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Lexus of Maplewood
Maplewood, MN
1,101 Reviews
We promote customer satisfaction in everything we do, an attitude reflected by our designation as an Elite of Lexus dealer. As part of the Napleton Automotive Group, Lexus of Maplewood has a wide selection of New & Pre-Owned luxury vehicles. View our vehicle inventory online or visit our showroom to see our fine selection in person. Lexus of Maplewood is located right off HWY 61 and just south of I-694. Please view our model showcase to compare features on new Lexus luxury sedans, SUVs and hybrids.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
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Showing 1,101 reviews
July 21, 2018
Extraordinary Service! I love my new RX 350 L. Customer service is phenomenal! I worked with Baird, and he was exceptional! I will always own a Lexus! I love my new RX 350 L. Customer service is phenomenal! I worked with Baird, and he was exceptional! I will always own a Lexus! More
by Cha Cha B
Employees Worked With
Baird Swan
July 21, 2018
Tune up Service Customer service was excellent from greeting, communication, and service! Couldn’t be more happier! Enjoyed the loaner car and service on my Lexus GX4 Customer service was excellent from greeting, communication, and service! Couldn’t be more happier! Enjoyed the loaner car and service on my Lexus GX460. Thanks! More
by jbyang413
Employees Worked With
Tom Schultz, Beau Anderson
July 21, 2018
Service Anytime I need service for my SUV I bring it in to The Maplewood shop. They are so kind and I trust them. They are always thoughtful and give me a lon Anytime I need service for my SUV I bring it in to The Maplewood shop. They are so kind and I trust them. They are always thoughtful and give me a loner car if I need it. More
by Janaz
Employees Worked With
Baird Swan
July 21, 2018
Lexus stood by the Certified Warranty/Pledge Lexus Of Maplewood replaced a very expensive part that affected cruise control and PCS radar functions that proved to be defective. This was on a Cert Lexus Of Maplewood replaced a very expensive part that affected cruise control and PCS radar functions that proved to be defective. This was on a Certified Pre-Owned vehicle purchased in October, 2017! More
by Ron-66
Employees Worked With
Tim Stearns, Matt Saunders
July 21, 2018
Excellent service Lexus service department is outstanding. Very welcoming and friendly. My vehicle was done before promised due time and quality of workmanship, of t Lexus service department is outstanding. Very welcoming and friendly. My vehicle was done before promised due time and quality of workmanship, of the technician, is above and beyond. More
by TJROSS85
Employees Worked With
Baird Swan
July 21, 2018
Exceptional service. Loved salesman Dan and everyone we met with! Nice home-town feel. Really appreciated the experience and look forward to driving my new RX450l next wee Loved salesman Dan and everyone we met with! Nice home-town feel. Really appreciated the experience and look forward to driving my new RX450l next week! More
by Red
Employees Worked With
Dan Oanes, Wendy Duncan
July 19, 2018
20k service Lexus of Maplewood has and top notch service department. They kept me informed of the progress and delivered it in the time agreed upon. The workmans Lexus of Maplewood has and top notch service department. They kept me informed of the progress and delivered it in the time agreed upon. The workmanship was excellent. More
by S.Schlatter
Employees Worked With
Michael Mullan
July 18, 2018
Recent purchase of 2012 IS-250 Sara and the tech specialist (Megan?) were outstanding. Sara was especially helpful in alerting us to this GREAT car and arranging it to be held for u Sara and the tech specialist (Megan?) were outstanding. Sara was especially helpful in alerting us to this GREAT car and arranging it to be held for us while we were traveling. Megan patiently went over all of the tech issues with Molly, making her much more comfortable with her new car! Much appreciatef!! More
by LexusMan
Employees Worked With
Sara Wienke, Megan Meier, Wendy Duncan
July 17, 2018
Service Sheryl Anderson was awesome and fit me in on a very busy Monday! I expected and understood I might need to wait a little while once I arrived, howeve Sheryl Anderson was awesome and fit me in on a very busy Monday! I expected and understood I might need to wait a little while once I arrived, however Sean Olson got us in a loaner very quickly - great service, much appreciated! More
by Lovelexus
Employees Worked With
Sheryl Anderson, Tom Schultz, Sean Olson
July 17, 2018
Best of the Best From our initial website inquiry and prompt response, to subsequent emails, our greeting and ultimately our certified pre-owned vehicle purchase, my w From our initial website inquiry and prompt response, to subsequent emails, our greeting and ultimately our certified pre-owned vehicle purchase, my wife and I were treated like royalty. The professionalism, candor, honesty and enthusiasm of everyone we met at Maplewood of Toyota was nothing less than extraordinary. More
by Elvis
Employees Worked With
Jorge Peña, Matt Saunders, Bobby Amiraslani
