Lexus of Northborough

The service department at Lexus of Northborough is amazing. I had to leave for an unplanned trip and just needed some routine maintenance done very quickly. (1 day of notice and my car was due for a amazing. I had to leave for an unplanned trip and just needed some routine maintenance done very quickly. (1 day of notice and my car was due for an oil change) I called Danny Blinn my service consultant and told him the situation. He booked me for an appt. the very next morning and the car was ready to pick 2 hours later!! He also arranged to have a valet service drop me off and pick me up from work while the service was going on. I was thrilled!! There were no hassles, downtime or waiting. Getting service done here is sooo easy!! More

Daniel Blinn is a fantastic service advisor. My family was a Lexus of Watertown customer for over 10 years and we changed over to Lexus of Northborough because of him. I actually ended up going to Lexus o was a Lexus of Watertown customer for over 10 years and we changed over to Lexus of Northborough because of him. I actually ended up going to Lexus of Northborough for a random issue, but after dealing with Daniel Blinn, I will never go back to Watertown. He was very professional, friendly, knowledgeable and their service pricing is a lot cheaper than Lexus of Watertown. Lexus of Watertown was going to charge me $650 for a 30k mile checkup. Lexus of Northborough was $350, with a $50 coupon ($300). Lexus of Northborough does 100% what is required in the manual/ what Lexus corp. says such as (rotate tires, oil change, change two filters and replace the brake fluid). Lexus of Watertown adds all of this extra so called service that is not even required by the Lexus manual. For example they rotate and “balance” tires and do some “multi point” checkup. Again, Lexus Corporate and the Lexus manual does not even suggest this so why does Lexus of Watertown do this? To make $$$$. Also, the service consultants at Lexus of Watertown are not friendly! Again, Daniel Blinn is great! More

Since Lexus of Northboro opened I have leased three vehicles from them and because of the consistent professionalism of Danny Blinn & others in the Service Department, I will continue to come back to t vehicles from them and because of the consistent professionalism of Danny Blinn & others in the Service Department, I will continue to come back to this Dealership. Mr. Blinn & the other service associates are always courteous, attentive and VERY helpful in every way and makes sure everything is taken care of. Danny Blinn is a great asset to Lexus of Northboro! More

Lexus of Northborough is extremely customer-focused and provides every comfort (visual and physical) a customer could imagine/want/need. Their staff is extremely friendly -- their smiling faces indicate t provides every comfort (visual and physical) a customer could imagine/want/need. Their staff is extremely friendly -- their smiling faces indicate they are happy to be there. Danny Blinn, my Service Consultant, is the absolute BEST I've ever had!!!! He is readily accessible; and, if I should get his VM, his return call is typically within 30 minutes-or-less. He is always very warm and professional (appearance and performance), making me feel he's glad to see or hear from me. I trust and know that, with Danny, my car is getting his full attention and best care possible. He always assures I have a "loaner" vehicle so servicing is never an inconvenience to me. I am a very happy/grateful customer, with many thanks to Danny Blinn. Jan Roberts 22 Meeting House Lane Southborough, MA 01772 janjim875@verizon.net 508-485-3979 More

Customer service is superior and overall experience has been great. No high pressure tactics makes it easy to purchase a car and makes you feel like you are being treated fairly. After sales service is g been great. No high pressure tactics makes it easy to purchase a car and makes you feel like you are being treated fairly. After sales service is great with easy to schedule service and easy access to loaner cars. More

Having my car serviced at Lexus of Northborough is a good experience. Danny Blinn, my Service Consultant, is always attentive. The service is done professionally the first time. I've purchase 3 cars from t experience. Danny Blinn, my Service Consultant, is always attentive. The service is done professionally the first time. I've purchase 3 cars from this dealership in the past five years and this is because of Danny Blinn and their exceptional service department. More

We weren't sure that we could afford a Lexus and Peter Kelly was on our side through the whole process. My wife and I never knew that buying a luxury vehicle could be so easy. We were so used to haggling Kelly was on our side through the whole process. My wife and I never knew that buying a luxury vehicle could be so easy. We were so used to haggling over price and begging for history reports. There was none of that at this dealership. We left very happy and we return every few months for service. We love it there. More

I found a used car in the paper that I wanted to look at and from the moment I called on it, to the follow up a few days after I purchased, I was treated like a celebrity. It was an amazing experience! I and from the moment I called on it, to the follow up a few days after I purchased, I was treated like a celebrity. It was an amazing experience! I hate car shopping and I was treated as though I was buying a brand new lexus and maybe someday I will because of this! The price was great, the people warm and welcoming, and the car is wonderful! Thank you Lexus of northboro and thank you Darryl and the other staff members for this unbelievable experience! We will be back and we will tell our friends! thank you thankyou! Sincerely, Beth Lamontagne of Auburn More

When my wife and I stopped into the dealer to look at new vehicles we were very impressed with the professional and courteous manners of our salesman Kevin. He was very polite and did not pressure us in any vehicles we were very impressed with the professional and courteous manners of our salesman Kevin. He was very polite and did not pressure us in any manner, which is very refreshing when going into a dealership to purchase a new vehicle these days. I have been in for service 2 times since the purchase and have had very pleasant experiences with the parts and service departments. They are a very professional service facility that I think anyone would like to deal with. I wouldn't hesitate for a moment to recommend this dealership to others. I would return for service or for another new or used car purchase from this dealership. One of the most stress-free dealership environments I've ever been too. More

Lexus of Northborough is a perfect example of the kind of company I would like to work for. The seamless thread of great automobiles and fantastic service or sales is unrivaled in the industry. We have dri company I would like to work for. The seamless thread of great automobiles and fantastic service or sales is unrivaled in the industry. We have driven our share of expensive cars and spent enough time in service at other dealers. Lexus the car is the most problem free vehicle I ever owned. Lexus of Northborough is the most problem free sales and service dealership I have ever encountered. Lexus builds a superior product and Lexus of Northborough focus's on giving the finest customer relations. This spirit runs 24/7 and with each and every person in the dealership. Which to my way of thinking rubs off onto the customers. I have never been disappointed at this dealership. Lexus of Northborough is constantly raising their mark of excellence. They have a formula of management and staff which funnels down the concept of caring that goes 360 degrees. Lexus of Northborough has our sales and service business because they earned it from the first day and everyday thereafter. It is a pleasure to deal with them. More