Lexus of Northborough

Jonathan was excellent, so professional and customer-centric. I arrived early and he welcomed me right away. Was attentive to COVID protocols so I felt comfortable and safe. customer-centric. I arrived early and he welcomed me right away. Was attentive to COVID protocols so I felt comfortable and safe. More

Great dealership with excellent sales people. They made it easy to buy from them. No high pressure sales pitch. I will recommend them to anyone. it easy to buy from them. No high pressure sales pitch. I will recommend them to anyone. More

We are new to Lexus as we have always been Honda drivers. This dealership took us over from another one and we are beyond pleased with their professionalism. From the moment you walk in you feel like you are This dealership took us over from another one and we are beyond pleased with their professionalism. From the moment you walk in you feel like you are special. Their service department is Courteous, punctual and above all honest. We would highly recommend anyone looking for a vehicle to shop with them. More

Top rate service always. Always helpful and knowledgeable. They are totally focused on customer service and quality. I very much appreciate their effort and focus. knowledgeable. They are totally focused on customer service and quality. I very much appreciate their effort and focus. More

Brent was really helpful and made this experience very good. Especially when it came to talking into depth of what I needed for my vehicle. good. Especially when it came to talking into depth of what I needed for my vehicle. More

Always a good experience. The service is quick, the people attentive and pleasant. The service people listen to customer and provide a quick appraisal of the work needed. I do not hesitate to make ser people attentive and pleasant. The service people listen to customer and provide a quick appraisal of the work needed. I do not hesitate to make service appointments at Lexus of Northborough . Thanks. More

Very Helpful. Easy to make appointment with plenty of options. Loaner vehicles available and great waiting area with coffee, beverages, breakfast items and other tasty snacks. options. Loaner vehicles available and great waiting area with coffee, beverages, breakfast items and other tasty snacks. More

Always outstanding service. Great communication and loaner cars. Each department well run my service specialist Keith Curvelo is excellent. I highly recommend Lexus of Northborough. loaner cars. Each department well run my service specialist Keith Curvelo is excellent. I highly recommend Lexus of Northborough. More

Excellent service. Top of the line!! From the first phone call to the waiting area: everyone was very professional. Thank you very much!! Friendly. I felt welcome call to the waiting area: everyone was very professional. Thank you very much!! Friendly. I felt welcome More

I have owned Lexus cars and been to many Lexus service shops over the years. None matches Lexus of Northborough for its commitment to customer service, responsiveness and integrity. A special shout out to shops over the years. None matches Lexus of Northborough for its commitment to customer service, responsiveness and integrity. A special shout out to Jay Warren, Service Manager. He’s a gentleman who is committed to doing the job right. More