Lexus of Maplewood - Service Center
Maplewood, MN
667 Reviews of Lexus of Maplewood - Service Center
Excellent service, competent and friendly service personnel. They meet the timeline stated, very comfortable lounge, and they come to find you when the car is done. Also the Tech Service people in Wayzata ar They meet the timeline stated, very comfortable lounge, and they come to find you when the car is done. Also the Tech Service people in Wayzata are awesome -- it's a great service. The automobiles, sales and service are stellar ! I'm very impressed. More
Easy,fast and very professional service! Service visit was great set up appointment the same week. Service advisor Baird Swan was friendly, helpful and efficient! My car was ready as promise Service visit was great set up appointment the same week. Service advisor Baird Swan was friendly, helpful and efficient! My car was ready as promised and had been washed. Great service!! More
Lexus of Maplewood has earned my trust. Lexus of Maplewood is the best dealership I have ever dealt with (after having experience with Nissan, Toyota, Mercedes, Honda, and Chevrolet dealers) Lexus of Maplewood is the best dealership I have ever dealt with (after having experience with Nissan, Toyota, Mercedes, Honda, and Chevrolet dealers). They are the cream of the crop for professionalism, transparency, and quality of service. More
Great staff Tom is amazing and truly cares about his customers and the service they receive staff is friendly and always willing to help make your experience a g Tom is amazing and truly cares about his customers and the service they receive staff is friendly and always willing to help make your experience a great one More
Great employees and excellent service. Great customer service!! Tom provided complete follow up feedback and car was ready as quoted. Appointment consisted of front brake replacement and Great customer service!! Tom provided complete follow up feedback and car was ready as quoted. Appointment consisted of front brake replacement and car wash. Next day appointment was available. Thank you. More
Excellent service from Lexus in Maplewood Not only does Lexus provide me with a great car but I have every confidence in their service department. My recent 60,000 mile service was no exceptio Not only does Lexus provide me with a great car but I have every confidence in their service department. My recent 60,000 mile service was no exception. Mike Altinsoy was friendly and reassuring. He took time to explain exactly what would be done and to answer all my questions. Thank you so much! More
Overall good, a little longer wait than I’d like, & they did Didn’t vacuum, which was disappointing. Service took almost 2 hours for 50,000 service. Lounge is nice, & James was very good and kind, & kept me in Didn’t vacuum, which was disappointing. Service took almost 2 hours for 50,000 service. Lounge is nice, & James was very good and kind, & kept me informed. More
Replacement of Takita airbag. Prompt, professional & personalable! We recommend Lexus of Maplewood to everyone! Love working w/ them since 2005. They make servicing our vechicle Prompt, professional & personalable! We recommend Lexus of Maplewood to everyone! Love working w/ them since 2005. They make servicing our vechicles easy. Jeremy preowned manager is the BEST! More
Excellent Service Department We've owned 3 Lexus RX 350's and the service has been above and beyond perfect. Thomas Schultz is wonderful taking care of the service of our Lexus. We've owned 3 Lexus RX 350's and the service has been above and beyond perfect. Thomas Schultz is wonderful taking care of the service of our Lexus. Not pushy with wonderful demeanor, trust worthy man. More
Takata air bag recall I was treated like a VIP! Everyone was friendly & informative. My service advisor was knowledgeable & helpful. I was kept fully informed constantly. I I was treated like a VIP! Everyone was friendly & informative. My service advisor was knowledgeable & helpful. I was kept fully informed constantly. I was really impressed More