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Lexus of Milwaukee - Service Center

Milwaukee, WI

5.0
96 Reviews

96 Reviews of Lexus of Milwaukee - Service Center

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July 10, 2024

Dmitry Kapralov has been helping me with all questions and concerns I’ve had about a number of Lexus vehicles over the years. It’s always difficult to find someone that’s passionate and knowledgeable but More

by RomanK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dmitry Kaprolov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 11, 2024 -

Lexus of Milwaukee responded

Hi Romank, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Please don't hesitate to reach out if there's anything additional we can do for you.

July 10, 2024

Tech Ben was very helpful and not judgmental with my short coming. Thank you so much! More

by cahansen11
Recommend Dealer
Yes
Employees Worked With
Benjamin "Tech Ben" Bausch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 11, 2024 -

Lexus of Milwaukee responded

Hello, we're glad to hear you found our staff to be so informative and helpful. Please let us know if there is anything else we can do for you; we are more than happy to help!

June 04, 2024

Brought my car in for service and had a wonderful experience. Bella was great and Tech Ben got the app all linked up and showed me a few things on my car while I was waiting! Thanks for the great ser More

by davidbarrycohen
Recommend Dealer
Yes
Employees Worked With
Benjamin "Tech Ben" Bausch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bella Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2024 -

Lexus of Milwaukee responded

Hi, we're happy you found our staff to be so supportive during your experience here at Lexus of Milwaukee. Our team is available should you require any extra help.

June 02, 2024

Ms.Bella Baker I just want to say thank you for your hard work in saving the day. I really appreciate you you did more than help me with my car. You comfort me at the same time. I’m happy to choose Lexus as More

by Kameela Robinson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bella Baker
Jun 03, 2024 -

Lexus of Milwaukee responded

Hello Kameela, we appreciate you taking the time to leave us this feedback. Safe travels!

May 30, 2024

I’m am a retired car guy. Best dealership I’ve worked with in a long time. Bella, my service advisor is top notch. She is attentive and answered all my questions. Excellent to More

by garyg1130
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Kranitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lorne Hara
May 31, 2024 -

Lexus of Milwaukee responded

Hello, we're glad to hear you found our staff to be so informative and helpful. We hope you continue to choose us for all your automotive needs! Take care!

May 29, 2024

I came in for my first service on my new RX, which I love BTW and Tech Ben gave refresher course on all the features of my car. He is so easy to understand and to learn from. If you every have questions abou More

by smharris71
Recommend Dealer
Yes
Employees Worked With
Benjamin "Tech Ben" Bausch
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2024 -

Lexus of Milwaukee responded

Hi, thanks for highlighting some of our staff who helped make this such a great experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Have a great day!

May 29, 2024

Tech Ben was absolutely helpful, incredibly tactical knowledgeable. Always pleasure working with him !!! Thank you so much. More

by funtat1618
Recommend Dealer
Yes
Employees Worked With
Benjamin "Tech Ben" Bausch
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2024 -

Lexus of Milwaukee responded

Hi, we are pleased to hear of your experience with us. Customer satisfaction is one of our top priorities and we're glad to know our staff was so helpful! We hope you continue to choose us for all your automotive needs! Take care!

May 17, 2024

I caught Tech Ben on the fly and he was able to fix a couple of issues on my UX250 I brought in for service. He smiled the entire time and got everything back up and going, thank you so much More

by skidoba
Recommend Dealer
Yes
Employees Worked With
Benjamin "Tech Ben" Bausch
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2024 -

Lexus of Milwaukee responded

Hello, we're glad to hear you found our staff to be so informative and helpful. We hope you continue to choose us for all your automotive needs! Take care!

May 10, 2024

Tech Ben was perfect, he has helped me multiple times with the features on my 2024 LS500. Come see him if you want to know anything about your Lexus! More

by Rabin
Recommend Dealer
Yes
Employees Worked With
Benjamin "Tech Ben" Bausch
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2024 -

Lexus of Milwaukee responded

Hello Rabin, we are pleased to hear of your experience with us. Customer satisfaction is one of our top priorities and we're glad to know our staff was so helpful! We hope you continue to choose us for all your automotive needs! Take care!

April 17, 2024

Tech Ben and Megan quickly solved an issue I was unable to do! I appreciate the nonjudgemental, quick, personal attention! More

by pam8027
Recommend Dealer
Yes
Employees Worked With
Benjamin "Tech Ben" Bausch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Megan Bogaczyk
Apr 19, 2024 -

Lexus of Milwaukee responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Our team is available should you require any extra help.