Lexus of Maplewood

Service. Very poor service, in my opinion. Took way too long, an attempt was made to sell me parts I don’t need and the car was not washed and vacuumed. Very poor service, in my opinion. Took way too long, an attempt was made to sell me parts I don’t need and the car was not washed and vacuumed. More

30K check Always accommodating and timely. I was offered a nice clean new car to use while mine was being serviced. Everyone I met today was Friendly and polite Always accommodating and timely. I was offered a nice clean new car to use while mine was being serviced. Everyone I met today was Friendly and polite. More

Good. Disappointed becaue ground wire was damaged during oil change and i was not even informed about it. Last time the hub cap this time wire Disappointed becaue ground wire was damaged during oil change and i was not even informed about it. Last time the hub cap this time wire More

Lexus IS far superior to other dealers I’ve used. Service i! Tom understood the service I needed which were beyond the normal scope a dealership provides. The detailing of my Lexus exceeded my expectations ! My Tom understood the service I needed which were beyond the normal scope a dealership provides. The detailing of my Lexus exceeded my expectations ! My thanks to your fine staff. More

Service Baird Swan does an excellent job with the service and work. I’m very satisfied with the Lexus experience here. I love coming to this place make me fee Baird Swan does an excellent job with the service and work. I’m very satisfied with the Lexus experience here. I love coming to this place make me feel very comfortable and satisfied. Thanks Baird More

Routine servicing Great at Maplewood Lexus. Friendly, knowledgeable, with a real dedication to great client service. Every time I go in, I’m impressed. Pretty rare in Great at Maplewood Lexus. Friendly, knowledgeable, with a real dedication to great client service. Every time I go in, I’m impressed. Pretty rare in today’s world. More

Purchase I kept changing my mind on what color I wanted. It was never a problem to change. They were very patient and accommodating with me. I kept changing my mind on what color I wanted. It was never a problem to change. They were very patient and accommodating with me. More

Service Department We received notification of a recall on our used Lexus. We live several hours away, but took the day to bring it into Lexus of Maplewood. They were We received notification of a recall on our used Lexus. We live several hours away, but took the day to bring it into Lexus of Maplewood. They were amazing and gave over the top customer service, and Noah was very informative on letting me know the process, as well as giving me directions on were I could go to pass the five hours they would be working on my car. Not only will we only be using their service department from now on, but we will definitely be purchasing our next vehicle from them. More

15-K Service Always a positive experience and the professionalism displayed by the sales staff, service personnel and all the other employees @ Lexus of Maplewood. Always a positive experience and the professionalism displayed by the sales staff, service personnel and all the other employees @ Lexus of Maplewood. The waiting area deserves a rating beyond a 10. More

Great service I brought my SUV in for its 50,000 mile check up. Services was great. . Thank you Baird for explaining everything so well! The service performed was I brought my SUV in for its 50,000 mile check up. Services was great. . Thank you Baird for explaining everything so well! The service performed was fast, and everything was checked over just as I had requested. Everyone was very friendly and helpful. Thank you. More