Lexus of Northborough

Summary of my experience at Lexus of Northborough Very professional and pleasant. Marcel was extremely helpful. I plan to return to this dealership to have other service work performed on my car. Than Very professional and pleasant. Marcel was extremely helpful. I plan to return to this dealership to have other service work performed on my car. Thank you for employing great people like Marcel. More

Service No pressure. Upfront costs and very personal . My sons car was thoroughly inspected and concerns brought to my attention. I questioned battery strengt No pressure. Upfront costs and very personal . My sons car was thoroughly inspected and concerns brought to my attention. I questioned battery strength and after evaluation was presented with results from their test. Clearly needed new one. I would recommend this dealer More

Excellent 30,000 mile maintenance Terrific service. Provided a rental for the day so I didn’t have to wait. Checked out the odd smell from under my hood. Lexus 450H and found no proble Terrific service. Provided a rental for the day so I didn’t have to wait. Checked out the odd smell from under my hood. Lexus 450H and found no problem but air filter changed and inspected engine area. More

Great service for three years Great customer service for our Lexus 200 ch over three years from phone to service bays. Knowledge and helpful the entire staff easy to deal with and Great customer service for our Lexus 200 ch over three years from phone to service bays. Knowledge and helpful the entire staff easy to deal with and very accommodating More

Best Car leasing experience. Farshid explained each and every step of the car leasing process. Very knowledgeable of the all the car features. He explained the car’s technology Farshid explained each and every step of the car leasing process. Very knowledgeable of the all the car features. He explained the car’s technology and set up the car play for me. Finance Manager was very helpful paper work was stress free. One of the best Car buying/ leasing experience. More

Purchasing my new Lexus NX from Lexus of Northborough was by far my most pleasant experience. The professionalism of Team Noah, Fred, Farshid and Kevin have earned an A+ rating from me! by far my most pleasant experience. The professionalism of Team Noah, Fred, Farshid and Kevin have earned an A+ rating from me! More

The wait to leave my car was long but the people were very nice. There was a backlog that day but it is difficult to plan your day that way! very nice. There was a backlog that day but it is difficult to plan your day that way! More

Not sure which service technician I worked with, but service and technician was 5-star. It would be helpful if the survey contained the name. service and technician was 5-star. It would be helpful if the survey contained the name. More

Best Lexus experience I went in for my 10k service and I was extremely happy with my experience. Joe Steele was easy and pleasant to work with. Will return again for my fut I went in for my 10k service and I was extremely happy with my experience. Joe Steele was easy and pleasant to work with. Will return again for my future services. More

Complete Vehicle Detail Excellent service from start to finish! They greeted me promptly and offer me a loaner car until the detail was finished. They keep the car overnight Excellent service from start to finish! They greeted me promptly and offer me a loaner car until the detail was finished. They keep the car overnight to make sure everything is dry and perfect. When I arrived, I was greeted and was brought to my car. It looked beautiful!!! My car looked brand new. This is the second time I have had my car detailed at Lexus of Northborough and I could not be anymore pleased. Thanks again for your fabulous customer service and vehicle detail. More