Lexus of Nashville

While I have a couple of bones to pick with Toyota, which cannot be expressed in 25 words, I have nothing but praise for the dealership, and especially for Cade Ankney. He gets 5 stars. cannot be expressed in 25 words, I have nothing but praise for the dealership, and especially for Cade Ankney. He gets 5 stars. More

We were on a road trip from PA to Tennessee and Kentucky when we discovered out cruise control was not working. We set up an appointment to drop our car off while we were in the Nashville area for 2 days. when we discovered out cruise control was not working. We set up an appointment to drop our car off while we were in the Nashville area for 2 days. Our service advisor Doug Davis could not have been nicer and the shuttle driver Robert was exceptional. They resolved the problem and even filled our tank (we reimbursed). There was a gas crisis at the time with the pipeline issue in May 2021 and were concerned we would not be able to find gas easily. They were so friendly and accommodating. This is what makes Lexus exceptional, the standard for care is top notch. More

All the folks at Lexus of Nashville were extremely helpful and accommodating. The salesman Romaine Clue went out of his way to get numerous photos and Video of the used 2018 Lexus, ES350 I purchased. helpful and accommodating. The salesman Romaine Clue went out of his way to get numerous photos and Video of the used 2018 Lexus, ES350 I purchased. The other salesman were also very helpful when Romaine Clue was not available. Mike Scism Helped with closing the deal in the absence of Romaine clue. The Sales Manager Jacob Collins and the Finance Manager Remon Eissa each spoke to me in Mr Scisms office to thank me and congratulate me on the purchase. I received a phone call the evening of the purchase to insure everything was Ok with the vehicle. Again the following day I received a call from Romaine Clue to insure I was happy with the purchase and told me to call if there was anything that I needed in the future. Could not be happier with my experience at the dealership. Oh and yes the 2018 Lexus ES350 is as good as new. Yes I’m a very satisfied customer and HIGHLY recommend Lexus of Nashville. 👍👍 ⭐️⭐️⭐️⭐️⭐️ More

Nival took very good care of me today with the purchase of my 2021 Lexus IS 350. The process was fast with little to no haggling involved. Nival is A+++ with customer service. Very happy repeat customer!!! of my 2021 Lexus IS 350. The process was fast with little to no haggling involved. Nival is A+++ with customer service. Very happy repeat customer!!! More

My experience was great, Michelle Hunt was very nice and helpful with the purchase... I have already referred a friend to Michelle that’s interested in a new Lexus... helpful with the purchase... I have already referred a friend to Michelle that’s interested in a new Lexus... More

Always outstanding customer service and attention to detail. Why I continue to do business with Lexus. Customer service is unmatched in the industry in my opinion. Drew and Brian were great to work with detail. Why I continue to do business with Lexus. Customer service is unmatched in the industry in my opinion. Drew and Brian were great to work with. More

Purchasing my Lexus from Lexus of Cool Springs was not a typical car buying experience. Tyler Shepard was a pleasure to work with from the first email to the follow up after the sale. typical car buying experience. Tyler Shepard was a pleasure to work with from the first email to the follow up after the sale. More

Joesph Chargois was a breathe of fresh air and made my experience excellent. I would recommend him and this dealership Joe and Remon were very professional and efficient. experience excellent. I would recommend him and this dealership Joe and Remon were very professional and efficient. More

We love our new Lexus. Jimmy was an excellent sales consultant. It was a smooth decision and the financial officer was quick and efficient. Thank you for a smooth process! consultant. It was a smooth decision and the financial officer was quick and efficient. Thank you for a smooth process! More

Tyler Shepard and Derek Butler at Lexus of Cool Springs did a great job working with me on my car purchase. Both were very professional and responded quickly to all of my questions during the process. I wa did a great job working with me on my car purchase. Both were very professional and responded quickly to all of my questions during the process. I was very impressed with Tyler's willingness to go the extra mile, his level of service was outstanding. More