Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

Lexus of Northborough

Northborough, MA

Overview
Reviews
Vehicles
4.9
729 Reviews
Call Dealership (508) 257-7501
View Awards

14 Belmont St

Northborough, MA

01532

Directions

By Type

Showing 729 reviews

September 08, 2022

This place is the best! They always make it so easy for us each time we need a service! Mike is awesome! More

by SIG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Olson
Report | Print
Sep 09, 2022 -

Lexus of Northborough responded

Thank you for the great review! We are so glad to hear that you had a successful service experience working with Mike. Drive safely, and we hope to see you back at Lexus of Northborough!

September 07, 2022

Mike Olson was my service advisor he was awesome got me in and out and everyone at the dealership was pleasant More

by gerac,margherita 123
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Olson
Report | Print
Sep 07, 2022 -

Lexus of Northborough responded

Thank you for stopping by to review Lexus of Northborough! We can't wait to share your feedback with Mike and the team. Safe driving!

Sep 07, 2022 -

gerac,margherita 123 responded

Great

September 04, 2022

Customer Service has been only getting poor. Very poor Car cleaning in each service compared to other luxury dealerships. More

by Vinay
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jonathan
Report | Print
Sep 05, 2022 -

Lexus of Northborough responded

Vinay, I'm sorry to hear you have any reservations about our customer care or service. I want to better understand how we've let you down and do my best to assist with your outstanding concerns. Please consider giving me a call, if you are willing - my contact details are listed here. Best, Adam Dziewit - Service Manager - (508) 836-2068

August 29, 2022

Great personal service as usual! ! The staff at Lexus of Northboro always goes the extra mile. More

by Steve
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Joseph Steele, Keisha Cornelio
Report | Print
Aug 30, 2022 -

Lexus of Northborough responded

Steve, thank you for the great review! We are thrilled to hear that you had a successful service experience working with the Lexus of Northborough team. Drive safely, and we hope to see you back again down the road!

August 28, 2022

They let me come early to my service appointment an worked with me while I was at work an Bethany was very polite an explained everything to me for the whole process definetly will go back More

by Hzdown364
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bethany turgeon
Report | Print
Aug 29, 2022 -

Lexus of Northborough responded

Thank you for the great review! We are so glad to hear that you had a successful service experience working with Bethany and the Lexus of Northborough team. Drive safely, and we hope to see you back again down the road!

August 27, 2022

We have been going to Lexus of Northboro since they opened. Everyone is friendly and professional. More

by Sherry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bethany Turgeon
Report | Print
Aug 29, 2022 -

Lexus of Northborough responded

This is what we love to see, Sherry! Thanks for being a loyal Lexus of Northborough customer!

August 27, 2022

I cannot say how much I appreciate this dealership and the staff. They followed up in 6 months just like they said, were so welcoming and friendly, and made buying a car breeze. I cannot thank Val enoug More

by gpking2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Val Resulaj
Report | Print
Aug 29, 2022 -

Lexus of Northborough responded

Thank you for the great review! We are so glad to hear that you had a successful purchase experience working with Val and the Lexus of Northborough team. Drive safely, and we hope to see you back again down the road!

August 26, 2022

Great dealership with professional staff. All my questions and needs were addressed quickly. Highly recommended. More

by JRN121
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Noah Cahillane, Rosa Ridley
Report | Print
Aug 26, 2022 -

Lexus of Northborough responded

Thank you for the great review! We are so glad to hear that you had a successful purchase experience working with the Lexus of Northborough team. Drive safely, and we hope to see you back!

August 25, 2022

Very pleasant salesman, Eugene. Answered all my questions and was very knowledgeable. Highly recommend this dealer More

by Dk5058
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eugene Oppong, Noah Cahillane
Report | Print
Aug 26, 2022 -

Lexus of Northborough responded

We're thrilled Eugene could make your experience a success! Thanks for supporting Lexus of Northborough with your review!

August 23, 2022

Very Efficient service and tech told me everything I needed to know. Car was picked up and delivered promptly as promised. More

by Barbara
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Olson
Report | Print
Aug 23, 2022 -

Lexus of Northborough responded

Thank you for the great review, Barbara! We are so glad to hear that you had a successful service experience working with the Lexus of Northborough team. Drive safely, and we hope to see you back!

1
...
12
13
14
...
73