Lexus of Memphis

My sales consultant Gary Harber made the entire buying process for my new Lexus smooth, transparent, and enjoyable. He took as much time as was needed to find exactly what I was looking for. When my Lexus process for my new Lexus smooth, transparent, and enjoyable. He took as much time as was needed to find exactly what I was looking for. When my Lexus completed the build stage he advised me through every step of the shipping from Japan to the arrival at the dealership. Great communication and genuine professionalism. The delivery experience was excellent, my new 2025 Lexus IS350 was exactly what I picked out and waited for. Brian and Stefan Smith made me feel like family and are great owners to work with. I would also like to thank Mark Greenwood, Manger, of the detail department who took the time to make sure my car was so perfectly detailed on delivery, Ron Goss , Charles Epps, Sales Mangers who were also most helpful and Mike McPhearson my service adviser for his outstanding assistance. More

Joey promptly took care of myLexus LS 500. The tire was flat and was replaced with a new tire. I have the Tire Warranty package. I am very impressed with the Service Department at Memphis L The tire was flat and was replaced with a new tire. I have the Tire Warranty package. I am very impressed with the Service Department at Memphis Lexus, since I had always owned Cadillacs for the past 33 years. I absolutely love my LS 500 and love this Lexus dealership !!! More

Johnny made sure my car service was done right and on time. The service department is the best. time. The service department is the best. More

I didn't have at at all. They were ready at my scheduled appt time. Johnny was very personal and the work was done quickly & efficiently. They were ready at my scheduled appt time. Johnny was very personal and the work was done quickly & efficiently. More

John is a great salesman! He was attentive to our needs and very patient with us in answering our questions and making our decision with no pressure! The business manager wa He was attentive to our needs and very patient with us in answering our questions and making our decision with no pressure! The business manager was great as well. I highly recommend them and the dealership. More

Excellent Lexus Dealer in Memphis for many years . .. I have purchased several cars there and have always had a good experience. Anthony Williams is extremely knowledgeable of Lexus cars and the sales .. I have purchased several cars there and have always had a good experience. Anthony Williams is extremely knowledgeable of Lexus cars and the sales environment and was very helpful to me with my recent purchase. Trust in an important factor when making a major purchase, such as an automobile, and I have complete trust in Lexus of Memphis and their personnel and have for many years. As an added bonus, the Service department at Lexus of Memphis, with Gary York as Service Director and Mike McPherson as Service Consultant is an outstanding organization. I have been driving since 1966 and dealing with various service departments over the years, and I have never found a more capable, knowledgeable, and helpful automobile service organization than the one at Lexus of Memphis. The way I look at it, even if you can find an excellent value in an automobile, which Lexus surely offers, if it is not supported by a superior service system, then at some point the value will diminish. Lexus of Memphis does not let that happen! My compliments go out to the entire Lexus of Memphis organization! Thanks for all you do and keep up the good work! Sincerely, Lawrence L. Lynch, Jr. Memphis, TN More

Very personable, very detail oriented in serving their clients and always takes the very best care of your automobile. clients and always takes the very best care of your automobile. More

Everything went very smoothly and quicker than I anticipated! Waiting area was very clean and friendly and supplied with beverages and snacks! anticipated! Waiting area was very clean and friendly and supplied with beverages and snacks! More

The salesman Ricky was nice, professional and friendly. Ricky was very knowledgeable and helpful to answer our questions. Ricky was very knowledgeable and helpful to answer our questions. More