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Lexus of Northborough

Northborough, MA

4.9
729 Reviews

14 Belmont St

Northborough, MA

01532

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Showing 729 reviews

May 06, 2025

Excellent service both i dales and business transactions. I’m very pleased with my new Lexus it drives beautifully and the dash board is very similar to my totaled Lexus. Thank you for your g More

by Nanaweet
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Val Resulaj, Noah Cahillane
May 06, 2025 -

Lexus of Northborough responded

Thank you for sharing your positive experience with us at Lexus of Northborough! We're delighted to hear that you're enjoying your new Lexus and found the service excellent. Safe and happy driving ahead!

April 20, 2025

Exceptional customer service. The staff was very helpful, answered all our questions and made our experience a positive one. More

by mbiggins56
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin McHale, Ashraf Hassan
Apr 22, 2025 -

Lexus of Northborough responded

We're delighted to hear that our team at Lexus of Northborough provided exceptional service and made your experience a positive one. Thank you for sharing this feedback!

April 01, 2025

Everyone there was great to deal with, salesperson, finance mgr, and front desk. They made it a very pleasant experience. More

by andrea
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christopher Campos, Jovani Santo
Apr 01, 2025 -

Lexus of Northborough responded

Andrea, we're delighted to hear that our team at Lexus of Northborough made your experience pleasant! Thank you for sharing your feedback with us.

February 12, 2025

The dealership is clean and the service is very professional. Advisors are very knowledgeable and helpful. More

by eshua.mbua
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eugene Oppong, Jonathan Miller
Feb 13, 2025 -

Lexus of Northborough responded

Thank you for sharing your positive experience with us at Lexus of Northborough! We're glad to hear that our clean dealership and knowledgeable advisors made a great impression. We look forward to serving you again in the future!

February 06, 2025

The experience was excellent from start to finish completing all task and returning my vehicle in perfect timing More

by Marvin jones
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aleksandr Kuznetsov
Feb 06, 2025 -

Lexus of Northborough responded

Marvin, we're delighted to hear that your experience at Lexus of Northborough was excellent and timely! Thank you for sharing this feedback with us.

January 23, 2025

Pleasant staff, efficient and informative all wrapped up in very nice waiting area conditions with excellent service More

by Len
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Olson
Jan 24, 2025 -

Lexus of Northborough responded

Len, we're delighted to hear you enjoyed the service and atmosphere at Lexus of Northborough. Thank you for sharing your experience with us!

December 31, 2024

Excellent service and customer service. My car was well clean after I brought it in for service More

by callfrombirth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aleksandr Kuznetsov
Jan 02, 2025 -

Lexus of Northborough responded

Thank you for stopping by to leave Lexus of Northborough a wonderful review!

December 29, 2024

Although I was not looking forward to buying a car, I had the most wonderful car-buying experience at Lexus of Northborough! From start to finish, the entire process was smooth, stress-free, and enjoyable. E More

by klbubello
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin McHale, Chris Schmitt
Dec 31, 2024 -

Lexus of Northborough responded

Thank you for sharing your wonderful experience at Lexus of Northborough! We're delighted to hear that Chris and Kevin made the car-buying process smooth and enjoyable for you. It's great to know they went above and beyond in helping you find the perfect vehicle. Enjoy your new car, and we appreciate your recommendation!

December 28, 2024

Outstanding all around! ! As always a perfect score with top notch service and professionalism. Lexus is always my first chose!! More

by drhirtle
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin McHale, Val Resulaj, Bethany Turgeon
Dec 30, 2024 -

Lexus of Northborough responded

Thank you for the glowing review! We're delighted to hear that Lexus of Northborough continues to be your top choice with our service and professionalism. We look forward to serving you again in the future!

December 11, 2024

Great professional Lexus Dealer. Keeps our RX350 in top condition with regular maintenance scheduled service. More

by MikeC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Steele
Dec 11, 2024 -

Lexus of Northborough responded

Mike, we're delighted to hear that our team at Lexus of Northborough is keeping your RX 350 in top shape! Thanks for trusting us with its care.

Dec 11, 2024 -

MikeC responded

You have earned it!

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