Lexus of Maplewood

Great service Always careful to let you know when addt'l work needs to be done w a phone call. Really appreciate the option of a loaner when appt is more than just Always careful to let you know when addt'l work needs to be done w a phone call. Really appreciate the option of a loaner when appt is more than just routine maintenance More

The Quality of the Service is Great Experience I brought my GX 460 in around 1300 on Saturday for redo the film protection on the driver door. They provided a loaner car to me to drive home, and w I brought my GX 460 in around 1300 on Saturday for redo the film protection on the driver door. They provided a loaner car to me to drive home, and within couple hours later, the car was done. Due to conflicting schedules I wasn’t able to come back to pick up until Tuesday, and that was perfectly fine. The completion of the services turns out great and I was very satisfied with it. Thank-you, Nicole More

Lexus Certified does not mean much Went in for my 4th service for tire totation and 150 point inspection. I arrive 15 minutes early for my appt. my son gets all his homework done and Went in for my 4th service for tire totation and 150 point inspection. I arrive 15 minutes early for my appt. my son gets all his homework done and we watch as my GX sits in the garage and is moved 2-3 times for other cars. I assume it must be waiting in line for a wash NO. 2 hours later after every other issue seems to be taken care of I am informed I can pay for a fluid check. My very confident service writer then checks to find out this is covered The coffee is not that good. And you lost a tire sale More

2017 RX350 I'm enjoying my new car and would recommend this dealer and salesman. I gave Tim Frederick a 5 stars because he was very professional and patience to I'm enjoying my new car and would recommend this dealer and salesman. I gave Tim Frederick a 5 stars because he was very professional and patience to work with. My leasing deal went easy and smoothly! More

Excellent service I just had wonderful and best service in the Meplwood Lexus. Thier stuff are very polite and nice I give them 100%for the service! I just had wonderful and best service in the Meplwood Lexus. Thier stuff are very polite and nice I give them 100%for the service! More

5000 mile check 1st class service as always. Polite, knowledgeable, and friendly. Top notch. They go out of their to be helpful and work around the cutomers schedule. 1st class service as always. Polite, knowledgeable, and friendly. Top notch. They go out of their to be helpful and work around the cutomers schedule. More

thorough Mike walked through the process, informed me of needed filters & wiper blade, & had the car ready within 15 minutes of estimated time, even with extra Mike walked through the process, informed me of needed filters & wiper blade, & had the car ready within 15 minutes of estimated time, even with extra work. The car was clean inside & out. More

Repair job Great service and true professionals. Highly recommend. Mike did a great job and made the experience fantastic. Loaner car and a washed/ vacuumed c Great service and true professionals. Highly recommend. Mike did a great job and made the experience fantastic. Loaner car and a washed/ vacuumed car waiting for me More

Tom Schulz and James Smith I was in for service today and had a great experience with both Tom and James. I usually call Tom directly to schedule because I think he does a great I was in for service today and had a great experience with both Tom and James. I usually call Tom directly to schedule because I think he does a great job. James checked us in today. It was the first time I have met him but he was very organized and made us feel welcome. Everything was perfect. I have always had a great experience with the service department. Thanks More

Service Very accommodating and the transparency is refreshing. Got me in last minute and reviewed everything and also gave me a heads up for my next service. Very accommodating and the transparency is refreshing. Got me in last minute and reviewed everything and also gave me a heads up for my next service. More