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Lexus of Maplewood

Maplewood, MN

4.6
1,102 Reviews
We promote customer satisfaction in everything we do, an attitude reflected by our designation as an Elite of Lexus dealer. As part of the Napleton Automotive Group, Lexus of Maplewood has a wide selection of New & Pre-Owned luxury vehicles. View our vehicle inventory online or visit our showroom to see our fine selection in person. Lexus of Maplewood is located right off HWY 61 and just south of I-694. ...
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3000 US-61

Maplewood, MN

55109

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Showing 1,102 reviews

December 12, 2018

Painless quick efficient and a clean car to boot! Bobbie was quick and efficient and friendly. 10 10 10. Lexus had lived up to my expectations. Service bay is always neat and clean. Excellent! More

by Leendak
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Amiraslani
Dec 13, 2018 -

Lexus of Maplewood responded

Thank you for letting us know about your 5-star experience! Our team wants to ensure you're always satisfied so we are happy to exceed your expectations. We highly appreciate your business and hope to see you again soon! Sincerely, Tim Stearns | Service & Parts Director | 651-415-2420

December 08, 2018

Tom Schultz has done an outstanding job supervising the serv I greatly appreciate the skill, experience, and efficiency of Thomas Schultz and feel the same about Sara. Wienke. I don’t have direct experience yet More

by HL
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tom Schultz, Sara Wienke
Dec 13, 2018 -

Lexus of Maplewood responded

Thank you for leaving us 5 stars and a positive review! Our team takes pride in paying attention to detail to ensure all of your visits are exceptional ones. We're thrilled to hear you've always had a great overall experience with Sara and Tom. If there's anything else we can do for you, please reach out. Sincerely, Matt Koehnen | General Sales Manager | 651-415-2404

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November 30, 2018

Professional and kind staff Clint is very knowledgeable of all the features and benefits. I found him to be approachable, kind, and very responsive prior to visiting the dealers More

by Suanne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clint Gage, Kit Bolton, Wendy Duncan
Dec 13, 2018 -

Lexus of Maplewood responded

Thank you for letting us know about your most recent experience! We are so thrilled to hear you fully enjoyed the time you spent working with Clint and the rest of our team. We strive to provide an outstanding experience for all of our customers. We highly appreciate your recommendations and hope to see you again in the future! Sincerely, Matt Koehnen | General Sales Manager | 651-415-2404

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November 21, 2018

Personable and expert Noah at service, and Mike in management, went out of their way to greet us, acknowledge our predicament, and facilitate smoothly handling our needs. More

by Joe&Kris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Jensen, Noah Stearns
Nov 26, 2018 -

Lexus of Maplewood responded

Joe and Kris, thank you for leaving us an awesome review and 5 stars! Our team is happy to go above and beyond your set expectations to ensure you're always taken care of. We're glad we could turn a potentially bad day into a positive one! If there's anything else we can assist with, please reach out. Sincerely, Tim Stearns | Service & Parts Director | 651-415-2420

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November 19, 2018

Always a good experience Had my car in for 12 month service. Everyone was helpful and friendly. Thomas checked me and and offered a loaner. Very professional and respectful. I More

by 1Bella2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas, Carlos
Nov 26, 2018 -

Lexus of Maplewood responded

Thank you for letting us know about your experience at Lexus of Maplewood. We always put our customers first to ensure you're fully taken care of, no matter what the situation is. We highly appreciate your business and hope to see you again in the future! Sincerely, Tim Stearns | Service & Parts Director | 651-415-2420

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November 13, 2018

Lexus Review Awesome service and very professional. I would highly recommend Dan for anyone visiting Lexus of Maplewood. I have always enjoyed the great customer More

by Mark
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Oanes
Nov 19, 2018 -

Lexus of Maplewood responded

Thank you for leaving us 5 stars and a thoughtful review! We're so glad to hear you received awesome service from our team. We strive to create genuine yet professional relationships with all of our customers. Thank you for your recommendations, and we hope to see you again! Sincerely, Matt Koehnen | General Sales Manager | 651-415-2404

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November 11, 2018

change Good trade in, willingness to work to get what I wanted. Everyone a,ways goes out of their way to make you feel comfortable.. Clint even drove to my h More

by Pins
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Koehnen, Clint Gage, Jakob Johnson
Nov 19, 2018 -

Lexus of Maplewood responded

Thank you for letting us know how we did! Our team deeply cares about our customers' satisfaction so we will go to almost any length to ensure your satisfaction is achieved. We appreciate your business and hope to see you again in the future! Sincerely, Matt Koehnen | General Sales Manager | 651-415-2404

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November 08, 2018

Great service on great cars! We own 4 Lexus vehicles from this dealership. They sell great cars, have great salesmen, service REPS & mechanics! We have been very pleased with thi More

by Mike Downing
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Peña, Tim Stearns, Dan Oanes, Tom Schultz
Nov 19, 2018 -

Lexus of Maplewood responded

Thank you for your wonderful review of Lexus of Maplewood! We strive to provide an excellent experience for all of our customers, regardless if they are in for service or sales. We're glad you've always been pleased and can't wait to see you on your next visit! Sincerely, Matt Koehnen | General Sales Manager | 651-415-2404

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November 07, 2018

A great experience and people. From the time I started to talking to Sara on the phone about my car I would like to look at, to Jeremy healing dind ans get the right car and price I More

by Matthew Olson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Pena , Jeremy Mertes, Sara Wienke
Nov 15, 2018 -

Lexus of Maplewood responded

Matthew, thank you so much for letting us know about your experience with Sara and the rest of our team! We aim to ensure all of our guests receive excellent service. We highly appreciate your recommendations and hope to see you again in the future! Sincerely, Matt Koehnen | General Sales Manager | 651-415-2404

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November 03, 2018

Scheduled maintenance Great experience. Greeted, process explained, clean and comfortable waiting room with great selection of drinks and snacks (all at no cost). Service o More

by EdF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Schultz
Nov 15, 2018 -

Lexus of Maplewood responded

Thank you so much for your kind words about our dealership! We're thrilled to hear you fully enjoyed your experience. Our team wants you to feel comfortable and confident when you leave so we're happy to explain the entire process to you and keep you in the loop. We hope to see you again in the future! Sincerely, Tim Stearns | Service & Parts Director | 651-415-2420

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