well it's expensive. Maybe it is because it's in manhattan. I got service from here for warranty, but still it tends to be expensive than other dealers in the city. My advice is just go somewhere else no matter what. More



