
Lexus of Northborough
Northborough, MA
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Per usual, They treated me like royalty. They always do but I appreciate it anew each and every time. Michal Olson has been my lead technician the last few times I have been in and he is a They always do but I appreciate it anew each and every time. Michal Olson has been my lead technician the last few times I have been in and he is a pros pro! Fantastic experience ! More
Excellent service, excellent service, did I say that already? It's just they're that excellent with their service on works as well as client care. already? It's just they're that excellent with their service on works as well as client care. More
Always welcoming and professional staff! I got my car business done with good advice and no pressure. I’m sure I’ll come back for my next Lexus car. Awesome service! I got my car business done with good advice and no pressure. I’m sure I’ll come back for my next Lexus car. Awesome service! More
Service department is newly renovated, with a super- comfortable waiting area, which becomes my office while I am waiting. In fact, i always prefer to wait there, instead of using a loaner car. I just l comfortable waiting area, which becomes my office while I am waiting. In fact, i always prefer to wait there, instead of using a loaner car. I just love it there! And I enjoy their complementary coffee, of note. My service adviser Keisha Cornelio is super nice, super helpful, and I am always happy to see her - it feels like she is my friend now. When I schedule my maintenance appointment, I make sure it is with Keisha. I highly recommend this business. Never ever had any problems - I have been using their services since May 2021. Elena More
!0 out of 10. This was our first time for service after the purchase offer NX 300H. Our service advisor was excellent as was the service itself and the delivery and pickup of the loaner. We were kept well the purchase offer NX 300H. Our service advisor was excellent as was the service itself and the delivery and pickup of the loaner. We were kept well informed along the way which was also greatly appreciated. More
The service was satisfied by Eddie Aldrich, he was very pleasant and friendly. I don’t mind to have Eddie again for the next visit or repeatedly. His words were promised as he mentioned by 2 1/2 hours for pleasant and friendly. I don’t mind to have Eddie again for the next visit or repeatedly. His words were promised as he mentioned by 2 1/2 hours for the service were done. I would like to be somewhere else for 2 1/2 hours instead of sitting around. Unfortunately, they only take customers locally around westborough, Northborough, southborough. I was bummed out when I found that I can’t be at a certain place where they can dropped me off. Overall I was happy with Eddie with his work ethic and timing. More
I completely trust this dealer will do the right things when servicing my car and not overdo it. Pricing is fair too. I cannot say the same thing for other dealers. when servicing my car and not overdo it. Pricing is fair too. I cannot say the same thing for other dealers. More
Great service, prompt and courteous. They were honest and diligent with all aspects of our visit. Thank you! They were honest and diligent with all aspects of our visit. Thank you! More