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Lexus of Memphis

Memphis, TN

4.8
937 Reviews

2600 Ridgeway Road

Memphis, TN

38119

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Showing 937 reviews

September 25, 2026

Fast and great service! I would recommend a friend or family member. Thank you so much Jessica! More

by christyb_pharmd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica
Sep 28, 2026 -

Lexus of Memphis responded

We are grateful for your review. Thank you from all of us at Lexus of Memphis!

September 11, 2026

Fast, reliable service. They have a great lounge to work or relax in while waiting. Friendly and honest service advisors. Highly recommend! More

by MemphisMom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnny
Sep 11, 2026 -

Lexus of Memphis responded

We're glad you felt taken care of at every step of the process! Thank you from everyone at Lexus of Memphis! We hope to welcome you back next time.

August 23, 2026

I do not have "one guy" I go to when I go to the service department. I just go to whoever is available next. This time it was Johnny. He was very pleasant, listened to what I wanted, answered my question More

by theotherguy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnny Robertson, Merle Pennington
Aug 25, 2026 -

Lexus of Memphis responded

Thank you for sharing your feedback about Johnny and Merle! We’ll pass it along, and we hope to welcome you back for all of your future auto needs here at Lexus of Memphis!

August 20, 2026

Very easy to deal with - not pushy- pleasant and honest - great experience ! Thank you John for the great deal More

by kathytylermoore
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John
Aug 24, 2026 -

Lexus of Memphis responded

Kathy, thank you for sharing your feedback about John and the team! We appreciate your business and hope to see you again at Lexus of Memphis.

August 18, 2026

Paige was wonderful to work with on our purchase. She was patient and so knowledgeable. We were new to the Lexus family and she was so informative and spent a great deal of time with us going over al More

by RWilson
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paige
Aug 18, 2026 -

Lexus of Memphis responded

We are psyched to hear you had such a great experience with Paige and our team. Welcome to the Lexus family! -Lexus of Memphis

August 13, 2026

CJ was our salesman and he was the best sales person I think I have ever worked with! He was very knowledgeable about every car on the lot!! He was also very kind! And everybody in the dealership was very More

by tswebb4763
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
CJ and Ron Wood
Aug 13, 2026 -

Lexus of Memphis responded

Thank you for sharing your experience with CJ and our team! We appreciate your business and hope to see you again at Lexus of Memphis. Safe travels!

July 25, 2026

I received Superior Customer Service and attention to detail every time I visit the dealership. Gary York and Mike McPherson are very knowledgeable and customer-focused. In addition, they have the More

by Lync9224
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary York, Mike McPherson, Anthony Williams
Jul 27, 2026 -

Lexus of Memphis responded

Thank you for sharing your positive experience with our team! We appreciate your business and hope to see you again at Lexus of Memphis!

July 17, 2026

I was very pleased with how Jessica communicated with me about my service. She also informed me about my next service. I will continue to come to Lexus for my service needs. More

by christyb_pharmd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica
Jul 17, 2026 -

Lexus of Memphis responded

Thank you for sharing your awesome feedback about Jessica! We’re thrilled to hear about your experience at Lexus of Memphis, and we look forward to welcoming you back. Safe travels!

July 11, 2026

Jessica in service department did an outstanding job with providing service in a timely manner for me. She made sure the appropriate tire was in stock scheduled the time replaced the tire and had me on my wa More

by paul
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica
Jul 13, 2026 -

Lexus of Memphis responded

Paul, we are grateful for your thoughtful feedback regarding Jessica. We will be sure to pass along your kind words to her. Thank you for your business and thank you for choosing Lexus of Memphis. We wish you a wonderful day!

July 10, 2026

I am consistently pleased with the level of service at all touchpoints in this dealership. Everything is outstanding. More

by lynn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnny
Jul 13, 2026 -

Lexus of Memphis responded

Hi Lynn, thank you for sharing your wonderful feedback about our team at Lexus of Memphis. We look forward to working with you in the future.

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