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Lexus of New Orleans

Metairie, LA

4.8
367 Reviews

8811 Veterans Memorial Blvd

Metairie, LA

70003

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Showing 367 reviews

August 01, 2025

Great experience once again! Easy, no hassle, and quick summarizes my purchase. My salesman, Jonatan Rodriguez, helped me get a new GX 550 Overland+. I wanted to see the Earth More

by mattjblalock
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonatan Rodriguez
Aug 04, 2025 -

Lexus of New Orleans responded

Thank you for sharing such positive feedback, Matt. It’s wonderful to hear that Jonatan and the team provided an easy and enjoyable experience in finding your new GX 550 Overland+. Knowing that you and your wife have chosen us for your vehicles multiple times truly means a lot. We appreciate your kind words about our staff and the luxury experience you described during your visits.

August 01, 2025

Johnathan Rodrigues! !! Wonderful, insightful and an absolute pleasure!!! Forever a customer because of him. #teamjonathan More

by Shonguice1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonathan Rodrigues
Aug 04, 2025 -

Lexus of New Orleans responded

We're happy to know that your experience was so positive and that Jonathan made such a lasting impression! Your kind words mean a lot to our team.

July 30, 2025

First! Buy a Lexus from Lexus of New Orleans and asks for Beyla Alvarado. She's the BEST!!! and the team who works with her Wow!!! Mr. Ralph Bailey, Mr. Ro More

by Anita Love her Lexus
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Beyla Alvarado
Jul 30, 2025 -

Lexus of New Orleans responded

Thank you so much for your enthusiastic and thoughtful review! It’s wonderful to hear how much you enjoyed working with Beyla Alvarado and the rest of the team. Your kind words about Beyla’s patience and dedication, as well as your shout-outs to Mr. Ralph Bailey, Mr. Robert Warren, and Melanie Smith, truly mean a lot. Your feedback is greatly appreciated.

July 30, 2025

Beyla Alvarado was a class act; great experience! I Highly recommend meeting with and buying from her. More

by shannonobrien
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Beyla Alvarado
Aug 04, 2025 -

Lexus of New Orleans responded

Thank you for sharing your wonderful feedback about your experience with Beyla Alvarado. It’s fantastic to hear that she made such a positive impression and that you enjoyed your time at Lexus of New Orleans. Your recommendation means a lot.

April 28, 2025

I am so pleased with my experience at Lexus of New Orleans and Beyla Alvarado helped make my experience so wonderful. She is so hard-working and nice. I felt she really wanted me to be happy along the More

by J Wag
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Beyla Alvarado
Apr 29, 2025 -

Lexus of New Orleans responded

Thank you for sharing your positive experience with us. We are thrilled to hear that Beyla Alvarado made your car-buying journey so enjoyable and that you were impressed with our facility and team. Your kind words mean a lot to us, and we look forward to welcoming you back in the future.

April 25, 2025

Lexus of NO and even Lexus corporate is the absolute worse! I have owned and had my vehicle serviced by Lexus and only Lexus of NO for yrs and i can honestly say this is the worst experience I have ever More

by saint002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alex; Ashton at Lexus Corporate
Apr 28, 2025 -

Lexus of New Orleans responded

Thank you for taking the time to share your experience. We sincerely apologize for any frustration or confusion you have encountered during your recent visit. Our goal is to provide every customer with clear and consistent communication, and it seems we fell short in your case. Your feedback is invaluable, and we will use it to improve our services and ensure a more seamless experience for our customers in the future. If you have any questions or would like to further discuss your experience, then please give Andy Baltz a call at (504) 207-3219.

April 22, 2025

Beyla was very professional and nice to work with. She knows her products very well. Must see her for great experience with car purchase. More

by bencinlozanoBen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Beyla
Apr 23, 2025 -

Lexus of New Orleans responded

Thank you for sharing your positive experience with Beyla. We're thrilled to hear that her professionalism and product knowledge made your car purchase enjoyable. Your kind words mean a lot to us and reinforce our commitment to providing exceptional service at Lexus of New Orleans.

March 23, 2025

🌟 Excited to share our amazing experience at Lexus of New Orleans! 🌟 A huge shoutout to Chad Kent, the General Manager, and our fantastic salesperson, Salman Chawick! Their dedication to excellent s More

by shawnm79
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chad Kent
Mar 24, 2025 -

Lexus of New Orleans responded

Thank you so much for sharing your wonderful experience with us! We are thrilled to hear that Chad Kent and Salman Chawick were able to make your car buying journey exceptional. Your kind words and recommendation mean a lot to us. We take great pride in providing outstanding service and are delighted that we exceeded your expectations. Enjoy your new vehicle!

March 20, 2025

Beyla and Chadwick helped deliver the best car buying experience possible. I purchased a car with Lexus of New Orleans and will continue to return because of the customer service, time invested and clari More

by laeisha_barnes
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Beyla and Chadwick
Mar 20, 2025 -

Lexus of New Orleans responded

Thank you so much for sharing your positive experience with Beyla and Chadwick at Lexus of New Orleans. It's wonderful to hear that their dedication and professionalism made your car buying process enjoyable and clear. We truly value your kind words and are thrilled to know that you plan to return because of the exceptional service provided. Your recommendation means a lot to us, and we look forward to welcoming you back in the future.

March 05, 2025

I had a great experience buying my first Lexus. My salesperson Beyla was with me from start to finish . She made the entire process easy, efficient and enjoyable! More

by Elizabeth M.
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Beyla Alvarado, Steven in Tech,
Mar 10, 2025 -

Lexus of New Orleans responded

Thank you so much for sharing your positive experience, Elizabeth! We're thrilled to hear that Beyla provided you with exceptional service and made your first Lexus purchase enjoyable and efficient. It's wonderful to know that our team could contribute to such a memorable experience for you.

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