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Lexus of North Miami

North Miami, FL

4.6
3,864 Reviews
Experience the Lexus Lifestyle Purchasing a car is just the beginning of the Lexus experience. These days, dealerships have evolved into more than just a car lot – they have become a source of guidance and maintenance for vehicle care. And now, with the introduction of Lexus of North Miami – a true lifestyle begins. The new state-of-the-art dealership not only provides the ultimate in automotive service but also provides unrivaled personalized service, catering to all of your needs with luxury amenities via the Club Lexus Lifestyle and Fitness Center. The innovative, resort-like center is designed to accommodate and enhance your everyday lifestyle by allowing access to the finest facilities for consultation and first class amenities. Our service department is passionate about caring for the best automobiles in the world, and committed to keeping your Lexus vehicle and ownership experience top of the line. Our shop has all the top factory required tools and equipment accompanied by thirty-two factory trained technicians, eight Lexus certified trained advisors and over eighty service bays which makes it easy for our customers. At Lexus of North Miami our assistant service advisors/service operators provide a welcoming answering service which you can reach Monday through Friday 7:30am-6:00pm, Saturday from 8:00am-5:00pm and Sundays from 11:00am-4:00pm (appointments recommended). You can call the Lexus of North Miami service department at (305) 372- 3747 to reach your service advisor, appointments or for vehicle history and all other questions. *Some restrictions apply. Our Service department is fully equipped with carwashes, details and valet services. We offer complimentary car washes to our customers who have purchased or serviced vehicles at Lexus of North Miami. The Café at Lexus of North Miami brings a warm and welcoming experience. Choose from complimentary critically acclaimed Starbucks coffee brewed to perfection, an impressive array of contin
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14100 Biscayne Blvd

North Miami, FL

33181

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Showing 3,864 reviews

August 16, 2016

Henry James is the BEST SALES CONSULTANT at Lexus I've been a proud Lexus owner for the past 8 years but this is my first time encountering a sales person who was very honest! Henry James (Sales & lea More

by Shannon T
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Finance Consultant , Henry James
Aug 19, 2016 -

Lexus of North Miami responded

Thank you for your feedback Shannon! Henry is awesome!

August 14, 2016

Amazing Experience!! Excellent customer service by Alex Suarez (salesman) and Alfred Utset (manager). Alex was very thorough when delivering the vehicle to me and explaine More

by Alyssa Smith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alfred Utset
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Suarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2016 -

Lexus of North Miami responded

Congratulations on your new Lexus Alyssa! Thank you for your feedback, Alex and Alfred make a great team.

August 04, 2016

Amazing The employees were very knowledgeable and helped me make the best decision to suit my wants and needs. They were very patient and took their time bein More

by Amyah
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Qudus Ijelu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Henry James
Aug 05, 2016 -

Lexus of North Miami responded

Thank you Amyah! We appreciate your feedback.

August 02, 2016

Great experience!! Mr Tino Watkins was friendly, not too pushy, and very professional. He found me exactly what I was looking for within a very short time. Thank you for More

by Lilbea
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tino Watkins
Aug 05, 2016 -

Lexus of North Miami responded

Thank you for your feedback! Tino is great!

August 01, 2016

Amazing sales person We have bought and leased cars for an eternity......always dreading going through the process of aggressive sales people, spending all day making the More

by Misposa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Wendell
Aug 05, 2016 -

Lexus of North Miami responded

Thank you for your great feedback! Kim is amazing!

July 31, 2016

Amazing experience Mr Mesa was great fron rhe start till the end we definitely will be return for another lexus The dealer was inmaculate and very frendly atmosfere More

by Mirta
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alberto Mesa
Aug 01, 2016 -

Lexus of North Miami responded

Thank you for your feedback Mirta! we are happy to hear that Alberto took great care of you. Congratulations on your new Lexus!

July 29, 2016

Excellent !!! Usually you expect top level service at a luxury car dealership but had a above and Beyond experience with Usually you expect top level service at a More

by Dlopez07
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Suarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2016 -

Lexus of North Miami responded

Congratulations on your new Lexus! We appreciate your feedback, we are happy to hear that Alex provided you with excellent service!

July 28, 2016

Great service! Juan was very attentive and met my expectations upon my arrival. I have told him in advance that I would walk away if I felt that dealership negotiat More

by Chris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Mallea
Jul 29, 2016 -

Lexus of North Miami responded

Congratulations on your new Lexus Chris! We are happy to hear that Juan took great care of you!

July 27, 2016

Amazing Experience Alex was more then helpful with helping me choose the right car for myself and my family was very knowledgeable with all the features and technology. More

by Alex28
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Suarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Adderly
Jul 29, 2016 -

Lexus of North Miami responded

Congratulations on your new Lexus Alex! Thank you for your feedback, Alex and Justin make a great team, we glad that they made the process quick for you.

July 27, 2016

Ask for Alex Suarez Couldn't have asked for better customer service from Alex Suarez. Alex has a great personality & is very accommodating. Not only is Alex great but the More

by kayla14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Suarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 29, 2016 -

Lexus of North Miami responded

Congratulations on your new Lexus Kayla! Thank you so much for your feedback and recommendations. We are happy to hear that Alex did a great job taking care of you.

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