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Lexus of Montgomery
Montgomery, AL
547 Reviews
Thank you for making your way to Lexus of Montgomery, your certified Lexus dealer in Montgomery serving drivers throughout the surrounding areas. At our dealership, you’ll find a solid selection of new Lexus for sale, as well as a carefully inspected lineup of pre-owned vehicles. Whether you are searching for a new Lexus in Birmingham or a quality used model, expect customer service that exceeds your expectations! It is our job and our delight to provide drivers throughout the region with the exceptional buying experiences they deserve.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 547 reviews
January 22, 2019
Muy Satisfechos .....Very Satisfied! Por la atencion, la paciencia y lo mas importante para nosotros fue que nunca nos sentimos precionados en tomar una decision inmediata como en otros d Por la atencion, la paciencia y lo mas importante para nosotros fue que nunca nos sentimos precionados en tomar una decision inmediata como en otros dealears visitados. Salimos muy contentos con nuestra compra. y con trato de nuestro vendedor Terry! The attention, the patience and the most important to us that we never feel in rushhhh or pressured to make an immediate decision, if we compare our experience in others previous Dealers visited. We went out very happy with our purchase, and with the treatment of our salesman... Terry! More
by JGIA04
Employees Worked With
Terry Thornton
Helpful December 30, 2018
Good experience Brandt was knowledgeable and thorough and provided an excellent experience in my search for a new Lexus. Thanks, Brandt, I am enjoying my new car. Brandt was knowledgeable and thorough and provided an excellent experience in my search for a new Lexus. Thanks, Brandt, I am enjoying my new car. More
by Margie
Employees Worked With
November 24, 2018
Great buying Experience! It was a pleasure dealing with BrandtS Schroeder. He was very responsive and made car buying a easy experience even though I was in Mobile. Definitel It was a pleasure dealing with BrandtS Schroeder. He was very responsive and made car buying a easy experience even though I was in Mobile. Definitely recommend!!! More
by Janet
Employees Worked With
November 15, 2018
NIGHTMARE!!!!!!!!! Horrible service" - Craig In May we were involved in an accident while visiting Montgomery. With our brand new Lexus ES 350 we chose Reinhardt Lexus. Horrible service" - Craig In May we were involved in an accident while visiting Montgomery. With our brand new Lexus ES 350 we chose Reinhardt Lexus. BIG MISTAKE. Not only did they keep our car 6 weeks they now refuse to reimburse us $500 of our rental car expenses. When we finally got our car the end of June it looked ok. By August the front bumper was sagging and the under carriage fell off. The manager, Russell will not return numerous calls and FAX. AVOID!!! More
by Craig
Employees Worked With
Russell
November 13, 2018
Good experience Brandt knows the products and provided great advice and service. Dealership staff and managers were friendly. Pleasant place to buy a car and i reco Brandt knows the products and provided great advice and service. Dealership staff and managers were friendly. Pleasant place to buy a car and i recommend Brandt and the dealership More
by Dail
Employees Worked With
October 31, 2018
Excellent - Prompt - Friendly - Helpful Brook Rauccio helped me get set up. All the people in the service department were friendly and said good morning. The work was done promptly and with Brook Rauccio helped me get set up. All the people in the service department were friendly and said good morning. The work was done promptly and without delay. They alerted me to some other issues that needed to be repaired - brake issues that had not yet showed up in my driving. They even vacuumed and washed my car! I love the people at Reinhard! More
by Patti
Employees Worked With
Brook Rauccio
October 17, 2018
Bad experience I came in for a front end alignment the end of last year (nothing wrong (PREVENTIVE MAINTENANCE). I had to come back two times after that in a 3 mon I came in for a front end alignment the end of last year (nothing wrong (PREVENTIVE MAINTENANCE). I had to come back two times after that in a 3 month time frame because of my car pulling or wearing tires. The service manager got involved and told me that all Lexus LS460 wear tires after my third visit. Okay I went back for servicing again this month and they recommended that I need to replace two tires ,one of them worn out to the wire. I took the my car to another tire shop to have tires put on but my lock were missing out of the glove box. The only people that have did rotations or put tires on my car is Reinhardt Lexus. I called the service manager twice and I have not heard from him yet. I just wanted to address some concerns maybe he will be there on my next visit. More
by bossman1621
Employees Worked With
John
October 16, 2018
Pleasant experience. Brandt Schroeder was knowledgeable and patient. He was able to answer my questions. The dealership was easy to find and was clean. The completion o Brandt Schroeder was knowledgeable and patient. He was able to answer my questions. The dealership was easy to find and was clean. The completion of paper work was longer than expected. More
by genuine
Employees Worked With
September 13, 2018
Outstanding My service rep Kevin meets me promptly and then I enjoy your pleasant waiting area where I catch up on reading your up to date magazines while drinkin My service rep Kevin meets me promptly and then I enjoy your pleasant waiting area where I catch up on reading your up to date magazines while drinking great coffee. I guess the best thing I can share is that I told everyone I had a conversation with yesterday what a pleasant experience It was to have my car serviced. The service was timely again Kevin escorted me to my car after replacing battery I. My key gob. More
by Vice President
Employees Worked With
Kevin Treast
August 30, 2018
Customer Service Department I have always had an excellent with the service department. I have always been respected and treated as a very valuable customer. Definite would rec I have always had an excellent with the service department. I have always been respected and treated as a very valuable customer. Definite would recommend to other. More
by wagg
Employees Worked With
Kevin
