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Lexus of Maplewood

Maplewood, MN

4.6
1,098 Reviews
We promote customer satisfaction in everything we do, an attitude reflected by our designation as an Elite of Lexus dealer. As part of the Napleton Automotive Group, Lexus of Maplewood has a wide selection of New & Pre-Owned luxury vehicles. View our vehicle inventory online or visit our showroom to see our fine selection in person. Lexus of Maplewood is located right off HWY 61 and just south of I-694. Please view our model showcase to compare features on new Lexus luxury sedans, SUVs and hybrids.
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3000 US-61

Maplewood, MN

55109

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Showing 1,098 reviews

September 06, 2019

Great experience getting new wheels & tires Got new chrome wheels for my RX350 because the old ones pitted & were covered by warranty. Tim tracked down the same style wheel and also recommended More

by Happy buyer
Recommend Dealer
Yes
Employees Worked With
Tim Stearns, Baird Swan
Sep 11, 2019 -

Lexus of Maplewood responded

Thank you for taking the time to give us this positive review for our dealership! We are so happy Tim was able to match your original style and replace your chrome wheels the way you wanted. We know how important these details are! If there is ever anything else you need, please don't hesitate to reach out. Thanks again, Sincerely, Your Lexus of Maplewood Team

August 27, 2019

Fast and Courteous Excellent service without pressure to have other services performed that you didn't bring your vehicle in for. Very professional and enjoy the free ca More

by 2xlexus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Unknown
Aug 29, 2019 -

Lexus of Maplewood responded

Thank you for giving us your positive review! We always strive to education and equip our customers to make confident vehicle decisions. Please let us know if there is anything else you need! Sincerely, Your Lexus of Maplewood Team

August 23, 2019

Friendly and prompt First time user of dealership and very impressed with friendliness and promptness in having service done. Work done earlier than promised. Thanks for More

by Mnsorah
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Michael Mullan
Aug 27, 2019 -

Lexus of Maplewood responded

Thank you for taking the time to write about your experience at our dealership! We are happy to hear your first impression was impressive and positive. We look forward to serving you again soon! If there is anything else we can do for you, please do not hesitate to reach out. Sincerely, Lexus of Maplewood

August 23, 2019

Another Great Lexus Experience Brandon was very knowledgeable and helpful, making the whole process simple and enjoyable. Megan provided lots of tech expertise to help me learn abou More

by JoniO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Rodgers, Heather Steinhauer, Megan Bogaczyk
Aug 29, 2019 -

Lexus of Maplewood responded

We are so happy to hear about your excellent experience! We love educating our customers on all the incredible technology our vehicles have. If you ever need further assistance, don't hesitate to reach out to us with questions or concerns! Sincerely, Your Lexus of Maplewood Team

August 21, 2019

Excellent people to work with Loved the car buying experience with Liz Sampair.. Wasn't pressured to buy. Great dealership environment. Wide variety of choices. Love their service More

by second time buyer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Liz Sampair, Heather Steinhauer
Aug 23, 2019 -

Lexus of Maplewood responded

Thank you so much for taking the time to give us this review! We are very happy to hear you are onto your second experience with us and are greatly appreciative of your business. Take care, and we hope to serve you again soon! Sincerely, Lexus of Maplewood

August 20, 2019

Usual Great experience 10 years of outstanding service. Have had three Lexus cars serviced here and results are always the same - thorough and well done. Happy repeat custom More

by Chas67
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Baird Swan
Aug 21, 2019 -

Lexus of Maplewood responded

Thank you for taking the time to give us this positive review! It is wonderful to hear your experience with us over the last 10 years has been outstanding. We will share with out entire team! Thank you for your loyalty, and we look forward to serving you again. Sincerely, Your Lexus of Maplewood Team

August 17, 2019

Clean, welcoming, and friendly people. Excellent customer service and a great car. I like to thank everyone at Lexus for their amazing service and welcoming environment. Thank You all for y More

by Abdi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Liz Sampair
Aug 21, 2019 -

Lexus of Maplewood responded

Abdi, thank you so much for taking the time to give us your review and kind words! We strive to make everyone feel welcomed and equip them with all the information they need to make confident vehicle decisions. Thank you for your business and we hope to serve you again in the future. Sincerely, Your Lexus of Maplewood Team

August 13, 2019

An Awesome Experience This was by far the best experience I have ever had. Everyone was so nice and very helpful. I couldn’t ask for anything more! More

by ChandaraSengmany
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Liz Sampair, Kimberly Kernstock
Aug 13, 2019 -

Lexus of Maplewood responded

Chandara, we are so grateful for your kind words and that you took time out of your day to give us this review. We look forward to our next visit with you! Please let us know if there is anything else we can do for you. Sincerely, Your Lexus of Maplewood Team

August 04, 2019

Awesome Experience Brandon was friendly and a great help. He showed me all the cars that I wanted to look and and explained everything about the car clearly. More

by Yong16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Rodgers
Aug 06, 2019 -

Lexus of Maplewood responded

Thank you for taking the time to give us this excellent review of our dealership! We are very pleased to hear your vehicle purchase experience went well. Thank you for your business, and we look forward to serving you again next time! Sincerely, Your Lexus of Maplewood Team

July 30, 2019

Very patient Jarred is a very patient person! I bought an older Lexus from him and we had some issues getting the documentation together. Jared worked with us, hel More

by BillWall
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jared Kenny
Aug 06, 2019 -

Lexus of Maplewood responded

We are very pleased to hear about your smooth experience during your recent vehicle purchase! We know purchasing a vehicle an be daunting, so we always try to make the process as easy and enjoyable as possible. Thank you for your business, and we look forward to seeing you again. Sincerely, Your Lexus of Maplewood Team

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