Lexus of Northborough

Impressive operation - hadn't expected to buy. I visited this dealership after looking at some of their L Certified pre-owned vehicles online. Their pricing seemed aggressive and the selection was I visited this dealership after looking at some of their L Certified pre-owned vehicles online. Their pricing seemed aggressive and the selection was strong. I typically dread the car buying process as I always feel that I get double-talked and confused into paying more than I should. We stopped in just to take a look at the used inventory and ended up buying the same day. The salesman and Business Manager worked with us to get to a number that was fair and reasonable for both parties. The dealership is large, modern, clean and bustling with activity. The fact that so many other people were there doing business lead me to believe this was a reputable business. More

Exceeded my expectations I have purchased 5 vehicles, at different places, and purchasing my vehicle at this dealership was the best experience I have had. Everyone I had the I have purchased 5 vehicles, at different places, and purchasing my vehicle at this dealership was the best experience I have had. Everyone I had the pleasure of interacting with was nice and very accommodating. I left satisfied and would recommend this dealership to anyone in the market for a vehicle. More

Was looking for another acura. Fred the sales person sold me Customer service...it's what it's all about. I work in health care...I understand it very well...and Lexus has it mastered..it in all aspects. A satis Customer service...it's what it's all about. I work in health care...I understand it very well...and Lexus has it mastered..it in all aspects. A satisfied customer will always return. I know I will More

Wonderful experience We purchased our first Lexus car from the Lexus of Northborough dealership, and were extremely impressed by their professionalism and friendliness. I We purchased our first Lexus car from the Lexus of Northborough dealership, and were extremely impressed by their professionalism and friendliness. I found them to be good listeners, knowledgeable and very patient about answering our questions. We visited a few other car dealerships just prior to visiting Lexus of Northborough and can state that this dealership was by far our best experience. Keep up the good work! More

It was awesome. Darryl was extremely knowledgeable about everything related to my RX 350 and was extremely helpful in getting my trade in the most value possible, it Darryl was extremely knowledgeable about everything related to my RX 350 and was extremely helpful in getting my trade in the most value possible, it was a great experience. More

New car Came in to look at cars and right away we were greated with smiles and complimentary snacks. All of the people we met were friendly and accomodating. Came in to look at cars and right away we were greated with smiles and complimentary snacks. All of the people we met were friendly and accomodating. More

New Car, New Me! Darryl was helpful and knowledgeable in assisting me in purchasing a new ES350, answering every one of my questions and exceeding all of my expectatio Darryl was helpful and knowledgeable in assisting me in purchasing a new ES350, answering every one of my questions and exceeding all of my expectations. More

Satisfied Customer I had a great experience with the people with whom I dealt, namely Joe Steele, Jodi Campbell, and the gentleman at the finance office. Joe even drove I had a great experience with the people with whom I dealt, namely Joe Steele, Jodi Campbell, and the gentleman at the finance office. Joe even drove the vehicle to my residence, even though I live about one hour away. I am very satisfied with their services! More

Repeat customer! I had a pre-owned Lexus that was purchased from this dealership and they just got me into a new leased vehicle! Darryl is very friendly and I would d I had a pre-owned Lexus that was purchased from this dealership and they just got me into a new leased vehicle! Darryl is very friendly and I would definitely recommend him! More

Great experience!! My wife and I are completely satisfied with our buying experience with William Hirschman. He did everything he could to make sure we were not only hap My wife and I are completely satisfied with our buying experience with William Hirschman. He did everything he could to make sure we were not only happy with the purchase but that it was exactly what we wanted. Never at any point did we feel pressured to buy. In fact it was quite the opposite. He was very patient with us, especially on Friday night as they were closing up for the night. Since it was after closing on Friday, he worked with us till we were totally satisfied. My wife and I will recommend William to anyone we know wanting to buy a car and we will definitely buy from him again when looking to make another purchase. Awesome experience, excellent people to work with. Kudos!!!! More