Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

Lexus of Northborough

Northborough, MA

Overview
Reviews
Vehicles
4.9
729 Reviews
Call Dealership (508) 257-7501
View Awards

14 Belmont St

Northborough, MA

01532

Directions

By Type

Showing 729 reviews

May 12, 2023

Joe provided excellent customer service for helping me fix the rear parking sensor issues on my es 350. More

by Karthik_r6
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Joseph Steele
Report | Print
May 12, 2023 -

Lexus of Northborough responded

We're pleased to hear that Joe provided you with excellent customer service during your visit to Lexus of Northborough. We appreciate your praise and are happy that we could fix the sensor issue for you. Thank you for choosing us and we hope to see you next time!

May 05, 2023

Adam was very professional. They worked to solve the problem and kept me informed about the progress. Excellent service! More

by Eagle82nd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Dziewit
Report | Print
May 05, 2023 -

Lexus of Northborough responded

Thank you for your 5 stars and shoutout to Adam! We truly appreciate your business! –The Lexus of Northborough Team

April 25, 2023

Friendly, attentive and accommodating staff. They provide excellent customer service. My vehicle always rides better after its service. More

by Grateful23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Steele
Report | Print
Apr 25, 2023 -

Lexus of Northborough responded

Thank you for your kind words about the team at Lexus of Northborough! It is our pleasure to provide preeminent service. Drive safely!

April 19, 2023

This dealer always puts the customer service first, prompt accurate repairs only when needed. The High Quality products they offer are well made, therefore usually only standard maintenance required fo More

by MikeC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
All of them!, Michael Olson
Report | Print
Apr 19, 2023 -

Lexus of Northborough responded

Mike, we are thrilled to hear that you have had such a positive experience with us at Lexus of Northborough since 2016! We appreciate you taking the time to share your feedback on our customer service and high quality products. Thank you for your loyalty and we look forward to continuing to serve you in the future.

April 16, 2023

The team at Lexus Northborough is exceptional. Honest, helpful, and extremely professional and friendly. I highly recommend Joseph Steele and the team More

by Kurt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Steele
Report | Print
Apr 19, 2023 -

Lexus of Northborough responded

Kurt, thank you for sharing your wonderful experience at Lexus of Northborough! It is fantastic to hear that Joseph Steele and the team delivered such an outstanding experience. We appreciate your support and look forward to working with you again in the future!

April 13, 2023

The service is excellent us usually. I appreciate everything your team did. Thank you very much, Rimma. More

by Rimma
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Olson
Report | Print
Apr 19, 2023 -

Lexus of Northborough responded

Rimma, thank you for sharing your positive experience with us at Lexus of Northborough! We're thrilled to hear that our team provided you with excellent service. We appreciate your support and look forward to assisting you again in the future. If you have any questions or concerns, please don't hesitate to reach out to us.

March 28, 2023

Everything was great and Mike did a great job and we were very satisfied thanks More

by Alleyway
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Olson
Report | Print
Mar 28, 2023 -

Lexus of Northborough responded

Mike and the team appreciate this 5-star feedback! Thanks, from your friends at Lexus of Northborough.

March 26, 2023

Lexus of Northboro is always top rate. The service and sales team get you in and out quickly, or there is always a vehicle Available if you don’t want to wait. Highly recommended servicing More

by Steve
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Campos, Keisha Cornelio
Report | Print
Mar 27, 2023 -

Lexus of Northborough responded

Steve, thank you for the review! We are so glad to hear that you had such a successful service experience working with the Lexus of Northborough team. Drive safely, and we hope to see you back again down the road!

March 24, 2023

Easy to schedule, great communication, friendly service, clear information, timely work, fair prices. Overall great experience! More

by Schlickes
Recommend Dealer
Yes
Employees Worked With
Jonathan Miller
Report | Print
Mar 24, 2023 -

Lexus of Northborough responded

We're delighted to hear our team is firing on all cylinders! We appreciate your glowing review and hope to see you again at Lexus of Northborough!

March 01, 2023

Excellent service from sales and from finance group. Negotiating was straight forward and very congenial More

by gken88
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Schmitt, Christopher Campos
Report | Print
Mar 01, 2023 -

Lexus of Northborough responded

It is gratifying to read about your positive experience with our team! Thank you for trusting Lexus of Northborough with your business, we hope to see you again down the road. Drive safely!

1
...
8
9
10
...
73