Lexus of Milwaukee

Ben was amazing! i had to travel far to get to your dealership, but it was worth it. Ben answered all my questions and was very professional. The word “No” is not in i had to travel far to get to your dealership, but it was worth it. Ben answered all my questions and was very professional. The word “No” is not in his dictionary! More

Justin Dehling Is awesome He provided Great customer service skills. Very helpful. Tech Ben is a great and patient teacher service skills. Very helpful. Tech Ben is a great and patient teacher More

Ben and the whole Lexus of Milwaukee team were very courteous, helpful and addressed all our questions regarding a trade in for a 2025 Rx 350h. The vehicle was ready to go and the paperwork and proces courteous, helpful and addressed all our questions regarding a trade in for a 2025 Rx 350h. The vehicle was ready to go and the paperwork and process were flawless. I subsequently had a question regarding a minor repair and Ben responded quickly and it resolved to our satisfaction. I appreciate the attention to detail and the customer service we received from the General Manager to the service department. Thank you! More

Everyone was very helpful and I didn't feel pushed or pressured at all. Ben was great to work with and I am very pleased with my purchase! pressured at all. Ben was great to work with and I am very pleased with my purchase! More

Vlad helped us out. He is a very professional, friendly and extremely knowledgeable dealer. It is always a pleasure to work with him. Vlad is the reason why we do the bu He is a very professional, friendly and extremely knowledgeable dealer. It is always a pleasure to work with him. Vlad is the reason why we do the business with Lexus of Milwaukee. We will continue working only with Vlad. More

This is the second time I leased a Lexus with Ben and again his service was exceptional. Ben is very reliable and thorough, making the leasing process a good experience. again his service was exceptional. Ben is very reliable and thorough, making the leasing process a good experience. More

Ben was a great listener, which I think is the most important asset of a great salesman. He followed through on my every request, answered every question with transparent honesty and I feel confident t important asset of a great salesman. He followed through on my every request, answered every question with transparent honesty and I feel confident trusting him. Very important in the process! More

Conveniently located and easy to get to from Hwy 43. Clean and well kept. People very friendly. Clean and well kept. People very friendly. More

A horrible over 4 hour experience. After confirming the listed price was $21,900 for the used ford edge, that was repaired from a previous accident . The salesman still tried charging After confirming the listed price was $21,900 for the used ford edge, that was repaired from a previous accident . The salesman still tried charging me $4,000 in extras; such as nitrogen they claimed to have used to inflate the tires, edge guards, cup holder protectors (cup holder protectors?!) and some fancy clear coat. I’m told these extras are already part of the car. They’ve already been now installed on the used car and can’t be removed. It was upsetting, I requested the original advertised sale price or I’d leave, then he said he would go talk to his manager. He returns and now says he can remove the additional $4,000 in charges. On the way home, the urgent low tire pressure light comes on the dashboard. All the tires were 10 pounds under pressure and I discovered there were no signs of nitrogen gas used in the previous inflation of the tires. Then I find out after changing batteries and many attempts to reprogram the second key fob that the key fob doesn’t even belong to my vehicle. That costed me another $422 to discover and replace the key fob. Next day, I get an email from the dealership thanking me for scheduling an appointment 6 months later. I didn’t schedule this and I’m told it’s “just protocol and I can ignore it.”…Weird. More

Ben is outstanding - this is my first Lexus and he patiently helped determine the best model and features for me and weeks later let me know of an upcoming RX trade in that was perfect. With his assis patiently helped determine the best model and features for me and weeks later let me know of an upcoming RX trade in that was perfect. With his assistance, I purchased it an hour after it hit the lot. Couldn’t be happier with Ben and Lexus of Milwaukee. More