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Lexus of Maplewood

Maplewood, MN

Overview
Reviews
Vehicles
4.6
1,099 Reviews
We promote customer satisfaction in everything we do, an attitude reflected by our designation as an Elite of Lexus dealer. As part of the Napleton Automotive Group, Lexus of Maplewood has a wide selection of New & Pre-Owned luxury vehicles. View our vehicle inventory online or visit our showroom to see our fine selection in person. Lexus of Maplewood is located right off HWY 61 and just south of I-694. Please view our model showcase to compare features on new Lexus luxury sedans, SUVs and hybrids.
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3000 US-61

Maplewood, MN

55109

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Showing 1,099 reviews

April 13, 2023

Good communication from the outset of the process and really easy to work with for scheduling and paperwork. More

by Nancy
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Tim Frederick
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April 13, 2023

Very professal, polite and , knowledgeable service people. Kyle gave very exceptional fast and well performed service. Thank You More

by phil
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Clint Gage
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April 12, 2023

Good. to work with. Very professional and helpful. Mmm mmm. Mmm mmm. Mmm. Mmm. Mmm. More

by Dean
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Tom Schultz
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April 11, 2023

Great customer service with a very friendly staff. They provided timely updates as I waited. More

by Te
Recommend Dealer
Yes
Employees Worked With
Nick
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April 11, 2023

Ali was very easy to work with. She kept me informed via text the whole time. I was given a very nice loaner vehicle to drive while mine was at the Dealership. All was Good. More

by kjjagoe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ali
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April 06, 2023

Great experience, was able to get in, get our old Lexus fixed and out the door in less than three hours More

by Rich
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Nick in service
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Apr 08, 2023 -

Lexus of Maplewood responded

Hello, thank you so much for sharing your recent experience with us, we work hard to provide each of our clients with the best automotive experience! We hope to see you again!

March 29, 2023

Service has been great and very rapid Thank you Mike Mullanfor taking care of me More

by jsdockman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Mullan
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Mar 31, 2023 -

Lexus of Maplewood responded

We're glad to hear that everything was completed to your satisfaction! Please let us know if there is ever anything else we can assist you with. Safe travels!

March 25, 2023

Everyone was so helpful and professional, especially Greg C. without pressuring me.They were patient with me, fair , and so helpful in looking at the car I eventually purchased.” More

by Dopo
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Greg Carlini
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Mar 28, 2023 -

Lexus of Maplewood responded

Hi, we are pleased to hear of your experience with us. Customer satisfaction is one of our top priorities and we're glad to know our staff was so helpful! Our team is available should you require any extra help.

March 24, 2023

Fast and efficient, lovely waiting room with a nice toasty fireplace, and friendly people. Car wash too More

by Rlapadat1
Recommend Dealer
Yes
Employees Worked With
Don’t remember the name
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Mar 27, 2023 -

Lexus of Maplewood responded

Hi, we're happy to hear you had such a positive experience with our team! Don't hesitate to call us if you ever need anything. Be safe on the road!

March 22, 2023

Great service. ..disappointed that they had not loaded updated warranty into car file. Was fixed after visit. Warranty was updated in 2021...slow at updating! More

by Jwbjimmy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick
Report | Print
Mar 24, 2023 -

Lexus of Maplewood responded

Hello, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out to us if there's anything more we can do!

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