Lexus of Maplewood

Great job as usual Been at the dealership for years and they've always taken great care to be ready and get you in and out. I really miss my service rep that took care o Been at the dealership for years and they've always taken great care to be ready and get you in and out. I really miss my service rep that took care of me for years. He was special but everyone is efficient and knowledgeable. I missed Gloria today but she is the BEST as far as I'm concerned. More

Prompt and responsive. The service agent was courteous and kind. I was very impressed with his knowledge and desire to make my experience pleasing. Overall I would highly re The service agent was courteous and kind. I was very impressed with his knowledge and desire to make my experience pleasing. Overall I would highly recommend the service department to family and friends. More

5,000 mi oil change Our service experience was very timely and professional. Very satisfied.service advisor explained everything that was done and advised us regarding ou Our service experience was very timely and professional. Very satisfied.service advisor explained everything that was done and advised us regarding our concern about driver window motor noise. They will keep an eye on it and if it gets noisier they will replace motor. More

When you have a great product. You let it sell itself. Super helpful staff. low pressure. Incredibly respectful of my wife and my time. They always treat us well, whether we're brin You let it sell itself. Super helpful staff. low pressure. Incredibly respectful of my wife and my time. They always treat us well, whether we're bringing in our 1998 Lexus ES300 or buying a new car (finally!!). More

New car Good car Good finance help Good technology help Good service Good help Good price Clean facility Good staff Overall experience Very nice g Good car Good finance help Good technology help Good service Good help Good price Clean facility Good staff Overall experience Very nice greetings Good Good More

Maplewood Lexus service appt Well treated at Maplewood Lexus by service tech Noah. Work was spelled out quickly & clearly. As a new owner of a Lexus, got a few minutes of his time Well treated at Maplewood Lexus by service tech Noah. Work was spelled out quickly & clearly. As a new owner of a Lexus, got a few minutes of his time for a brief operational tutorial. Thanks Noah. More

Great Service I came in on a Saturday morning to schedule an oil change. Tom Schultz got me taken care of right away. Even got me out of there with a loaner in time I came in on a Saturday morning to schedule an oil change. Tom Schultz got me taken care of right away. Even got me out of there with a loaner in time to make an appointment I had. More

Excellent job Changing of tires greatly reduced road noise and i appreciate lexus and dealer changing tires .lexus service is one of reasons i 've purchased eig Changing of tires greatly reduced road noise and i appreciate lexus and dealer changing tires .lexus service is one of reasons i 've purchased eight lexus vehicles More

RX Service: Tire leaking air, new rubber handle on hatch Overall I was happy with the work done. It seemed like I was a bother to the service department though. I was rushed in and out. Because I got the imp Overall I was happy with the work done. It seemed like I was a bother to the service department though. I was rushed in and out. Because I got the impression they were in a rush, I forgot to ask them all my questions about my RX. Which means, I'll just have to come back. But, the man who sold me the RX said that the service department would know all the things I needed looked at and fixed when I came in, but they certainly didn't. They replaced the rubber handle on the hatch and the leaky tire free of charge charge, so I'm happy about that. I just have to go back to get the other things checked. More

Grear customer service! Thanks Jenny Thanks for the oil change and help with the ding on my back bumper. Love this place!! Jenny was excellent....very attentive and she helped explain a Thanks for the oil change and help with the ding on my back bumper. Love this place!! Jenny was excellent....very attentive and she helped explain all if the costs, warranties perfectly! It's refreshing to get such great service! :) More