Lexus of Nashville

This dealership restored my faith in the car buying experience again. Everyone at the dealership was courteous and helpful. Our Sales Representative, Bert Henderson, was helpful, knowledgable and defer experience again. Everyone at the dealership was courteous and helpful. Our Sales Representative, Bert Henderson, was helpful, knowledgable and deferential to our timetable on buying a car. He was as helpful in answering questions about their used Lexus models as he was about the 2011 models. He never tried to steer us toward any particular type or model year of car. All the staff at this dealership treated us as customers rather than a bother. We closed our deal on a new Lexus over the telephone on a Monday evening and they had the car ready for us to pick up the next morning. They were attentive to every detail and took great care in making sure my wife was happy with her new car. I have purchased over 30 automobiles and this was the easiest and by far the most pleasant experience I've had. I think it is easy to attribute this to the quality of people that work at this Lexus dealership. More

I own 3 used Lexus vehicles and have always loved the quality and reliability. Because of a bad experience many years ago at another dealer, I had been reluctant to use a dealer again. The lure of the quality and reliability. Because of a bad experience many years ago at another dealer, I had been reluctant to use a dealer again. The lure of the latest technology got me in the door of Lexus of Nashville North, but it was the warmth and professionalism of the entire staff that made the sale. Most notably, Bert Henderson, our salesman, went above and beyond expectations to make sure we were comfortable with the purchase. Everyone there makes it feel like family. I will definitely be going back when it comes time to purchase another car. More