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Lexus of North Miami
North Miami, FL
3,310 Reviews
Experience the Lexus Lifestyle
Purchasing a car is just the beginning of the Lexus experience. These days, dealerships have evolved into more than just a car lot – they have become a source of guidance and maintenance for vehicle care. And now, with the introduction of Lexus of North Miami – a true lifestyle begins.
The new state-of-the-art dealership not only provides the ultimate in automotive service but also provides unrivaled personalized service, catering to all of your needs with luxury amenities via the Club Lexus Lifestyle and Fitness Center. The innovative, resort-like center is designed to accommodate and enhance your everyday lifestyle by allowing access to the finest facilities for consultation and first class amenities.
Our service department is passionate about caring for the best automobiles in the world, and committed to keeping your Lexus vehicle and ownership experience top of the line. Our shop has all the top factory required tools and equipment accompanied by thirty-two factory trained technicians, eight Lexus certified trained advisors and over eighty service bays which makes it easy for our customers.
At Lexus of North Miami our assistant service advisors/service operators provide a welcoming answering service which you can reach Monday through Friday 7:30am-6:00pm, Saturday from 8:00am-5:00pm and Sundays from 11:00am-4:00pm (appointments recommended). You can call the Lexus of North Miami service department at (305) 372- 3747 to reach your service advisor, appointments or for vehicle history and all other questions. *Some restrictions apply.
Our Service department is fully equipped with carwashes, details and valet services. We offer complimentary car washes to our customers who have purchased or serviced vehicles at Lexus of North Miami.
The Café at Lexus of North Miami brings a warm and welcoming experience. Choose from complimentary critically acclaimed Starbucks coffee brewed to perfection, an impressive array of contin
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday 11:00 AM - 4:00 PM
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday 11:00 AM - 4:00 PM
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Showing 3,310 reviews
March 18, 2013
Absolutely fabulous service at Lexus of North Miami! I have been a customer for over 15 years and I do not have one complaint. I will always return for service or purchase of a new Lexus. have been a customer for over 15 years and I do not have one complaint. I will always return for service or purchase of a new Lexus. More
by Marlene2000kb
Employees Worked With
Bobby
March 15, 2013
We felt welcome the minute we walked in. Q was attentive and knowledgeable and didn't rush us which was very helpful. We had a very pleasant experience and will definitely recommend! and knowledgeable and didn't rush us which was very helpful. We had a very pleasant experience and will definitely recommend! More
by surgikal
March 14, 2013
Good customer service and very satisfactory. Salesman was very nice and explained everything I needed . Dealer is very well designed. Cafeteria is enjoyable. Good People. very nice and explained everything I needed . Dealer is very well designed. Cafeteria is enjoyable. Good People. More
by carrasco
Employees Worked With
juan , Juan Mallea
March 13, 2013
This is the second car that I lease from this dearlership and hoping i can return in three years after my lease is up. They have great customer service and are hassle free. Beautiful facility and very plea and hoping i can return in three years after my lease is up. They have great customer service and are hassle free. Beautiful facility and very pleasant. I have returned many times to use their spa. I get a free car wash every time I visit them. Love, love, this dealership. I wish It was closer to my home. :) More
by people6428
Employees Worked With
Erika Bartholomew, finane person and store manager
March 13, 2013
We were very pleased with our Sales Rep and the service we got from this dealership. We had purchased 2 previous Lexus cars in NJ and wanted to buy/ lease another. we got from this dealership. We had purchased 2 previous Lexus cars in NJ and wanted to buy/ lease another. More
by pseldin
Employees Worked With
juan mallea, Juan Mallea
March 12, 2013
My next car will be a Lexus because of the excellent service at Lexus of North Miami. It is always first class. At my last service visit I was offered a loaner car but declined. They delivered my car service at Lexus of North Miami. It is always first class. At my last service visit I was offered a loaner car but declined. They delivered my car to my house all washed. The price was market price on the new tire they replaced. I didn't know they replaced tires! Whatever the auto need, they come through. More
by pam12
Employees Worked With
Bobby and before him, Chris
March 12, 2013
The salesman was very friendly and unlike other dealerships, or other sales man i've worked with in the past he overlooked my young age and treated me like a serious potential buyer. The sales man dealerships, or other sales man i've worked with in the past he overlooked my young age and treated me like a serious potential buyer. The sales manager was very helpful as well, and was a great help to my husband prior to my arrival at the dealership. The only complaint i have is the lack of professionalism displayed by the cashier that had an argument with the salesman in front of myself and my husband, regarding her unwillingness to take our deposit to complete the sale of the car because it was nearing her quitting time. More
by geniemills83
Employees Worked With
I dont recall name of salesman.
March 11, 2013
The salesman Richard Todorow was outstanding in meeting our needs. He was very accomodating & treated us very well. We leased our car & were ready to leave very quickly. The gentleman who did the paper our needs. He was very accomodating & treated us very well. We leased our car & were ready to leave very quickly. The gentleman who did the paper work was also very good. More
by tdkcdr
Employees Worked With
Richard Todorow, Richard Todorow
March 10, 2013
I enjoy coming to Lexus to get my car serviced. My service advisor is awesome she does not rush you and actually follow ups. There are several amenities to occupy your time even if you have company of service advisor is awesome she does not rush you and actually follow ups. There are several amenities to occupy your time even if you have company of all ages. My experience at Club Lexus is always Superior Service! I look forward to my car service because I know my tech will get in done and I have no worries while a enjoy the relaxing facility. More
by Spirit96
Employees Worked With
Nablie and the girls in the Club Lexus
March 09, 2013
Nabila is always accommodating whether it be on short notice or via appointments. She is courteous and knowledgeable!! I am glad the she is my Sevice adviser. notice or via appointments. She is courteous and knowledgeable!! I am glad the she is my Sevice adviser. More
by Rene58
Employees Worked With
Nabila
