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Lexus of Northborough

Northborough, MA

Overview
Reviews
Vehicles
4.9
735 Reviews
Call Dealership (508) 257-7501
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14 Belmont St

Northborough, MA

01532

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Showing 735 reviews

July 23, 2023

Excellence, professionalism, honest…. best experience buying a vehicle. Chuck was the best and incredibly helpful and knowledgeable More

by Jenny7294
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mitch Cook, Christopher Campos, Chuck Haddad
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Jul 24, 2023 -

Lexus of Northborough responded

Thank you for the review! We are so glad to hear that Chuck delivered such a successful purchase experience. Drive safely, and we hope to see you back again at Lexus of Northborough!

July 15, 2023

Purchased a vehicle that had been on the lot for 60 days. Cargurus noted accident damage with no damage reported. Carfax came back clean. After purchasing, inspected and found it had been involved in a colli More

by hringland82
Purchase Time
Recommend Dealer
No
Employees Worked With
Eugene Oppong, Noah Cahillane, Juan Cerruti
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July 14, 2023

Excellent ,efficient courteous staff and service Truly concerned for the care of vehicle and customer More

by pbgalligan29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Aldrich
Report | Print
Jul 17, 2023 -

Lexus of Northborough responded

Thank you for the excellent review! We're glad to hear that our staff at Lexus of Northborough provided efficient and courteous service. Your satisfaction is important to us, and we appreciate your support. Have a great day!

July 06, 2023

Service was excellent as always. My service provider, Beth took time to make sure that all of my service needs were met. More

by vivvitale
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bethany Turgeon
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Jul 06, 2023 -

Lexus of Northborough responded

Thank you for the positive review! We're glad to hear that Beth provided excellent service and took care of all your needs. We appreciate your support and look forward to serving you again at Lexus of Northborough!

July 02, 2023

This is my 4th Lexus from this dealership and the dealership is the reason I keep coming back. More

by Theecookieman
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul King, Bethany Turgeon
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Jul 03, 2023 -

Lexus of Northborough responded

Thank you for the kind feedback! We hope to see you back again at Lexus of Northborough. Safe travels!

June 16, 2023

Service was very good I had a great experience with Michael olson he is very professional More

by voda_25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Olson
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Jun 17, 2023 -

Lexus of Northborough responded

We will be sure to pass along your praise to Michael. Thank you for choosing Lexus of Northborough!

June 15, 2023

Michael olson was my service advisor. He had me in and out in no time. More

by gerac,margherita 123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Olson
Report | Print
Jun 15, 2023 -

Lexus of Northborough responded

Thank you, for leaving Michael and the Lexus of Northborough team a five-star review!

June 09, 2023

Staff was very active, not a like lazy, they understand customer's time respect, explains wonder full. More

by Deepak Amin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Schmitt, Val Resulaj, Noah Cahillane
Report | Print
Jun 09, 2023 -

Lexus of Northborough responded

We appreciate your kind words, Deepak! Our team at Lexus of Northborough takes pride in providing excellent customer service and we're glad that you had a wonderful experience. Thank you for choosing us to assist with your automotive needs and we hope to see you again soon.

June 09, 2023

Excellent customer service. Always keep me posted on the progress of service being provided. They keep my 2006 LS430 running in tip top shape. And, I appreciate that my Lexus More

by drifter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed Aldrich
Report | Print
Jun 09, 2023 -

Lexus of Northborough responded

We're happy to hear about your excellent service experience with our team at Lexus of Northborough! Providing timely updates and keeping your 2006 LS430 running smoothly is our top priority. We're glad you appreciate the added touch of having your vehicle washed after each service. Thank you for taking the time to leave us a kind review!

June 04, 2023

Excellent customer service! ! No wait, loaner car was ready as I pulled in. Repair cost estimate was reasonable. More

by akroy99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed Aldrich, Joseph Steele
Report | Print
Jun 05, 2023 -

Lexus of Northborough responded

Thank you for the review! We are thrilled to hear that you had a successful service experience working with the Lexus of Northborough team. Drive safely, and we hope to see you back again down the road!

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