Lexus of Milwaukee

Had no idea were coming evening though I called earlier that week, we get there and were told it was sold earlier to another person and they were just working on the paperwork. We were then told they will that week, we get there and were told it was sold earlier to another person and they were just working on the paperwork. We were then told they will let us look at the car and then we were forced to buy a protection plan because the other guy already had it on the car and basically they wouldn’t sell us the car unless we bought with that plan and they wouldn’t come down on their price. It is the worst dealership I’ve been too and wouldn’t recommend it to anyone. Felt pressured on the protection plan and then the salesman tried to sell us another Toyota warranty to try and make more money on us. Just a horrible experience don’t buy a car from them unless you want to be forced to buy things you don’t want with the vehicle or you are rich and can afford to waste money. More

Justin provided a fantastic customer service experience! His knowledge and professionalism made the shopping process enjoyable. His knowledge and professionalism made the shopping process enjoyable. More

The reception staff was distant and any of the salesman walked around without acknowledging my presence in the dealership walked around without acknowledging my presence in the dealership More

Lexus of Milwaukee has great customer service. They were able to help us get a nice car. They are informed well on the car information. Ben Kranitz was amazing. Very educated, professional, and fr They were able to help us get a nice car. They are informed well on the car information. Ben Kranitz was amazing. Very educated, professional, and friendly. On top of that I appreciate that they did not waste my time on giving me the purchase order. Most dealers go back and forth and try to make you pay the add on. Lexus of Milwaukee did not go back and forth. They mean business and were ready to do business. I felt very welcomed. I will continue to purchase future cars here and service my vehicle. They even gave me some beautiful roses. Thank you Lexus of Mikwaukee!! 5/5 Stars More

Had a great experience with Vlad, everything was well prepared and smooth. There were even flowers for my wife and daughter! prepared and smooth. There were even flowers for my wife and daughter! More

Justin helped me a bunch ! Nice young man , didn’t get frustrated with me once . Definitely recommend going here ! Nice young man , didn’t get frustrated with me once . Definitely recommend going here ! More

Justin was the man. Probably themost honest person to deal with here. He is hilarious too Probably themost honest person to deal with here. He is hilarious too More

Val is very nice and very friendly. He was very professional and he knows his business and is very funny. He was very professional and he knows his business and is very funny. More

Freya did a really amazing job helping me get into my new Benz we drove over 5 1/2 hours to get to Lexus of Milwaukee. Freya had the car ready to go and condition was as described. We would definitely make t Benz we drove over 5 1/2 hours to get to Lexus of Milwaukee. Freya had the car ready to go and condition was as described. We would definitely make the drive again! Thanks Freya!! More

Words could never adequately express my gratitude to the dynamic duo I met at the dealership. Today I am a very proud happy Owner of a Lexus and truly I should not be. My extensive search thankfully led me dynamic duo I met at the dealership. Today I am a very proud happy Owner of a Lexus and truly I should not be. My extensive search thankfully led me to Ben. From the very first phone call, Ben had put in a relentless effort to dig into my credit and work along side my fairy angel Ann in financing to seal my deal with ultimate best rate possible. I I had nearly given up, and even went as far as to book a month-long rental for myself. I recall Ben telling me to sit tight and I’m so glad i listened! I was a frantic mother a week before Christmas without a car and Ben definitely pIckes up on that and Provided me with a lot of updates throughout the process. I drove to Milwaukee from the northwest suburbs of Chicago and while driving thought to myself how many dealerships am I driving right by and how many Lexus dealerships am I also driving by? Not one of those dealerships could take the time and effort to go above and beyond to meet their customers needs like Ben and Ann did. Nor did any of those dealerships have the level of expertise that Ann does to make this happen. Ben, you have earned yourself a customer for life. More