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Lexus of North Miami
North Miami, FL
4,364 Reviews
Experience the Lexus Lifestyle
Purchasing a car is just the beginning of the Lexus experience. These days, dealerships have evolved into more than just a car lot – they have become a source of guidance and maintenance for vehicle care. And now, with the introduction of Lexus of North Miami – a true lifestyle begins.
The new state-of-the-art dealership not only provides the ultimate in automotive service but also provides unrivaled personalized service, catering to all of your needs with luxury amenities via the Club Lexus Lifestyle and Fitness Center. The innovative, resort-like center is designed to accommodate and enhance your everyday lifestyle by allowing access to the finest facilities for consultation and first class amenities.
Our service department is passionate about caring for the best automobiles in the world, and committed to keeping your Lexus vehicle and ownership experience top of the line. Our shop has all the top factory required tools and equipment accompanied by thirty-two factory trained technicians, eight Lexus certified trained advisors and over eighty service bays which makes it easy for our customers.
At Lexus of North Miami our assistant service advisors/service operators provide a welcoming answering service which you can reach Monday through Friday 7:30am-6:00pm, Saturday from 8:00am-5:00pm and Sundays from 11:00am-4:00pm (appointments recommended). You can call the Lexus of North Miami service department at (305) 372- 3747 to reach your service advisor, appointments or for vehicle history and all other questions. *Some restrictions apply.
Our Service department is fully equipped with carwashes, details and valet services. We offer complimentary car washes to our customers who have purchased or serviced vehicles at Lexus of North Miami.
The Café at Lexus of North Miami brings a warm and welcoming experience. Choose from complimentary critically acclaimed Starbucks coffee brewed to perfection, an impressive array of contin
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday 11:00 AM - 4:00 PM
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday 11:00 AM - 4:00 PM
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Showing 1,592 service reviews
May 04, 2026
I had to wait for assistance and was referred to to another person after waiting for a while. It was a discrepancy in the answers they gave for the Lexus guarantee maintenance coverage. another person after waiting for a while. It was a discrepancy in the answers they gave for the Lexus guarantee maintenance coverage. More
by carolpath
Verified CustomerEmployees Worked With
None of them I worked that day
May 04, 2026
When I got there know one was the tree to help finally someone came to help and apologized to me He got me out in about an hour and half someone came to help and apologized to me He got me out in about an hour and half More
by ronaldlaster51
Employees Worked With
May 04, 2026
The service valet person barely spoke English, I couldn’t understand her instructions and she couldn’t understand my questions. Ron was ok. Not particularly friendly, nor rude just there. Same as my last s understand her instructions and she couldn’t understand my questions. Ron was ok. Not particularly friendly, nor rude just there. Same as my last service, my car came back still wet from the spray down , not wash, because the back of car still had black dirt on it. I do like the easy navigation to schedule the maintenance, and the cafeteria/wait area is comfortable. I would also like to compliment the cashier, she was the friendliest person working that day. More
by crystaln4a
Employees Worked With
Ron
May 04, 2026
Staff is very eager to help and get waiting & service time was very prompt thanks time was very prompt thanks More
by bigwheelcycles@gmail.com
Employees Worked With
May 03, 2026
Lexus of North Miami is the very Best of the Best, Best, Best dealer in North America with the Very Best advisor as well as all personnel whom I dealt with. Very satisfied, and exceeding my expectations as Best dealer in North America with the Very Best advisor as well as all personnel whom I dealt with. Very satisfied, and exceeding my expectations as always. Thank you for always being there for us, your grateful customers . With all my respect and gratitude, Milagros Suárez Francisco 405-498-7809 More
by mfrancisco2012
Employees Worked With
May 01, 2026
My car was extra dirty with moving a few dogs the past few days before service. I had the drivers mat cleaned and ready to install and left in the passenger seat. I paid for 80K miles service which is to few days before service. I had the drivers mat cleaned and ready to install and left in the passenger seat. I paid for 80K miles service which is to include: Computer Scan Health Check AC cabin filter front, R&R Check adjusts all tire pressures check installation of driver's side floor mat (which was left in the passenger seat as newly cleaned and ready for install) I don't know why they did not install it? Inspect brake linings drums pads discs inspect engine air filters inspect undercarriage Lexus mutli-point vehicle inspection oem oil & filter change rotate tires rest mmaintenance schedle reminder wash & vaccum (I dont think so as last time my care was there was the best wash since i been going to Lexus n miami since 2006... INSTALL VALVOLINE WINDSHIELD WASHER FLUID??!! - THIS IS WHAT BOTHERS ME AND IF THEY DID THAT - WHY WHEN I PICKED UP MY CAR THE WINDSHIELD WIPERS WORKED BUT NO FLUID CAME OUT?! - IS THAT NOT PART OF A HEALTH CHECK ALSO IF YOU REPLACE FLUID CHECK IT WORKS...I dont know if the lines are blocked but was told they didnt hear the pump working and would need a new bottle...this was on pick up as the car was dusty and when i went to clean windshield with the wipers and fluid nothing came out...Ed and Bobby are both the BEST. Bobby was not there when i picked up my car as his day off. Ed was and he is the one who got someone to check the wiper fluid issue and came up with the "not hearing the pump" and needs to be replaced. WHY would that not show up in the health check or even the wiper fluid refill & replacement of driver's side floormat. I do not except a detail clean but at least a clean. I had a passenger from a treatment facility with me on pick up day and he was a handful, rude and very impatient, embarrassed with his behavior and had the responsibility of him for the day or I would have stayed and figured the wiper fluid issue out...I have never had a problem with LNM...but was so disappointed with all and with my decision to quickly drop in and pick up with needy patient was a bad decision on my part. More
by leannez
April 30, 2026
Great service. Good staff. Friendly environment. Will always be my home dealership, thank you guys Good staff. Friendly environment. Will always be my home dealership, thank you guys More
by SEANOMAC89
