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Lexus of Memphis

Memphis, TN

4.7
852 Reviews

2600 Ridgeway Road

Memphis, TN

38119

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Showing 852 reviews

May 01, 2025

I appreciate the excellent customer service that Joey Guasco provides. Also, the other associates provide excellent customer service. More

by Armie Williams
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Guasco
May 02, 2025 -

Lexus of Memphis responded

Armie, we're delighted to hear that Joey and the team at Lexus of Memphis provided you with excellent customer service. Thank you for sharing your experience!

April 29, 2025

I had an exceptional experience on 4/18/25. The service advisor ensured that my vehicle was serviced very timely. The waiting area was neat and refreshments were provided for the customers. More

by Lo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jekulve Hale
Apr 30, 2025 -

Lexus of Memphis responded

We're delighted to hear about your exceptional experience at Lexus of Memphis! It's great that our service advisor and amenities met your expectations. Thank you for sharing this feedback with us!

April 26, 2025

Great experience, no pressure from anyone. Previous lease was turned into a purchase. Everyone was extremely helpful and friendly. More

by Sylhaines8@gmail.com
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sean
Apr 29, 2025 -

Lexus of Memphis responded

Thank you for sharing your positive experience with us at Lexus of Memphis! We're delighted to hear that our team made the transition from lease to purchase smooth and pressure-free. Enjoy your new vehicle, and feel free to reach out if you need anything in the future!

April 18, 2025

Sharon and Mike went well "ABOVE AND BEYOND" to help me when the battery on my RX began giving me warnings. They worked me in and my battery was replaced. LOVE the Service Department at Lexus of Memphis. More

by shellfly11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike & Sharon
Apr 18, 2025 -

Lexus of Memphis responded

It's fantastic to hear that Sharon and Mike went above and beyond for you at Lexus of Memphis! We're delighted our Service Department could assist with your RX battery issue. Thank you for sharing this positive experience!

April 13, 2025

Dealership was nice and pleasant. . salesman and financial advisor was very understanding..I would recommend this to my families and friends More

by jakewisithaphong1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ricky Tran
Apr 14, 2025 -

Lexus of Memphis responded

Jake, we're delighted to hear that you had a pleasant experience with our team at Lexus of Memphis. Thank you for recommending us to your family and friends!

April 11, 2025

Joey is a great service rep. However, I got my car back without the service sticker being changed on the windshield. It makes me wonder what else the service department forgot to More

by SBuck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey
Apr 14, 2025 -

Lexus of Memphis responded

Thank you for sharing your feedback about your recent experience at Lexus of Memphis. We're glad to hear Joey provided great service, but we apologize for the oversight with the service sticker. Your concerns are important to us, and we'll address this with our team to ensure attention is given to every detail in future visits.

March 29, 2025

Great and helpful salesperson. Sean explained most of the car’s features and invited me back to help me if I had more questions. More

by ceceliapatrick
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sean Pak and Sean Kelley
Mar 31, 2025 -

Lexus of Memphis responded

Cecelia, we're delighted to hear that Sean provided such helpful service at Lexus of Memphis. Don't hesitate to reach out if you have more questions in the future!

March 27, 2025

I had a great experience with Lexus of Memphis. I bought the car I had been looking for from my home in West Monroe, LA. My salesman was very helpful from start to finish. He even met me part wa More

by Suzi
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Stephen Simmers
Mar 27, 2025 -

Lexus of Memphis responded

Suzi, we're delighted to hear that your experience with Lexus of Memphis was seamless and accommodating. It's wonderful that our team could assist you from afar and make the delivery process convenient. Enjoy your new car!

March 21, 2025

The Service Department at Lexus of Memphis is always courteous and professional. Montae Nevels and Jasmine Middleton are always helpful and honest. I highly recommend them. More

by henry.stratton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Montae Nevels and Jasmine Middleton
Mar 24, 2025 -

Lexus of Memphis responded

Henry, thank you for recommending Montae and Jasmine at Lexus of Memphis! We're delighted to hear about your positive experience with our Service Department. We appreciate your support!

March 15, 2025

Joey is the BEST! !! He is very knowledgeable and very professional. Been using him for 10 years! Great service!! More

by dmoore52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey
Mar 17, 2025 -

Lexus of Memphis responded

We're delighted to hear that Joey has consistently provided you with knowledgeable and professional service at Lexus of Memphis over the years! Thank you for your continued trust in our team.

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