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Lexus of Memphis

Memphis, TN

4.8
863 Reviews

2600 Ridgeway Road

Memphis, TN

38119

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Showing 863 reviews

July 19, 2025

Very personable, very detail oriented in serving their clients and always takes the very best care of your automobile. More

by 9pmsg41heb3icu
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Roberts and dent man
July 18, 2025

Everything went very smoothly and quicker than I anticipated! Waiting area was very clean and friendly and supplied with beverages and snacks! More

by scottsmith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey
July 11, 2025

The salesman Ricky was nice, professional and friendly. Ricky was very knowledgeable and helpful to answer our questions. More

by mackeywade44
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ricky
Jul 14, 2025 -

Lexus of Memphis responded

Mackey, thank you for sharing your great review of Ricky and the team! We appreciate your business and we hope to see you again at Lexus of Memphis.

July 11, 2025

Terry is amazing! He always gives such wonderful customer service!! Very pleased as always! Thank you, Terry! More

by Margaret White
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terry
Jul 14, 2025 -

Lexus of Memphis responded

Margaret, this feedback is music to our ears! We are thrilled that Terry and the team continue to provide such outstanding care and quality service. Thank you from all of us at Lexus of Memphis!

June 13, 2025

Lexus of Memphis is an outstanding dealership. The facilities are impeccably maintained. All personnel are courteous, helpful and professional. More

by JRH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnny Robertson, Service Consultant
Jun 16, 2025 -

Lexus of Memphis responded

Thank you for sharing your positive experience with us at Lexus of Memphis! We're delighted to hear that our facilities and team met your expectations. We look forward to serving you in the future!

June 13, 2025

I have purchased no less than 5 cars from this dealership and could not be more please with there front line sales team and the service after the sale, though the service department, Thank you Gary Harber(Sa More

by Keith Vandersteeg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnny Robertson
Jun 16, 2025 -

Lexus of Memphis responded

Keith, thank you for your continued trust in Lexus of Memphis! We're delighted to hear that Gary and Johnny have consistently provided excellent service. Enjoy driving your Lexus!

June 07, 2025

I have the best service rep at Lexus. He is very personable and does not try to out talk you. You tell him your service needs and we discuss. More

by Baba
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Guasco
Jun 09, 2025 -

Lexus of Memphis responded

It's great to hear that you had a positive experience with your service rep at Lexus of Memphis! We're glad they provided personable and attentive service. Thank you for sharing your feedback!

June 06, 2025

The Lexus Service Department is the best I ever visited. My Service Advisor, Johnny Robertson, was very professional, courteous, and customer-oriented. More

by marydianne.simmons
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnny Robertson
Jun 09, 2025 -

Lexus of Memphis responded

We're delighted to hear that Johnny and our Lexus of Memphis service team provided you with such a positive experience. Thank you for sharing your feedback!

June 06, 2025

Very efficient, extremely knowledgeable in what they do. Not pushy, they don’t tried to sell you just anything, they want the customer to be happy. More

by gjconners
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
John McCoy
Jun 06, 2025 -

Lexus of Memphis responded

Thank you for sharing your experience with us at Lexus of Memphis! We're delighted to hear that our team provided efficient and knowledgeable service without any pressure. Your satisfaction is our priority, and we're glad we could meet your expectations!

May 20, 2025

We have purchased from and have been getting service from here for 10+ years. Joey has been fantastic, always knowledgeable and courteous and works around my schedule to get me in as quick as possible. I wou More

by Nicole
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey
May 20, 2025 -

Lexus of Memphis responded

Nicole, thank you for your loyalty and kind words about Joey and the team at Lexus of Memphis! We're delighted to know you've had such a positive experience with us over the years. Looking forward to continuing to serve you in the future!

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