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Lexus of Murray

Murray, UT

4.7
1,010 Reviews

5686 S. State Street

Murray, UT

84107

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1,010 Reviews of Lexus of Murray

September 26, 2024

Your welcoming nature is gone with taking away sandwiches and other food items. I was used to feeling special having a Lexus. Now it’s gone. It also feels understaffed in the service department. Mr Clyde was More

by Linda.skogrand
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Clyde
Sep 29, 2024 -

Lexus of Murray responded

Linda, I’m sorry to hear that your recent experience with us left you feeling less valued. We work hard to create a welcoming environment, and I understand how the specific changes you’ve mentioned might impact that. It’s great to hear that Clyde worked hard to help, and I appreciate your acknowledgement of his customer service. If we haven’t had the chance to discuss this already, please feel free to reach out to me directly so we can explore ways to improve your experience. - Hosein Zand, General Manager, (801) 222-4400

September 25, 2024

This LHM dealership service department is the complete opposite of what many think of car dealerships. They are ethical, have use of the best equipment, are trained to use them, and have easily saved me m More

by Langtonpromo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam and his outstanding mechanics crew
September 24, 2024

The salesman was great to work with and was very knowledgeable. We had a great experience. More

by Mathertommy9
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brad Rabe,Beatriz Lee
Sep 29, 2024 -

Lexus of Murray responded

Your feedback is valued. Our team strives to create a seamless and enjoyable process for each customer, and it's wonderful to hear that we were able to do that for you. We hope to see you soon for all your future automotive needs.

September 24, 2024

My advisor is always up todate on what I need, Getting me in and out in a timely manner More

by Troy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon
September 24, 2024

Everyone was very. Friendly. I didn’t have to wait long just went straight to business. More

by satterfieldken
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richad
September 23, 2024

We had a fantastic experience buying our car. Lexus always delivers beyond expectations and their customer service is very warm and open. More

by jskalla6
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott
September 23, 2024

We just bought a second Lexus SUV. Excellent customer service from this dealership. The service dept is also first rate. Highly recommended. More

by vski16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Yuen
September 23, 2024

Scott has been great to work with over the years and somehow always seems to find us what we are looking for. Thanks for another great car buying experience. More

by Brandon Hardison
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Malcom
September 22, 2024

Larry H Miller Lexus has fantastic customer service. I have been their customer for over 15 years because they always exceed my expectations. More

by debbie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin and Brandon
September 21, 2024

Good service I really like the the way we got treated we are totally satisfied More

by abelinomeza
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa
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