Back

Lexus of Omaha

Omaha, NE

4.8
397 Reviews
At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content. Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
Contact Dealership

13025 W Dodge Rd

Omaha, NE

68154

Directions

By Type

Showing 397 reviews

May 05, 2021

Friendly, honest, and literally no pressure to buy the car. Glad to own a Lexus. Staff was well prepared and provided valuable information during my visit. More

by kmregan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Spence
May 05, 2021 -

Lexus of Omaha responded

This review is music to our ears! We are happy to have you in the Lexus family and we appreciate you taking the time to share your experience. Thank you and safe travels from all of us at Lexus of Omaha!

May 05, 2021

Courteous , helpful staff Easy to enter and exitStaff Courteous , helpful staff Easy to enter and exit Staff always review what was done Appreciate the cleaning too!! Cxxxxx. Ccccccccc cccc cc More

by Ktp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick
May 05, 2021 -

Lexus of Omaha responded

Thank you for the great review! We are thrilled to hear that you are so confident in the Lexus of Omaha team to get the job done. Drive safely, and we hope to see you again down the road!

April 23, 2021

Purchased online and picked up in person two days later. Great experience. Easy to deal with and high pressure negotiations. Will definitely buy here again. More

by JLo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eddie Juarez
Apr 26, 2021 -

Lexus of Omaha responded

Thank you for taking the time to leave us a review! We couldn't be happier to hear that you had a great experience working with our team at Lexus of Omaha, and we will certainly pass along your kind words. We hope that you continue to enjoy your newly purchased vehicle!

April 20, 2021

Lexus of Omaha is terrific! I always feel secure that the staff will take care of my car while I wait in the comfort of the lounge. Women especially can be so comforted at this dealership More

by Nadine
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Geraldo and Nick
Apr 20, 2021 -

Lexus of Omaha responded

Nadine - thank you for trusting Lexus of Omaha with your business! We look forward to working with you the next time you bring your vehicle in for service!

April 14, 2021

I was explained the problems by the service representative the way I understand, very patiently. The repair and replacement of the parts were done efficiently. More

by Y
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not applicable
Apr 15, 2021 -

Lexus of Omaha responded

We're grateful for your confidence in us to get the job done. If there is anything we could have done to elevate your experience to 5-stars, please let us know! Brad Richey - Service Manager - 402-333-6400

April 12, 2021

Professional and polite salesperson, quick and clear communication, final price was exactly as listed with no last-minute surprised or hidden fees, no pressure, easy and quick purchase process. More

by Elena A
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eddie Juarez
Apr 12, 2021 -

Lexus of Omaha responded

Elena - Thank you so much for sharing this feedback so that others will know what it's like to be a guest at Lexus of Omaha! We are delighted that you had a straightforward car-buying experience. Happy travels in your new ride!

April 07, 2021

very polite and professional Timely; allow a loaner car very polite and professional Timely; allow a loaner car which is great Good explanation of what's done ccccccvvvvvvv bbbbbbbb nnnnnnnn hhhhhhhhh More

by donnarhoover1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
unknown, Jeff Bahnsen
Apr 08, 2021 -

Lexus of Omaha responded

Thank you for taking the time to leave us a review! It was our pleasure to service your vehicle here at Lexus of Omaha, and we will certainly let our team know that you appreciate their help. If you ever need anything else, don't hesitate to come back and see us again!

April 07, 2021

I discovered a deflating tire on a Saturday morning, called Lexus and took the car in. Without a reservation, they fixed the problem. Turned out to be 3 nails in the tire. More

by Jim J
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gerardo
Apr 07, 2021 -

Lexus of Omaha responded

Jim, thank you for taking the time to leave us a review! It was our pleasure to assist you with your tire here at Lexus of Omaha, and if you ever need anything else, don't hesitate to come back and see us again!

April 03, 2021

My wife and I purchased two vehicles .from the Lexus dealership, first a three year lease on a 2021 NX 350 SUV and the experience was awesome! From the very first steps into the showroom, we were met by More

by rnorth
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Bahnsen
Apr 05, 2021 -

Lexus of Omaha responded

Thank you for taking the time to leave us a review! We are grateful that we got the opportunity to work with you and your wife here at Lexus of Omaha, and we will certainly let Ryan and Jeff know that you appreciate their help. We hope that you both continue to enjoy your two new vehicles!

April 02, 2021

Solid , prompt, professional service... as always. Appts Solid , prompt, professional service... as always. Appts are flexible. All staff that I come into contact with acknowledge me and ask if they assist More

by gkrumsick
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gerardo
Apr 05, 2021 -

Lexus of Omaha responded

Thank you for taking the time to leave us a review! It is always a pleasure to assist you here at Lexus of Omaha, and we look forward to your next visit!

...
21
...