Lexus of North Miami

Great Employees Juan Mallea and Daniel Suarez are wonderful. They made buying a new car and learning how to use it a pleasure. They are patient, calm, well informed Juan Mallea and Daniel Suarez are wonderful. They made buying a new car and learning how to use it a pleasure. They are patient, calm, well informed and easy to work with. They are an asset to your company. We world be comfortable contacting them again if we needed help. If it were up to me, they would each get a raise. The preparation for delivery was somewhat lacking. There was plastic covering left on the roof, also along the metal inside the car, bar code stickers were left in the car. I know it was later in the evening and the car was brought down from another dealership, but that should not have happened. When we came back the next day and showed it to Juan, he had it taken care of immediately. Thank you, Roger and Rosalyn Howard More

Excellent!!! Just leased my third car from Lexus of North Miami. Could'nt ask for better customer service and competitive pricing. Definitely will going back in th Just leased my third car from Lexus of North Miami. Could'nt ask for better customer service and competitive pricing. Definitely will going back in the future and would always recommend to friends and family! More

Amazing experience!!! I came in looking for a for a deal on a pre-owned vehicle, after being referred by a friend. I walked out with more than that. I drove off with a gent I came in looking for a for a deal on a pre-owned vehicle, after being referred by a friend. I walked out with more than that. I drove off with a gently used 2012 Honda Accord and of course an amazing deal! Thank you Alex and Lexus of NMB for making the process painless. I will definitely be back.... This is just a stepping stone! :-) More

Outstanding in every respect; absolutely astonishing !! It's like coming in from the cold and being wrapped in a warm blanket; the customer is so well taken care of, you feel like royalty! It's like coming in from the cold and being wrapped in a warm blanket; the customer is so well taken care of, you feel like royalty! More

"Excellent Salesman" Val McKenzie is an excellent salesman. He is very professional and knowledgeable. When I purchased my RX 350, I was in and out in no time. This is the Val McKenzie is an excellent salesman. He is very professional and knowledgeable. When I purchased my RX 350, I was in and out in no time. This is the second car I have purchased from Val. More

Best car buying experience I have ever had After searching for a used 4Runner for the past 8 months, I finally found one at Lexus of North Miami. Tired of dealing with sales guy after sales guy After searching for a used 4Runner for the past 8 months, I finally found one at Lexus of North Miami. Tired of dealing with sales guy after sales guy, it was so refreshing to meet and talk to Jose Salas. He was so easy to talk too, answered all my questions and was a no BS kinda guy. No pressure, no sales talk. Made the whole experience so enjoyable, I've never had a car buying experience like it before. Would highly recommend to family or friends. I've never wrote a review for any product in my life but felt compelled to do so because of what a great experience. Jose for president. More

Very helpful Jose was very helpful , communication were excellent to my standards and helpful for my every needs and service towards my deal , thank you to Jose & Jose was very helpful , communication were excellent to my standards and helpful for my every needs and service towards my deal , thank you to Jose & team Lexus for the help . More

Erik Mansen is the best! After 12 years of dealing with a nearby Miami BMW dealership, I’d come to expect underhanded, high-pressure tactics when it comes time to transition f After 12 years of dealing with a nearby Miami BMW dealership, I’d come to expect underhanded, high-pressure tactics when it comes time to transition from an old lease into a new one. Leasing my last two Beemers, in fact, left me feeling battered, bruised, and desperately in need of a disinfecting shower. Promises were broken. Commitments weren’t honored. Attempts were made to suck extra money out of my wallet. I was made to feel stupid. When I went to Erik Mansen at Lexus of North Miami, I did so with the lowest expectations imaginable. When he said he'd get me into a lease, no problem, I didn’t believe him. When he quoted a monthly lease rate, I expected to be told at signing that it would be higher because of my good-but-not-perfect credit score. When he told me that the air conditioning and vented seats would cool a Lexus with black seats far faster than the air conditioning in a Beemer with beige seats, I thought, "Geez, he’ll do anything to get me in a car today." Truth be told, my experiences with BMW made me doubt everything he said. I was wrong. So very wrong. With Erik, there was a complete lack of xx. He got me into my new Lexus without a single misrepresentation, untruth, or an ounce of pressure. He gave me more than I asked for, treating me with respect, and making the experience a fun one. I’m no longer a Beemer xxxxx, because Erik turned me into a Lexus Lady. And he earned my loyalty, in the process. More

Excellent I had excellent experience yesterday when I got new car. Jose help me so much, pleasure to work with all team.Thank you so much!!! I had excellent experience yesterday when I got new car. Jose help me so much, pleasure to work with all team.Thank you so much!!! More

Excellent choice I was right at home that's how I felt and my choice was wonderful thanks to tino watkins he make sure I got the best of everything.. I was right at home that's how I felt and my choice was wonderful thanks to tino watkins he make sure I got the best of everything.. More