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Lexus of Omaha
Omaha, NE
396 Reviews
At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content.
Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:30 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 PM - 5:30 PM
Friday 7:00 PM - 5:30 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 PM - 5:30 PM
Friday 7:00 PM - 5:30 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 396 reviews
October 14, 2023
Very professional and courteous. It took about an hour and everything was explained to me. Waiting room is very pleasant and comfortable. It took about an hour and everything was explained to me. Waiting room is very pleasant and comfortable. More
by jfloth
Employees Worked With
Jesse
Helpful October 11, 2023
Had a recall and of coutse it was because lLexus had a problem. Tried to sell me services whic I agree needed to be done, but they were charging outrageous prices for even simple things. To top itt off th problem. Tried to sell me services whic I agree needed to be done, but they were charging outrageous prices for even simple things. To top itt off they didnt even vacuum the inside. They always did it before. But I guess if you dont let them take advantage of you, they don't care.I even asked for a quote on other tires and got no reply. Hint- Go somewhere else for service unless they have to do it by law. More
by liveserious
Employees Worked With
Jesse
October 10, 2023
Always excellent service. Best dealership of all Lexus ones. Friendly and professional service each and every time my car is in for service. Best dealership of all Lexus ones. Friendly and professional service each and every time my car is in for service. More
by rvanfleet
Employees Worked With
Cory, Jesse, Gerardo
October 09, 2023
Excellent, prompt and courteous service on 9/25/2023. The service personnel were competent, made a thourough report, and provided comfortable location while waiting. The service personnel were competent, made a thourough report, and provided comfortable location while waiting. More
by Jhkellogg28
Employees Worked With
Gerardo, Audie
October 03, 2023
Always done on time and done correctly. If it is a job that takes time they have a loaner for you.Never had problem with my Lexus GX 460. If it is a job that takes time they have a loaner for you.Never had problem with my Lexus GX 460. More
by jdeines48jd
Employees Worked With
Adi was excellent also the lady at customer service coffee shop is always helpful.
September 18, 2023
Excellent experience buying my new Lexus, thanks to Nick Tomek. He listened to what I wanted and helped me find the Lexus I was looking for. I could not be more pleased. From the first phone call to the Tomek. He listened to what I wanted and helped me find the Lexus I was looking for. I could not be more pleased. From the first phone call to the last Nick was always professional and so very helpful. Thank you again Nick, it was a pleasure having you as my salesperson. Keep up the excellent work! Alice More
by Jeter
Employees Worked With
Nick Tomek
September 14, 2023
I came in for my 3000 mile check up and met Adi who would be doing the checkup. He said it would take 2 hours offered me a loaner. I choose to stay in the beautiful waiting area. Was offered coffee and dough be doing the checkup. He said it would take 2 hours offered me a loaner. I choose to stay in the beautiful waiting area. Was offered coffee and doughnuts by Maggie. That experience was wonderful. Thank you Maggie. In exactly 2 hours Adi came to get me explained everything and helped with car question. I now have a clean and a perfectly working one. Thank you Lexus More
by sherrylrae1
Employees Worked With
Adi
September 07, 2023
I've never had such a wonderful experience buying a car. Excellent service at this location. Everyone is friendly and helpful. Isaiah and Jay took great care to ensure my sale went smoothly. Excellent service at this location. Everyone is friendly and helpful. Isaiah and Jay took great care to ensure my sale went smoothly. More
by Josh Vickers
Employees Worked With
Isaiah Wheeler, Jay Hunter
