Roman Santana
Roman Santana at Lexus of North Miami
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Roman Santana

Product Specialist

Lexus of North Miami

14100 Biscayne Blvd
North Miami, FL 33181

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4.5
42 Reviews
4.5

42 Reviews

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42 Reviews of Roman Santana

January 31, 2024

Dealership Rating
Employee Rating

My experience at Lexus of N. M. was very good. Both Jade and Santana took fantastic care of us. More

by eguti
Recommend Dealer
Yes

Other Employees Tagged: Jade

Jan 31, 2024

Lexus of North Miami responded

Thank you for sharing your experience with Jade and Santana! All of us at Lexus of North Miami appreciate your 5-star review!

October 25, 2023

Dealership Rating
Employee Rating

Chris was amazing! He listened to what I was looking for and helped me find perfect vehicle for me! I highly recommend Lexus of North Miami and the sale associate Chr More

by Momapproved
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Qudus Ijelu, Chirs Marshall

Oct 25, 2023

Lexus of North Miami responded

Congratulations on your new car! We're so happy to know that Chris was able to help you find the perfect Lexus NX hybrid. Your recommendation means a lot to us here at Lexus of North Miami - Enjoy your ride and thank you for choosing us!

May 21, 2023

Dealership Rating
Employee Rating

Thank you so much Daniela for a help to find my car . It was very easy to work with her and she provided great service before and after purchase. More

by Olga P
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Danielle Contaldi

May 23, 2023

Lexus of North Miami responded

Olga, thank you for the review! We appreciate the kind feedback about Daniela and hope to see you again at Lexus of North Miami. Safe travels!

April 23, 2023

Dealership Rating
Employee Rating

My recent experience was not my first visit to this dealership. As always, the customer service was consistent, positive, and professional. I feel like Maria Morrone is my “personal car shopper” becaus More

by Janemiskell22
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Maria Morrone

Apr 24, 2023

Lexus of North Miami responded

Jane, thank you for the review! We are thrilled to hear that you had such an outstanding experience working with Maria and the Lexus of North Miami team. Drive safely, and we will be sure to pass on the kind words!

December 18, 2022

Dealership Rating
Employee Rating

They gave me great service I will highly recommend lexus they are very Profesional on everything they do More

by Ramoninthecape@hotmail.com
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Dec 19, 2022

Lexus of North Miami responded

Thank you for the great review! We appreciate the kind feedback about the Lexus of North Miami team and hope to see you again at Lexus of North Miami. Safe travels!

July 25, 2022

Dealership Rating
Employee Rating

The made it very easy to swich out my old lease with a new one More

by INTERTIMEM
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Maria Morrone

Jul 25, 2022

Lexus of North Miami responded

We are glad to hear this review! Congrats on the new lease, see you again next time here at Lexus of North Miami!

March 25, 2022

Dealership Rating
Employee Rating

Roman is the best car sells man ever! He made the leasing process easy and he went over and beyond to find me the car I love. I’m extremely happy and satisfied with my purchase More

by vlopez814
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Mar 25, 2022

Lexus of North Miami responded

We are delighted to read your glowing review of Roman and the team! Thank you for choosing Lexus of North Miami and for stopping by to share your experience. We wish you many safe and happy miles in your new car!

December 23, 2021

Dealership Rating
Employee Rating

Very nice my Lexus ESEl mejor de todos, especial Very nice my Lexus ES El mejor de todos, especial conducción y comodidad. Magnífica experiencia More

by marialopez1966
Recommend Dealer
Yes
Dec 27, 2021

Lexus of North Miami responded

Maria, nos encanta oír de clientes satisfechos! Gracias por la reseña excelente y por traer su negocio a Lexus of North Miami. Que usted le disfrute de su Lexus ES!

October 14, 2021

Dealership Rating
Employee Rating

Excelente la atención y el trato recibido por el vendedor y todo el colectivo de trabajo More

by leduanfernandez
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Oct 15, 2021

Lexus of North Miami responded

Estamos contentos oír que usted tuviera una experiencia tan excelente aquí en Lexus of North Miami! Apreciamos su reseña y esperamos volver a verle por la próxima!

September 13, 2021

Dealership Rating
Employee Rating

Awful dealership~ Lied about fees I would need to pay upon returning my car. Beware! More

by Magnetapicks
Customer Service
Friendliness
Price
Recommend Dealer
No
Sep 27, 2021

Lexus of North Miami responded

I assure you that our team would never knowingly misinform a guest regarding fees and I sincerely apologize for any misunderstanding that took place. I understand your frustration, and I would be happy to continue to work toward a solution. Would you please consider reaching out to me at your earliest convenience? Thank you, Maritsa Campos - Customer Relations Manager - 786-528-3871

Sep 27, 2021

Magnetapicks responded

Hi, I’ve left you a message on the phone number you left in the message above

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