Lexus of Maplewood

This was our 1st appointment with our new Lexus. We own 3 Lexus from this dealership and have always have been treated well. I mentioned that the exhaust system was louder than my other Lexus vehicle We own 3 Lexus from this dealership and have always have been treated well. I mentioned that the exhaust system was louder than my other Lexus vehicles. They replaced the exhaust system with a new one that was redesigned to be more quiet. I'm impressed!!! More

Service on my AC system Perfect staff and service! I appreciate the attention to detail and transparency throughout the whole process. Would recommend 10/10! Also on this sur Perfect staff and service! I appreciate the attention to detail and transparency throughout the whole process. Would recommend 10/10! Also on this survey it shows Noah as parts but he was my service advisor. More

Fantastic service! Lexus of Maplewood is an excellent dealership to use to service your car. They are prompt, polite, and have great communication with the customer whil Lexus of Maplewood is an excellent dealership to use to service your car. They are prompt, polite, and have great communication with the customer while your vehicle is being serviced. I would recommend them to any Lexus owner that wants to be treated with exceptional care. Baird Swan was friendly and great to work with, making this an overall first rate experience. More

I am extremely pleased with my experience My sales associate Greg was professional and a pleasure to work with. I appreciate his timely response to an email inquiry that saved me a trip to the My sales associate Greg was professional and a pleasure to work with. I appreciate his timely response to an email inquiry that saved me a trip to the dealership since I live south of the river. More

Good overall but need improvement Buying part such as showing me and demonstrating vehicle was fine but financing parts was amiss as I still do not fully understand and felt that it w Buying part such as showing me and demonstrating vehicle was fine but financing parts was amiss as I still do not fully understand and felt that it was rushed... More

2015 Toyota Camry Hybrid We came from Eau Claire Wisconsin to look at a Camry for ourselves. Dan was the available salesperson when we called ahead to see if the vehicle was s We came from Eau Claire Wisconsin to look at a Camry for ourselves. Dan was the available salesperson when we called ahead to see if the vehicle was still on the lot. When we arrived, he had the car inside because it was raining and it was washed. Dan was great. No pressure!! We looked at the vehicle at our own pace and he never interfered. Once we made our decision, he had all the paperwork really within 30 minutes and we were on our way home. Thanks Dan More

Perfection They say the experience is everything. I must say mine was perfect! Very fast knowledgeable staff, clear explanation and made me feel welcome and appr They say the experience is everything. I must say mine was perfect! Very fast knowledgeable staff, clear explanation and made me feel welcome and appreciated! What more could you ask for?? I love my new 350L! More

Extraordinary Service! I love my new RX 350 L. Customer service is phenomenal! I worked with Baird, and he was exceptional! I will always own a Lexus! I love my new RX 350 L. Customer service is phenomenal! I worked with Baird, and he was exceptional! I will always own a Lexus! More

Tune up Service Customer service was excellent from greeting, communication, and service! Couldn’t be more happier! Enjoyed the loaner car and service on my Lexus GX4 Customer service was excellent from greeting, communication, and service! Couldn’t be more happier! Enjoyed the loaner car and service on my Lexus GX460. Thanks! More

Service Anytime I need service for my SUV I bring it in to The Maplewood shop. They are so kind and I trust them. They are always thoughtful and give me a lon Anytime I need service for my SUV I bring it in to The Maplewood shop. They are so kind and I trust them. They are always thoughtful and give me a loner car if I need it. More