Lexus of Maplewood

Airbag recall I enjoyed working with Thomas I came in for a mandatory airbag recall so I wasn’t expecting anyone to take the time to sit down and talk about my car, I enjoyed working with Thomas I came in for a mandatory airbag recall so I wasn’t expecting anyone to take the time to sit down and talk about my car, and discussed what I have done and need to do- and topping off my tank was a nice touch. More

It's a Lexus Dealership They treat you like all dealerships should treat you, very professional and respectful. You do pay for but well worth it. I recommend Sara in sales, They treat you like all dealerships should treat you, very professional and respectful. You do pay for but well worth it. I recommend Sara in sales, very helpful. More

85k check-up & bad front headlight My only problem was my appt was scheduled w/o checking to see if they had the parts. It took 1.1 he to tell me I'd have to come back. My only problem was my appt was scheduled w/o checking to see if they had the parts. It took 1.1 he to tell me I'd have to come back. More

The entire experience was exceptional. This team made me feel like I was the most important customers in the dealership. The brand and professionalism of these employees is a 10+ Tha This team made me feel like I was the most important customers in the dealership. The brand and professionalism of these employees is a 10+ Thanks for making my day. More

Great Service GREAT service . Comfortable waiting area, able to work while waiting... Mike Mullan was very friendly and assisted wit information related to items i GREAT service . Comfortable waiting area, able to work while waiting... Mike Mullan was very friendly and assisted wit information related to items in need of attention 😊 More

Always Service-oriented! My appointments with Lexus of Maplewood never disappoint me....staff are always service-oriented, professional and friendly...and on time as promised. My appointments with Lexus of Maplewood never disappoint me....staff are always service-oriented, professional and friendly...and on time as promised. Thank you team! More

Friendly, professional I love the professional and friendly staff. My car is usually ready with in the estimated time frame. The waiting area is comfortable and clean. I love the professional and friendly staff. My car is usually ready with in the estimated time frame. The waiting area is comfortable and clean. More

Airbag recall (replacement) Baird was very kind, got me in and out quickly with a loaner, which I really appreciated. My only complaint is I could tell my car had been washed but Baird was very kind, got me in and out quickly with a loaner, which I really appreciated. My only complaint is I could tell my car had been washed but it looked terrible. Outside was still dirty, mirrors and windows were so bad, dirty still and streaked. I expected a better wash job and wish they would've taken the time to run it thru again. For this reason I gave quality of work a low rating but it had nothing to do with Baird, he was awesome to work with. More

Thanks I worked with Mike and he was excellent. Very pleasant and easy to work with. I have an 18 month old and we were able to kill a little time with the n I worked with Mike and he was excellent. Very pleasant and easy to work with. I have an 18 month old and we were able to kill a little time with the nice waiting room facilities they have. I felt like Mike was very honest and more than knowledgeable, not pushy at all. I would highly recommend him to anyone. More

Service needed I was in for regularly scheduled service, and they went above and beyond, letting me use a loaner car because it wasn’t convenient to come back that d I was in for regularly scheduled service, and they went above and beyond, letting me use a loaner car because it wasn’t convenient to come back that day and also loading things from my car into the loaner and then back again when I got my car picked up. Lexus Of Maplewood is awesome! I will buy another car from them More