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Lexus of Maplewood
Maplewood, MN
1,098 Reviews
We promote customer satisfaction in everything we do, an attitude reflected by our designation as an Elite of Lexus dealer. As part of the Napleton Automotive Group, Lexus of Maplewood has a wide selection of New & Pre-Owned luxury vehicles. View our vehicle inventory online or visit our showroom to see our fine selection in person. Lexus of Maplewood is located right off HWY 61 and just south of I-694. Please view our model showcase to compare features on new Lexus luxury sedans, SUVs and hybrids.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
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Showing 1,098 reviews
July 29, 2018
Recall service I had 3 recalls that needed to be serviced. It was completed in a exceptional time! Michael walked me through everything step by step. Awesome loaner I had 3 recalls that needed to be serviced. It was completed in a exceptional time! Michael walked me through everything step by step. Awesome loaner car too. More
by Meemerz
Employees Worked With
Michael Mullan
July 29, 2018
Good buying experience We were not planning to buy a car, just wanted to test drive one that I saw online. My wife did not like the interior color. Matt recommended a few We were not planning to buy a car, just wanted to test drive one that I saw online. My wife did not like the interior color. Matt recommended a few others on the lot. We ended up bought a 2015 RX 350. More
by P2keo
Employees Worked With
Matt Saunders
July 28, 2018
TPMS bad when dropped off Arranged for oil change and Tire Pressure Monitor System to be fixed. Found the problem and performed full inspection within 2 hours. I was ab Arranged for oil change and Tire Pressure Monitor System to be fixed. Found the problem and performed full inspection within 2 hours. I was able to select what I wanted done. Equitable cost for service. Got a free loaner NX300 to test drive - I mean take me back and forth to work. Joe More
by Jpwilger
Employees Worked With
Sara Wienke, Beau Anderson
July 27, 2018
30,000 mile checkup. Excellent. Mike did a great job checking me in & Jonathon was fantastic checking me out & helping with my phone in car issues. Lexus of Maplewood, a Excellent. Mike did a great job checking me in & Jonathon was fantastic checking me out & helping with my phone in car issues. Lexus of Maplewood, as always, is excellent. More
by MBH9722
Employees Worked With
JONATHON COHEN, Michael Mullan
July 27, 2018
Routine service Thorough and clear on explaining work done. Details marked on documentation and reviewed in person..... Many options for clients when waiting from Thorough and clear on explaining work done. Details marked on documentation and reviewed in person..... Many options for clients when waiting from library, office, tv. Nice selection of condiments More
by Cjs
Employees Worked With
Jorge Peña, Tim Frederick, Baird Swan
July 27, 2018
Efgicient,Efficient, friendly I am always treated well. The work is excellent, the estimate on how long it will take is accurate. Sales personnel not pushy. Technical people helpfu I am always treated well. The work is excellent, the estimate on how long it will take is accurate. Sales personnel not pushy. Technical people helpful in setting up blue tooth etc. More
by Emurphy2
Employees Worked With
Slater Lampman
July 25, 2018
Top Notch Dealership Customer service is a way of life at this dealership. I had interactions with five individuals. Each one treated me like I was their number one pri Customer service is a way of life at this dealership. I had interactions with five individuals. Each one treated me like I was their number one priority. More
by SMJ
Employees Worked With
Beau Anderson
July 24, 2018
Excellent all around Brought my Lexus in for a recall. I was given a loaner. Service writer named Noah was great and promptly called me when there was a small issue and Brought my Lexus in for a recall. I was given a loaner. Service writer named Noah was great and promptly called me when there was a small issue and when the vehicle was ready to be picked up. I was surprised to gwt my car back with a full tank of gas and no charge. More
by R5
Employees Worked With
Noah Stearns
July 24, 2018
Lexus service Dealer was very was Helpful in getting service for a newly purchased Lexus. Would highly recommend for service. Mike was great and very friendly and r Dealer was very was Helpful in getting service for a newly purchased Lexus. Would highly recommend for service. Mike was great and very friendly and responsive. More
by Jokefawcett
Employees Worked With
Michael Mullan
July 24, 2018
Good Used Car Buying Experience I had a good experience at Lexus Maplewood with a used car purchase working with Bobby Amiraslani. He was very patient and helpful as I evaluated two I had a good experience at Lexus Maplewood with a used car purchase working with Bobby Amiraslani. He was very patient and helpful as I evaluated two vehicles. The service department was able to detail the vehicle same day which was important to me since I was not local. More
by Qaz123
Employees Worked With
Jorge Peña, Bobby Amiraslani
