
Lexus of New Orleans
Metairie, LA
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Best auto purchase experience ever! Before going to Lexus of New Orleans I put in an email what I was interested in, Eddie Williams responded to my email. When I went into dealership, Ed Before going to Lexus of New Orleans I put in an email what I was interested in, Eddie Williams responded to my email. When I went into dealership, Eddie had already picked out the autos for me to test drive in the colors I wanted. Very professional great experience, thank you Eddie (Bo). Williams! More
Beyla Alvarado was excellent from start to finish! She was professional, patient, thorough and above all kind. She guided us leaving us feeling confident in our decision! Would recommend her to everyone was professional, patient, thorough and above all kind. She guided us leaving us feeling confident in our decision! Would recommend her to everyone! She made a possible stressful shopping experience, into something so easy and pleasant! More
High marks for Jonatan Rodrigues at Lexus Of New Orleans!! Fulfilling a bucket list item and getting a luxury vehicle we knew a Lexus is what we wanted to have. After searching high and low we went to Lexus of Fulfilling a bucket list item and getting a luxury vehicle we knew a Lexus is what we wanted to have. After searching high and low we went to Lexus of New Orleans. What a treat to meet Jonatan Rodriques when we graciously greeted us. It felt like running into a family friend. Jonathan was not only genuinely kind, attentive and thoughtful but his professionalism and determination to meet our needs was above par. Jonatan really impressed us and we believe he will impress you and give you the same quality experience when you are looking for your vehicle. More
Beyla Alvarado was wonderful to work with! She made buying a new car so easy and fun! I love my new SUV! I will definitely continue to buy from Lexus of New Orleans! buying a new car so easy and fun! I love my new SUV! I will definitely continue to buy from Lexus of New Orleans! More
Beyla Alvarado was absolutely amazing!! I definitely recommend that everyone uses her when purchasing your next vehicle. She made the process extremely easy. I am glad I chose her and Lexus of New Orlea recommend that everyone uses her when purchasing your next vehicle. She made the process extremely easy. I am glad I chose her and Lexus of New Orleans. More
A very human experience! I worked with Ms. Shelli Ali from the sales department. She is a consummate professional and an honest, kind, and concerned person. She made the entir I worked with Ms. Shelli Ali from the sales department. She is a consummate professional and an honest, kind, and concerned person. She made the entire buying experience enjoyable and the vehicle I purchased was delivered as promised! More
Beyla Alvarado was amazing. It was first experience. She was wonderful. She made my dreams come true. She stayed on top of things after several call. was wonderful. She made my dreams come true. She stayed on top of things after several call. More
My experience at Lexus of New Orleans was amazing. Adam was a great salesman. Everyone there where very nice and friendly I would definitely recommend my friends and family to go to Lexus of New Orleans. was a great salesman. Everyone there where very nice and friendly I would definitely recommend my friends and family to go to Lexus of New Orleans. More
*Internet sale- Professional salesmanship & accommodating! I began my purchase process via Internet. On my first internet request, I was asked how I'd preferred to communicate. I requested to be contacted via I began my purchase process via Internet. On my first internet request, I was asked how I'd preferred to communicate. I requested to be contacted via text. I was very appreciative the internet sales department at Lexus of Nola, honored my request! The internet sales professionals, Davin and Shelli, also tagged teamed between them to keep the process rolling when the other was not available. Other dealerships did NOT honor my request. It was frustrating as I was not able to accept phone calls at the time, thus my request for text. Davin and Shelli with Lexus of Nola communicated with me via text through out the entire sales process. They are both professional as well as accommodating. Their sales professionalisms was by far one of the highest I've seen in a long time. They worked around my schedule, which was late evenings. I was late arriving to my appointments as I was driving into Nola from out of town. They always made me feel welcome, even when it may have disrupted their other commitments. I’ve been in sales for 35 years. I know it is not always a pleasant experience as not all internet request on genuine. I can’t tell you how often I run across people in sales that have no idea how a professional should conduct themselves. They concord; making me feel like I was their only concerned, when I knew that was not the case. It is my option, that is the #1 rule for a successful sales person. I speak from years experience in sales and I truly recognized a dedicated sales professional when I see one, in his case two! I'd also like to recognize the Finance Manager, Melanie Smith. My purchase was wrapping up on the last day of the month and it was pass closing time. I could tell Melanie was exhausted, as was I. With that being said, she still rolled out the red carpet. Melanie was not only professional, she was patient and did not rush over any details. She answered all my questions and made me feel very comfortable. Lexus of Nola must send every staff member to a Professional/Courtesy class. Everyone from the sales team, service department, finance department, receptionist as well as the janitor, were ALL extremely professional, friendly and helpful in all aspect of my visits to this dealership. I would defiantly refer this dealership to anyone that is looking for a different kinda of buying experience from the norm. It was a wonderful and accommodating experience all around! More