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Lexus of Maplewood

Maplewood, MN

4.6
1,098 Reviews
We promote customer satisfaction in everything we do, an attitude reflected by our designation as an Elite of Lexus dealer. As part of the Napleton Automotive Group, Lexus of Maplewood has a wide selection of New & Pre-Owned luxury vehicles. View our vehicle inventory online or visit our showroom to see our fine selection in person. Lexus of Maplewood is located right off HWY 61 and just south of I-694. Please view our model showcase to compare features on new Lexus luxury sedans, SUVs and hybrids.
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3000 US-61

Maplewood, MN

55109

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Showing 1,098 reviews

September 14, 2017

Job well done-service department. Service employee Michael Altinsoy was excellent. His initial greeting made you feel at ease and welcomed. He was very polite, courteous, and professio More

by Eunie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Altinsoy
Sep 15, 2017 -

Lexus of Maplewood responded

Thank you for taking the time to write this review! I will be sure to pass this along to Tim and Michael! If there is anything else we can do for you, please let me know. Sincerely, Matt Koehnen | General Sales Manager | 651-415-2404.

September 14, 2017

Total Satisfaction My experience with Lexus of Maplewood has been fist-rate from its experienced staff to its comfortable environment. They do what they say and usually More

by RJT53
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Schultz
Sep 15, 2017 -

Lexus of Maplewood responded

We are thrilled our service appointment was promptly taken care of and service met your expectations. I will be sure to share thie review with Tom, and please feel free to reach out if there is anything else we are able to help you with. Sincerely, Sean Olson | Service Manager | 651-494-6832.

September 14, 2017

Love Lexus of Maplewood Clint was the perfect salesman. He was personable and professional but not pushy or over the top...great guy! Love the dealership atmosphere. I defini More

by Angela
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clint Gage
Sep 15, 2017 -

Lexus of Maplewood responded

Thank you for taking the time to write this review and how helpful Clint was during your purchase! We greatly appreciate your business and hope to see you back soon! Matt Koehnen | General Sales Manager | 651-415-2404.

September 14, 2017

Excellent customer Service Extremely satisfied with their customer service!! Next vehicle purchase will be here!!! Dan is very professional and always available to answer my qu More

by Parris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Hjermstad
Sep 15, 2017 -

Lexus of Maplewood responded

Thank you for leaving such a great review! If there is anything else we are able to help you with, please let me know. Sincerely, Matt Koehnen | General Sales Manager | 651-415-2404.

September 14, 2017

Very professional and friendly The best service and treatment I have had ever at a car dealership. Very friendly and great job they did. Definitely recommend and use again. Than More

by Babak
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Frederick, Baird Swan, Bobby Amiraslani
Sep 15, 2017 -

Lexus of Maplewood responded

Thank you for writing this review! We are thrilled you had a great experience and are enjoying your new vehicle! Please let us know if we can answer any questions! Sincerely, Matt Koehnen | General Sales Manager | 651-415-2404.

September 14, 2017

Great service and great Lexus employees Courteous employees and a joy to work with. My service was to take a few hours and was given a loaner and I was on my way This is a top notch deale More

by Sue03
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Altinsoy
Sep 15, 2017 -

Lexus of Maplewood responded

Sue, thank you for writing this review. We are happy you enjoyed your loaner and everything went well with your service appointment. Making sure our customers are not stuck at the dealership is very important, and we will always do what it takes to make sure you have a ride to anyplace you need. Please feel free to reach out if there is anything else we can help you with. Sincerely, Sean Olson | Service Manager | 651-494-6832.

September 13, 2017

Good experience Overall good experience pricing was fair, Slater went through the vehicle on a how to operate everything. Vehicle was clean and ready to go. Complet More

by jemuwissen
Recommend Dealer
Yes
Employees Worked With
Slater Lampman, Mario Scampoli
Sep 15, 2017 -

Lexus of Maplewood responded

Thank you for such a great review! We hope you love your new car and please do not hesitate to reach out if there is anything else we are able to do for you! Sincerely, Matt Koehnen | General Sales Manager | 651-415-2404.

September 13, 2017

Great job as usual Been at the dealership for years and they've always taken great care to be ready and get you in and out. I really miss my service rep that took care o More

by LexusDriver04
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gloria McDonald, James Smith
Sep 15, 2017 -

Lexus of Maplewood responded

Thank you for taking the time to write this review and recognize great members of our sales team! Staff at Lexus are highly trained to make sure that you receive the best level of care possible, regardless of the vehicle you wish to purchase or are having serviced. We greatly appreciate your business and hope to see you back again soon! Sincerely, Matt Koehnen | General Sales Manager | 651-415-2404,

September 12, 2017

Prompt and responsive. The service agent was courteous and kind. I was very impressed with his knowledge and desire to make my experience pleasing. Overall I would highly re More

by Deanc718
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Noah Stearns
Sep 15, 2017 -

Lexus of Maplewood responded

Thank you for taking the time to write this review. Our service staff strive to make sure you feel comfortable and enjoy your experience while your car is being worked on. If there is anything else we are able to assist you with, please let me know. Sean Olson | Service Manager | 651-494-6832.

September 12, 2017

5,000 mi oil change Our service experience was very timely and professional. Very satisfied.service advisor explained everything that was done and advised us regarding ou More

by Lexus momma
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mike Mullan, Slater Lampman
Sep 15, 2017 -

Lexus of Maplewood responded

We greatly appreiciate this review, and are happy you had a great experience. Please keep us updated on the noise! We are more than happy to replace anything and keep your car in top working condition. If you have any questions, please feel free to give me a call. Sean Olson | Service Manager | 651-494-6832.

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