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Lexus of Memphis

Memphis, TN

4.7
854 Reviews

2600 Ridgeway Road

Memphis, TN

38119

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Showing 854 reviews

May 20, 2025

We have purchased from and have been getting service from here for 10+ years. Joey has been fantastic, always knowledgeable and courteous and works around my schedule to get me in as quick as possible. I wou More

by Nicole
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey
May 20, 2025 -

Lexus of Memphis responded

Nicole, thank you for your loyalty and kind words about Joey and the team at Lexus of Memphis! We're delighted to know you've had such a positive experience with us over the years. Looking forward to continuing to serve you in the future!

May 14, 2025

I am never disappointed with my customer support with Terry Cade and his team members at Lexus od Memphis. More

by marilynkjones103
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terry Cade, Merrill
May 14, 2025 -

Lexus of Memphis responded

Marilyn, we're delighted to hear that Terry and the team at Lexus of Memphis consistently provide you with excellent support. Thank you for your kind words!

May 01, 2025

I appreciate the excellent customer service that Joey Guasco provides. Also, the other associates provide excellent customer service. More

by Armie Williams
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Guasco
May 02, 2025 -

Lexus of Memphis responded

Armie, we're delighted to hear that Joey and the team at Lexus of Memphis provided you with excellent customer service. Thank you for sharing your experience!

April 29, 2025

I had an exceptional experience on 4/18/25. The service advisor ensured that my vehicle was serviced very timely. The waiting area was neat and refreshments were provided for the customers. More

by Lo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jekulve Hale
Apr 30, 2025 -

Lexus of Memphis responded

We're delighted to hear about your exceptional experience at Lexus of Memphis! It's great that our service advisor and amenities met your expectations. Thank you for sharing this feedback with us!

April 26, 2025

Great experience, no pressure from anyone. Previous lease was turned into a purchase. Everyone was extremely helpful and friendly. More

by Sylhaines8@gmail.com
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sean
Apr 29, 2025 -

Lexus of Memphis responded

Thank you for sharing your positive experience with us at Lexus of Memphis! We're delighted to hear that our team made the transition from lease to purchase smooth and pressure-free. Enjoy your new vehicle, and feel free to reach out if you need anything in the future!

April 18, 2025

Sharon and Mike went well "ABOVE AND BEYOND" to help me when the battery on my RX began giving me warnings. They worked me in and my battery was replaced. LOVE the Service Department at Lexus of Memphis. More

by shellfly11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike & Sharon
Apr 18, 2025 -

Lexus of Memphis responded

It's fantastic to hear that Sharon and Mike went above and beyond for you at Lexus of Memphis! We're delighted our Service Department could assist with your RX battery issue. Thank you for sharing this positive experience!

April 13, 2025

Dealership was nice and pleasant. . salesman and financial advisor was very understanding..I would recommend this to my families and friends More

by jakewisithaphong1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ricky Tran
Apr 14, 2025 -

Lexus of Memphis responded

Jake, we're delighted to hear that you had a pleasant experience with our team at Lexus of Memphis. Thank you for recommending us to your family and friends!

April 11, 2025

Joey is a great service rep. However, I got my car back without the service sticker being changed on the windshield. It makes me wonder what else the service department forgot to More

by SBuck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey
Apr 14, 2025 -

Lexus of Memphis responded

Thank you for sharing your feedback about your recent experience at Lexus of Memphis. We're glad to hear Joey provided great service, but we apologize for the oversight with the service sticker. Your concerns are important to us, and we'll address this with our team to ensure attention is given to every detail in future visits.

March 29, 2025

Great and helpful salesperson. Sean explained most of the car’s features and invited me back to help me if I had more questions. More

by ceceliapatrick
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sean Pak and Sean Kelley
Mar 31, 2025 -

Lexus of Memphis responded

Cecelia, we're delighted to hear that Sean provided such helpful service at Lexus of Memphis. Don't hesitate to reach out if you have more questions in the future!

March 27, 2025

I had a great experience with Lexus of Memphis. I bought the car I had been looking for from my home in West Monroe, LA. My salesman was very helpful from start to finish. He even met me part wa More

by Suzi
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Stephen Simmers
Mar 27, 2025 -

Lexus of Memphis responded

Suzi, we're delighted to hear that your experience with Lexus of Memphis was seamless and accommodating. It's wonderful that our team could assist you from afar and make the delivery process convenient. Enjoy your new car!

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